Experts Reviews · Company report
Smart Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%67+16.2Value 14%99+14Replies to reviews 7%30+2.1Craft & service penalty97−0.3Momentum penalty90−1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Smart Pest Control

Newport Beach, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 46 bee removal services · 4.8★ from 609 Google reviews

Report card

Percentile vs other bee removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smart Pest Control is better than 80% of bee removal services.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smart Pest Control is better than 67% of bee removal services.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Smart Pest Control is better than 97% of bee removal services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smart Pest Control is better than 99% of bee removal services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smart Pest Control is better than 90% of bee removal services.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Smart Pest Control is better than 30% of bee removal services.D
30

Reviews for your job

Customers hired Smart Pest Control for 8 kinds of job.

Smart Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$131
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Bug & insect extermination”

HAMIDLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

He / they are very detailed oriented and caring about his job and mission.

Paid $100–120Cockroach exterminationBug & insect extermination
Suzanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Raul is always on time and very knowledgeable and professional. Excellent service rep.

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
LLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

After treating our front yard Quinn knocked on our front door and stated he was from Smart Pest Control and needed access in order to spray our back yard. I asked Quinn to check and see if the gate was unlocked, upon confirming the gate was locked, I went outside and opened it for him and asked that he close it…

Paid $60–80Reasonable priceBug & insect exterminationMosquito extermination
sigifredo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Raúl always is professional and communicative and always does a great job!

Bug & insect exterminationFlea & mite exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Miguel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Three cheers for Cole!!! Cole has lifted my familia to another universe! His patience and hard work taught me so much about Smart Pest maintenance. I appreciate that he worked along side me today so that I could better understand the Smart Pest WAY! 10/10 would HIGHLY recommend. Thank you again Cole and Team Smart Pest. Take care, Miguel A Narváez Jr

Great priceHome inspectionHornet & wasp exterminationRodent extermination
C2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service!

Not sureBug & insect extermination
Gerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Raul is absolutely the best. Spoke with me about issues then proceeded to do everything very professionally.

Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Renée9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I really appreciate scheduling so quickly with Irma and having Raul come so fast to my new home in Long Beach. Raul was very informative about the types of pests I was seeing (spiders, wasps, mosquitoes and crickets) and some preventative measures to help eradicate them by clearing gutters, chopping back specific…

Bug & insect exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
Anita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very pleased with Smart Pest Control, and glad that they are in charge of keeping our church pest free!

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Yuvi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Raul was great walking me through how the service will work and helping me set up service at a new business.

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Donna13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love this exterminator he is pleasant and always comes with a smile

Bug & insect exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Devin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Been using Smart Pest for almost a year now. Very happy with the quality and promptness of their work. Personable people to interact with

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Value
Din2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Michael was excellent with the initial visit and service. Very professional and know what they are doing. Thanks.

Bug & insect exterminationCockroach exterminationGeneral pest inspection
Zach3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

The new owners of this company are horrible, they don't return calls, don't care about the customer, and the guy named RAUL who calls you over the phone, tries to sell you on a plan and is doing it ILLEGALLY. He's an UNLICENSED individual who overprices sales, and hounds you for a yelp review just to boost their…

Ant exterminationBug & insect exterminationCockroach extermination− Responsiveness− Punctuality
Raymond2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Spider exterminationGeneral pest inspectionBug & insect extermination+ Quality
debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Bug & insect extermination

Price

$91-16% vs typical bee removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 59%Overpriced 1%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection79$56–$124
Spider extermination66$60–$148
Ant extermination37$58–$199
Rodent extermination37$79–$246
Hornet & wasp extermination28$111–$282
Mosquito extermination27$66–$108
Cockroach extermination26$65–$182
Flea & mite extermination24$85–$323

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