Analyzing 5,772,7215.8M ReviewsFor 15,89315.9K Experts
Google reviewers rate Smith's Grooming LLC 4.9 out of 5 based on 158 reviews. Customers frequently cite professional grooming results, friendly staff, competitive pricing, and effective appointment reminders as key positives. Pets often appear calm and well-groomed after visits, even those with difficult temperaments. However, low-star reviews highlight concerns regarding pet safety, specifically injuries sustained during service, and dissatisfaction with the owner's communication and customer service responsiveness.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
158 Google reviews we collected
Phrases our text analysis found in 119 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 119 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service and great pricing compared to others!”
“Definitely can recommend this caring and trustworthy grooming service and will return.”
“I highly recommend them, especially for elderly pets.”
“I do not recommend Smiths Grooming, I feel my pets were handed roughly as well as not safe in their care.”
“Always outstanding service & communication competitive prices.”
“I trusted them to do a different cut on my fur baby and I loved it❤️❤️😎👍🏾 I would recommend Smiths Grooming for your fur babies, they really kno…”
“They are always punctual, kind, and very reasonably priced.”
“When we waked in the ladies listened to my concerns and delivered perfectly.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Smith's Grooming LLC for 8 kinds of job. Pick one to see what they paid and said.
They are the best. My dog isn’t the easiest to groom, but he comes out looking perfect every time!
Accidentally entered a one star...this is absolutely a 5 star grooming...please accept my apologies
I have searched for a dog groomer like Michelle for YEARS. My dogs look the best they have ever looked, they smell so good, and the biggest thing is they don't get in the car shaking and exhausted from so much anxiety. I will say it again she is so good.
The owner and staff are amazing!!! I trusted them to do a different cut on my fur baby and I loved it❤️❤️😎👍🏾 I would recommend Smiths Grooming for your fur babies, they really know what's best !☺️ 😊 Amazing!!! Love you gys❤️😍
My pups having been coming to Michelle for 8 plus years. There’s no place I would take them!!
Great service and great pricing compared to others! They're always so happy when they're clean!
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 34 | — |
| Dog bathing and blow dry | 18 | — |
| Dog full service grooming | 17 | — |
| Dog nail trimming | 14 | — |
| Dog ear cleaning | 13 | — |
| Dog anal gland expression | 7 | — |
| Dog grooming and styling | 5 | — |
| Dog teeth brushing | 2 | — |
4.9 ★★★★★ 158 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They are the best. My dog isn’t the easiest to groom, but he comes out looking perfect every time!
Awesome ladies my dogs always look Awesome
They always do a great job! And friendly also!!
Such caring and professional groomers!
Shannon is great I love her and my girls love her
Always a great job!!
Accidentally entered a one star...this is absolutely a 5 star grooming...please accept my apologies
My dogs love coming here
My AussieDoodle always looks so handsome!! She does a great job!
I have searched for a dog groomer like Michelle for YEARS. My dogs look the best they have ever looked, they smell so good, and the biggest thing is they don't get in the car shaking and exhausted from so much anxiety. I will say it again she is so good.
Analyzing 5,772,7215.8M ReviewsFor 15,89315.9K Experts
