Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Smith Window Washing and Gutter Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Smith Window Washing and Gutter Cleaning

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 71 pressure washing services · 5.0★ from 68 Google reviews

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Report card

Percentile vs other pressure washing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smith Window Washing and Gutter Cleaning is better than 100% of pressure washing services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smith Window Washing and Gutter Cleaning is better than 99% of pressure washing services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Smith Window Washing and Gutter Cleaning is better than 99% of pressure washing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smith Window Washing and Gutter Cleaning is better than 100% of pressure washing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smith Window Washing and Gutter Cleaning is better than 100% of pressure washing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Smith Window Washing and Gutter Cleaning is better than —% of pressure washing services.–
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Reviews for your job

Customers hired Smith Window Washing and Gutter Cleaning for 4 kinds of job.

Smith Window Washing and Gutter Cleaning for rooftop/skylight cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Rooftop/skylight cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 29

All 3 Google reviews tagged “Rooftop/skylight cleaning”

Glee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Matt is an exceptional and competent young businessman who does a thorough job and offers sound advice where appropriate.. Did an excellent job cleaning my solar panels as well as window and gutter cleaning. I would definitely call him for future services. In fact, I did call Matt for further service about 8…

Rooftop/skylight cleaningInterior & exterior window cleaning+ Responsiveness+ Quality+ Professionalism
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Matt was recommended to me by my sister, and I'm so glad. Matt is super friendly, and it is evident he cares about doing the job well. Matt gave me an estimate for cleaning my skylights and gutters - once up there - he realized it had not been done for some time (the home is new to me). Matt spent extra time…

Rooftop/skylight cleaning+ Responsiveness+ Punctuality+ Quality
Annabel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Matt came to my home in time, and gave me a quick assessment of our cleaning needs. He explained about our gutters and showed me a picture of what they looked like inside. He also gave me a quote on cleaning our solar panels and our windows professionally. The quote was great in terms of the price and we agreed…

Rooftop/skylight cleaningInterior & exterior window cleaningService not listed+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 80%Reasonable 20%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior & exterior window cleaning4—
Rooftop/skylight cleaning3—
Gutter cleaning2—
Power/pressure washing2—

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