Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Smitty's Landscaping & Irrigation logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%53+12.8Value 14%92+13Replies to reviews 7%51+3.6Craft & service penalty97−0.3Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

Smitty's Landscaping & Irrigation

Hawthorne, NJ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 11 drip irrigation services · 4.6★ from 34 Google reviews

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Report card

Percentile vs other drip irrigation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smitty's Landscaping & Irrigation is better than 71% of drip irrigation services.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smitty's Landscaping & Irrigation is better than 53% of drip irrigation services.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Smitty's Landscaping & Irrigation is better than 97% of drip irrigation services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smitty's Landscaping & Irrigation is better than 92% of drip irrigation services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smitty's Landscaping & Irrigation is better than 100% of drip irrigation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Smitty's Landscaping & Irrigation is better than 51% of drip irrigation services.C
51

Reviews for your job

Customers hired Smitty's Landscaping & Irrigation for 8 kinds of job.

Smitty's Landscaping & Irrigation for retaining wall design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Retaining wall design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Retaining wall design”

AnneLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

An Outstanding Experience from Start to Finish – Highly Recommend! We couldn't be happier with our backyard transformation and our experience working with Alex, Mr. Smitty, and the entire team! From start to finish, the level of professionalism, attention to detail, communication, and quality of work exceeded our…

Customer photo from Anne's reviewCustomer photo from Anne's reviewCustomer photo from Anne's reviewCustomer photo from Anne's review
Reasonable priceWalkway landscapingConcrete masonryLandscape design construction
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We are very happy with our Smitty’s landscape and design experience. They gave us a great quote to redo our patio area after a renovation. Alex Duro walked us through a beautiful re-design, and they accommodated our varying timeline due to construction. They were professional, prompt, and everyone was super nice.…

Concrete masonryLandscape design constructionPatio design
AnaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

From beginning to end, we had an incredibly positive and pleasant experience working with Smitty’s! They are true professionals who went above and beyond to bring our dream patio to life. They took our ideas and vision and turned them into something even better than we imagined, and we couldn’t be happier with the…

Customer photo from Ana's review
Reasonable priceLandscape design constructionPatio designGrading & resloping
Rachel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had an outstanding experience with Smitty’s from start to finish. They completed the landscaping and hardscaping for our pool and backyard, and the entire project exceeded our expectations. A special thank you to our project manager, Alex, who was an absolute pleasure to work with. She was professional,…

Reasonable priceLandscape design constructionGardening servicesGrass seeding

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 80%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape design construction6—
Patio design5—
Retaining wall design4—
Landscape installations3—
Grading & resloping3—
Stone masonry3—
Backyard landscaping3—
Garden decorating3—

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