Analyzing 5,605,4705.6M ReviewsFor 15,32015.3K Experts

HVAC Contractors · Dallas, TX

Is Smith Thompson Heating & Air Conditioning Dallas any good?

Our verdict: a strong choice — #18 of 67 HVAC contractors, better than 73%. Customers single out its satisfaction and reliability; track record is where it trails.

👍 Strengths

Satisfaction — better than 80% of peers

👎 Watch-outs

Track record — 22th percentile

Need a specific job done? See what customers paid and said about it here.

Smith Thompson Heating & Air Conditioning Dallas for install thermostat

Clear ✕

5 customers reviewed a install thermostat job here and rated it 5.00★. Most paid $2,000+. For this job it ranks #28 of 50 HVAC contractors we track.

All 5 Google reviews tagged “Install thermostat”

dLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

From the jump, Smith Thompson excelled. A/C replacement is expensive, frustrating, and worrisome, but every step eased all of that. From Cody coming out for the estimate- very knowledgeable and transparent with his quote, to the installers, RJ and Jacob-polite, respectful of my house, and efficient! They were…

Paid $2,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Marty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

RJ and Jacob just finished the install of a new Lennox system and they did an amazing job. They took the time to show and explain everything on the sytem. Thanks for the additional information on how to get the best out of the sytem. Just all around great customer service and it was a welcomed positivity about…

Paid $2,000+Great priceInstall thermostatInstall AC
Jenny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Both of the installers did exceptional work! They were honest, very knowledgeable and worked extremely hard installing the hvac system and outdoor ac unit. The hvac was very old and difficult to remove. They thoroughly explained how to use the digital key pad and how to connect it to wifi and the app. The level of…

Paid $2,000+Not sureInstall thermostatInstall ACThermostat installation
ChrisLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Just had a new A:C unit & new heater installed today & Margarito & his crew did an OUTSTANDING JOB!! They showed up just before 8 am & had the entire job done in just under 4 hours. These guys went above & beyond to take care of every little detail from putting tarps down to protect my carpets to removing every…

Paid $2,000+Reasonable priceInstall thermostatInstall AC
ShirleyEdited 3 weeks ago★★★★★

Rating only, no written review.

Paid $1,000–1,200Reasonable priceHVAC system maintenanceInstall thermostat

Price

$$$$
$104-68% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

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Questions about Smith Thompson Heating & Air Conditioning Dallas

Is Smith Thompson Heating & Air Conditioning Dallas good?

Yes by most measures: 5.0★ from 832 Google reviews and an Experts Score of 63/100 (grade B), #18 of 67 HVAC contractors we track. 0.5% of reviews in the last two years were 1–2★ (category average 2%).

How much does Smith Thompson Heating & Air Conditioning Dallas charge?

Customers reported a typical bill of $104 (middle half $27–$322), 68% below the HVAC contractors median of $322.

What do customers hire Smith Thompson Heating & Air Conditioning Dallas for?

Mostly HVAC system maintenance (438), HVAC system repair (144), a/c system maintenance (59), install AC (27).

Does the owner respond to complaints?

The owner replied to 75% of 1–3★ reviews (category: 63%).

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