Analyzing 10,150,43210.2M ReviewsFor 28,76728.8K Experts

Experts Reviews · Company report
Smart Solutions Wildlife Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%95+13.4Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Smart Solutions Wildlife Removal

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #213Position by Experts Score among all companies we track in this category. of 373 pest control services · 4.9★ from 401 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smart Solutions Wildlife Removal is better than 92% of pest control services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smart Solutions Wildlife Removal is better than 91% of pest control services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Smart Solutions Wildlife Removal is better than 89% of pest control services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smart Solutions Wildlife Removal is better than 95% of pest control services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smart Solutions Wildlife Removal is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Smart Solutions Wildlife Removal is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Smart Solutions Wildlife Removal for 8 kinds of job.

Smart Solutions Wildlife Removal for spider extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$164
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Spider extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#237 / 306
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Spider extermination”

Marie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very thorough Very professional I recommend them enthusiastically and without reservation.

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
StephanieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Diligent and attentive. My irrational fear is roaches and Nicholas was happy to do his utmost to make sure I didn’t see them anymore. Also the only company to rid our house of rats

Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
JillLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Nick is so wonderful and does a great job. He’s always so kind too!

Paid $160–180Hornet & wasp exterminationRodent exterminationSpider extermination
kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I asked Tanner to provide details of my service and he was very polite, courteous and very thorough in his explanations

Paid $60–80Reasonable priceRodent exterminationSpider extermination
NancyLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Smart Solutions has been handling our pest control and our wildlife removal for at least 2 years. I would not have anyone else in my home; Jay and his crew are professional, honest, trustworthy and effective. They got rid of our insect issue (ants) and our rat & possum issue recently. I highly recommend Smart Solutions!

Reasonable priceSpider exterminationGeneral pest inspection
robynLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I wish I could provide more than 5 stars. We have had the absolute pleasure of working with Kevin. Kevin has saved our backyard...what initially began as a humongous honey bee hive inside of the largest tree, morphed into assistance with a yellow jacket nestand a carpenter ant nest....he eradicated each within 1…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Anoosh11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our tech Tommylee is on top of his game, they all are very respectful, responsive

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
M.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been with Smart Solutions for years. The owners are nice people and professional. Our technician - Kevin is a great guy. He’s always on time and goes far and beyond to help. I highly recommend Smart Solutions for all kinds of pest control and solutions.

Bug & insect exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Shirley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been a customer with Smart Solution for 3 years and have been extremely satisfied with their professional services. My service provider has been Kevin, who has been phenomenal, he is very knowledgeable, experienced and aware of the professional needs of my home. He is a worth of knowledge in the industry,…

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Brooke11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Professionalism
Ricky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBat exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality

Price

$282+160% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 7%Reasonable 76%Overpriced 2%Not sure 14%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination56$83–$323
General pest inspection35$58–$128
General wildlife removal34$214–$426
Bug & insect extermination22$58–$133
Hornet & wasp extermination14$93–$282
Cockroach extermination12$76–$246
Spider extermination11$76–$164
Home inspection9$58–$164

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