Is Smith Thompson Heating & Air Conditioning Dallas any good?
Our verdict: a strong choice — #18 of 67 HVAC contractors, better than 73%. Customers single out its satisfaction and reliability; track record is where it trails.
Satisfaction — better than 80% of peers
Track record — 22th percentile
Smith Thompson Heating & Air Conditioning Dallas for heating system installation
Clear ✕12 customers reviewed a heating system installation job here and rated it 5.00★. Most paid $2,000+ (category typical: $1.4k–$2.8k). For this job it ranks #16 of 50 HVAC contractors we track.
All 12 Google reviews tagged “Heating system installation”
I was very pleased with the service provided by Smith-Thompson and especially enjoyed Margarito as my install supervisor. He and his team provided very friendly and professional service. Dave Weiss was also exceptional and worked hard to provide outstanding service to me. I will certainly and happily recommend…
Very professional and done in a timely manner with good communication.
From the jump, Smith Thompson excelled. A/C replacement is expensive, frustrating, and worrisome, but every step eased all of that. From Cody coming out for the estimate- very knowledgeable and transparent with his quote, to the installers, RJ and Jacob-polite, respectful of my house, and efficient! They were…
RJ and Jacob did a great job installing our new A/C and furnace. Their attention to detail was evident, as was their desire to make sure any questions were answered. We won't hesitate to use them again.
Outstanding Service from Start to Finish I couldn't be happier with my experience with Smith Thompson HVAC. I called at 9:00 AM, and within about three hours, Juan was at my house diagnosing the issue. He quickly identified the problem and clearly explained my options, especially considering my HVAC system was…
Hamza was excellent person to guide us with the right approach to resolve our HVAC situation. He patiently responded to all our questions and put us in touch with right folks. I definitely recommend and rely on Hamza to repair your HVAC system.
Zach, was great! Explained everything in detail and made suggestions
The entire crew was very polite, efficient, kept our home clean, they were also very friendly. We would use them again.
RJ was very professional and knowledgeable with installing our system. He took great pride in his work and we were very impressed with his workmanship.
RJ and Jacob were amazing. Not only did the do a beautiful job on installing a new HAVAC system but the were very nice and explained everything they did. I highly recommend them!
The service was done professionally exceeding expectations. Install team communicated the process well and kept me up to date all during the work day. They cleaned up the area very well, walked me through the new equipment and gave me thorough instructions on its operation and maintenance. Could not have asked…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Smith Thompson Heating & Air Conditioning Dallas
Is Smith Thompson Heating & Air Conditioning Dallas good?
Yes by most measures: 5.0★ from 832 Google reviews and an Experts Score of 63/100 (grade B), #18 of 67 HVAC contractors we track. 0.5% of reviews in the last two years were 1–2★ (category average 2%).
How much does Smith Thompson Heating & Air Conditioning Dallas charge?
Customers reported a typical bill of $104 (middle half $27–$322), 68% below the HVAC contractors median of $322.
What do customers hire Smith Thompson Heating & Air Conditioning Dallas for?
Mostly HVAC system maintenance (438), HVAC system repair (144), a/c system maintenance (59), install AC (27).
Does the owner respond to complaints?
The owner replied to 75% of 1–3★ reviews (category: 63%).
