Is Smith Thompson Heating & Air Conditioning Dallas any good?
Our verdict: a strong choice — #18 of 67 HVAC contractors, better than 73%. Customers single out its satisfaction and reliability; track record is where it trails.
Satisfaction — better than 80% of peers
Track record — 22th percentile
Smith Thompson Heating & Air Conditioning Dallas for a/c system repair
Clear ✕27 customers reviewed a a/c system repair job here and rated it 4.89★. Most paid $200–400 (category typical: $209–$880). For this job it ranks #40 of 57 HVAC contractors we track.
All 27 Google reviews tagged “A/C system repair” · showing 20
Zach was professional and found the a/c issue quickly. My home is cool again.
Lemuel is not just a highly skilled technician but listens to you and explains your system’s performance. I have complete confidence in his work and his guidance in how to keep everything in top order. He is some who you can trust to help you.
Very please with service and Emanuel.
Knowledgeable, professional and efficient. Great experience.
Carson did great job
Zach was very friendly and very informative the entire time! Zach gave me an in-depth breakdown of everything in good condition, to things that need to be replaced soon. Zach also diagnosed the root cause for my AC issues and was able to get the proper part installed, to get my AC operable. Would recommend, thanks!
He did a great job. I explained my concerns , he evaluated the situation, and problems solved. Thanks Susie
Smith Thompson did a major repair on one of my rental properties. I give them Five stars!
Timely and professional! Much appreciated! Update: problem fully resolved and my AC is back! Thank you.
Emmanuel did a great job in identifying the problem and getting my A/C system working at full capacity. He was on time, thorough, and exceptionally professional. Highly recommend!
Juan was on time, professional and did an overall great job
Noel was very thorough and professional.
Zach did a great job, he replaced a few parts that were needed from normal wear and tear. Happy to have him come next service call.
I have a plan with Smith Thompson for my HVAC systems. It’s Saturday morning and I’m having AC issues at my son’s house and my rental property. The earliest they can get out is Tuesday. I can think of several reasons for such a long delay, but each reason is a failure of the company to be ready to service HVAC…
Carson and RJ are awesome HVAC tech who kept me updated on the arrival time, showed up on time, had all the parts needed and was able to fix the problem quickly. They were very courteous and punctual. Really appreciate their professionalism.
We have four A/C units and have not had them checked by a reputable organization for some time. William did an excellent job of spotting several problems on our units and completing all of the repairs. He was great to work with and communicated everything very clearly. He showed me where the issues were on the…
These guys were awesome! On time, courteous, cared about their work!
Noel of Smith Thompson explained the issues my 14 year old HVAC was experiencing- it reached its lifetime and would need to be replaced as costs to fix would be expensive with no guarantee that future failures would occur. Priced out new system from Lennox - complete with ductwork. Noel is professional explaining…
Very great tech! Lemuel is very knowledgeable and good at what he does. Thank you!
The tech was very professional and knowledgeable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Smith Thompson Heating & Air Conditioning Dallas
Is Smith Thompson Heating & Air Conditioning Dallas good?
Yes by most measures: 5.0★ from 832 Google reviews and an Experts Score of 63/100 (grade B), #18 of 67 HVAC contractors we track. 0.5% of reviews in the last two years were 1–2★ (category average 2%).
How much does Smith Thompson Heating & Air Conditioning Dallas charge?
Customers reported a typical bill of $104 (middle half $27–$322), 68% below the HVAC contractors median of $322.
What do customers hire Smith Thompson Heating & Air Conditioning Dallas for?
Mostly HVAC system maintenance (438), HVAC system repair (144), a/c system maintenance (59), install AC (27).
Does the owner respond to complaints?
The owner replied to 75% of 1–3★ reviews (category: 63%).
