Experts Reviews · Company report
Smitty's Tree Service Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty82−1.8Momentum penalty86−1.4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Smitty's Tree Service Inc.

Blue Island, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 129 tree removal services · 4.8★ from 1,658 Google reviews

Report card

Percentile vs other tree removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smitty's Tree Service Inc. is better than 77% of tree removal services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smitty's Tree Service Inc. is better than 69% of tree removal services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Smitty's Tree Service Inc. is better than 82% of tree removal services.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smitty's Tree Service Inc. is better than 100% of tree removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smitty's Tree Service Inc. is better than 86% of tree removal services.A
86
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Smitty's Tree Service Inc. is better than 74% of tree removal services.B
74

Reviews for your job

Customers hired Smitty's Tree Service Inc. for 5 kinds of job.

Smitty's Tree Service Inc. for tree stump removal

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Jobs reviewedHow many Google reviews are tagged with this job.164
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree stump removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 164 Google reviews tagged “Tree stump removal” · showing 20

PhilipLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

They hit my garage with a tree and claiming it never happened. Horrible company with horrible customer service. They weren’t even willing to meet me at my house to see the damage. Also ran over my clean out with their truck and broke it. Unethical

OverpricedTree stump grindingTree stump removalTree trimming & pruning
William11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional company! Labors were very safe and very efficient in cutting down my pine tree of 30 years of growth!

Reasonable priceTree stump grindingTree stump removal
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Smooth process and good work at a fair price.

Reasonable priceTree stump removalTree trimming & pruning
Jack6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Smitty's is our go to for tree trimming/removal in the Beverly area. Smitty's has both trimmed back trees to the property line, away from our roof, and removed a large tree. Pricing has been more than reasonable, the assigned rep for each job has always been helpful, and the crews have been very efficient and professional!

Great priceTree stump grindingTree stump removalTree trimming & pruning
Erica10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Smitty Tree Service did an outstanding job cutting down and trimming trees on my property. They were very professional and careful not to damage my property. I am really impressed with their company. I will use them again and recommend anyone who needs a tree service company to book with them. Thank you!

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My tree removal experience was very pleasant. Sandy gave me an estimate and answered my concerns professionally. I wish I could remember the crews names but they were professional coordinated and meticulously organized. I have a new respect for the tree removal industry.

Reasonable priceTree stump grindingTree stump removal
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

A "TEAM" of men came and took down a very tall Christmas tree in the front of my house faster than I could have imagined. They proceeded to cut it into smaller pieces to grind and cleaned up all the small pieces. They had a great system to watch. Other people came back a week or so later to grind down the large…

Great priceTree stump grindingTree stump removalTree removal
VincentLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Smitty’s tree service did an outstanding job. I had a 40 foot tree that got blown over in the storm. They came out they took it down, cleaned up the mess. It took out the stump, very professional and courteous. I had no problems with them. I highly recommend their service. They are a very talented company and they…

Great priceTree stump removal
JasLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

They were supposed to cut down two trees, grind the stumps, and install mulch in our retaining walls. All they did was cut the 2 trees and sent an invoice for the full amount of all 3 requested services. Why would we pay for services that we did not receive? We still have received no communication for when they…

OverpricedTree stump grindingTree stump removalTree removal
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Smitty’s did a wonderful job, were very professional, responsive and overall a positive experience.

Tree stump removalTree removal
diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tree was uprooting close to the house and Smitty's came to remove with in a day in freezing weather thankfully !

Reasonable priceTree stump removalTree removal
Khaled2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The work was done professionally and the execution was very fast. Thank you very much.

Great priceTree stump grindingTree stump removal
BruceLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I'm happy with the work Smitty's performed. They trimmed 4 large trees for me and also removed a 5th tree (and ground the stump). Incidentally, the crew left a large piece behind, but all it took was a phone call and sending a photo via text, and they sent someone to collect the remainder the very same day I let…

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Jovita5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Smitty's Tree Service, Inc. Is the REAL DEAL. Two years ago I had them trim 3 trees at my Mom's house. They were prompt, efficient, and cleaned up behind themselves. They also gave me a few tips to take care of the trees. Recently I had them out to my house to remove 4 bushes that had outgrown their spaces in my…

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
JohnLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Smitty's Tree Service did a fantastic job with trimming several trees on our property. They were very friendly and professional. They worked in a safe and courteous manner and it was obvious they are very well trained. I would highly recommend Smitty's for you tree trimming and removal needs.

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent tree trimming and removal of stump.

Reasonable priceTree stump grindingTree stump removal
Corey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great Company to do business with !

Great priceTree stump removalTree trimming & pruning
DavidLocal Guide · 683 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

A severe thunderstorm knocked down a large tree behind my house. They quickly cut down the rest of the tree and removed it from my property. They did the job well and quickly!

Reasonable priceTree stump grindingTree stump removalTree removal
Nina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Smittys did a good job in the removal of my trees. Even during a misunderstanding they worked with me and got the job done

Reasonable priceTree stump removalTree removal
sheila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I called Smitty’s on Monday, Someone came out and gave a quote on Tuesday. The Trees were cut and removed on Wednesday.

Reasonable priceTree stump grindingTree stump removalTree removal

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 71%Overpriced 2%Not sure 1%

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