Analyzing 5,776,2605.8M ReviewsFor 15,91315.9K Experts

Experts Reviews · Company report
Smith's Grooming LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty99−0.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Smith's Grooming LLC

Newcastle, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 74 mobile dog groomers · 4.9★ from 158 Google reviews

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Report card

Percentile vs other mobile dog groomers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smith's Grooming LLC is better than 92% of mobile dog groomers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smith's Grooming LLC is better than 87% of mobile dog groomers.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Smith's Grooming LLC is better than 99% of mobile dog groomers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smith's Grooming LLC is better than 100% of mobile dog groomers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smith's Grooming LLC is better than 100% of mobile dog groomers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Smith's Grooming LLC is better than 44% of mobile dog groomers.C
44

Reviews for your job

Customers hired Smith's Grooming LLC for 8 kinds of job.

Smith's Grooming LLC for dog grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Dog grooming” · showing 20

Linda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Such caring and professional groomers!

Reasonable priceDog groomingDog bathing and blow dryDog teeth brushing
Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Accidentally entered a one star...this is absolutely a 5 star grooming...please accept my apologies

Great priceDog ear cleaningDog anal gland expressionDog grooming
C.18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My AussieDoodle always looks so handsome!! She does a great job!

Dog ear cleaningDog anal gland expressionDog grooming
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have searched for a dog groomer like Michelle for YEARS. My dogs look the best they have ever looked, they smell so good, and the biggest thing is they don't get in the car shaking and exhausted from so much anxiety. I will say it again she is so good.

Reasonable priceDog grooming
Doretha11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The owner and staff are amazing!!! I trusted them to do a different cut on my fur baby and I loved it❤️❤️😎👍🏾 I would recommend Smiths Grooming for your fur babies, they really know what's best !☺️ 😊 Amazing!!! Love you gys❤️😍

Reasonable priceDog groomingDog full service groomingDog grooming and styling
Deana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My pups having been coming to Michelle for 8 plus years. There’s no place I would take them!!

Reasonable priceDog grooming
rickey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always outstanding service & communication competitive prices.

Dog groomingDog full service grooming
Addison6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Michelle does a great job with my babies ! I’ve seen her over 3 times now and I have no complaints! Super sweet ! 💞 You would be missing out and your fur babies would be too if you didn’t have Michelle as your groomer ! 💞

Great priceDog grooming
James13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always a great trim with friendly staff. Our Maltepoo always looks good and happy when finished

Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Helen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I've been a customer for over a year. My dog gets groomed every 6 weeks. They groom him the way I prefer and he always looks well groomed.

Reasonable priceDog groomingDog bathing and blow dry
Ladine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thanks for taking care of Fabio an Marco. The boys love the ladies. The location is 5 mins from my house so bonus for us.

Great priceDog grooming
Mishika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service and always make my pup look great

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Michelle and team are always good. They listen to us and our kid Teddy always comes home with a smile. They use modern technology to remind us of upcoming appointments, and these are a few reasons why I have referred many people to them.

Reasonable priceDog grooming
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Michelle does a wonderful job on my Brittany. She is awesome

Dog grooming
NitaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I'm extremely pleased with the care my old man received at Smiths. They were gentle and caring and worked with all his issues. He came home not stressed and very happy. I highly recommend them, especially for elderly pets.

Customer photo from Nita's review
Reasonable priceDog groomingDog bathing and blow dryDog full service grooming
Gyla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Michelle and her staff are fantastic! Both of our schnauzers look amazing after their appointments!

Dog groomingDog bathing and blow dry
Shannon14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They do great with my very timid 90 pound dog who is not always cooperative!

Reasonable priceDog grooming
sheila7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Michelle is awesome!!! Atticus looks amazing! Standard Poodle grooming at its best!

Great priceDog grooming
Jana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Beautiful haircut on our mixed Skye terrier. Our dog is scared so difficult to work with. But they are patient and just carry on. Definitely recommend Smith Grooming!

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Ronda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Be dog gets so excited when I bring him here. He loves it. They do a great job on his haircut. He is a standard poodle. We been coming here for way over a year.

Customer photo from Ronda's review
Great priceDog ear cleaningDog anal gland expressionDog grooming

Show more dog grooming reviews (14 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 52%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming34—
Dog bathing and blow dry18—
Dog full service grooming17—
Dog nail trimming14—
Dog ear cleaning13—
Dog anal gland expression7—
Dog grooming and styling5—
Dog teeth brushing2—

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