Experts Reviews · Company report
Smitty's Tree Service Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty82−1.8Momentum penalty86−1.4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Smitty's Tree Service Inc.

Blue Island, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 129 tree removal services · 4.8★ from 1,658 Google reviews

Report card

Percentile vs other tree removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smitty's Tree Service Inc. is better than 77% of tree removal services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smitty's Tree Service Inc. is better than 69% of tree removal services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Smitty's Tree Service Inc. is better than 82% of tree removal services.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smitty's Tree Service Inc. is better than 100% of tree removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smitty's Tree Service Inc. is better than 86% of tree removal services.A
86
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Smitty's Tree Service Inc. is better than 74% of tree removal services.B
74

Reviews for your job

Customers hired Smitty's Tree Service Inc. for 5 kinds of job.

Smitty's Tree Service Inc. for tree stump removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.164
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree stump removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 164 Google reviews tagged “Tree stump removal” · showing 40

PhilipLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

They hit my garage with a tree and claiming it never happened. Horrible company with horrible customer service. They weren’t even willing to meet me at my house to see the damage. Also ran over my clean out with their truck and broke it. Unethical

OverpricedTree stump grindingTree stump removalTree trimming & pruning
William11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional company! Labors were very safe and very efficient in cutting down my pine tree of 30 years of growth!

Reasonable priceTree stump grindingTree stump removal
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Smooth process and good work at a fair price.

Reasonable priceTree stump removalTree trimming & pruning
Jack6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Smitty's is our go to for tree trimming/removal in the Beverly area. Smitty's has both trimmed back trees to the property line, away from our roof, and removed a large tree. Pricing has been more than reasonable, the assigned rep for each job has always been helpful, and the crews have been very efficient and professional!

Great priceTree stump grindingTree stump removalTree trimming & pruning
Erica10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Smitty Tree Service did an outstanding job cutting down and trimming trees on my property. They were very professional and careful not to damage my property. I am really impressed with their company. I will use them again and recommend anyone who needs a tree service company to book with them. Thank you!

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My tree removal experience was very pleasant. Sandy gave me an estimate and answered my concerns professionally. I wish I could remember the crews names but they were professional coordinated and meticulously organized. I have a new respect for the tree removal industry.

Reasonable priceTree stump grindingTree stump removal
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

A "TEAM" of men came and took down a very tall Christmas tree in the front of my house faster than I could have imagined. They proceeded to cut it into smaller pieces to grind and cleaned up all the small pieces. They had a great system to watch. Other people came back a week or so later to grind down the large…

Great priceTree stump grindingTree stump removalTree removal
VincentLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Smitty’s tree service did an outstanding job. I had a 40 foot tree that got blown over in the storm. They came out they took it down, cleaned up the mess. It took out the stump, very professional and courteous. I had no problems with them. I highly recommend their service. They are a very talented company and they…

Great priceTree stump removal
JasLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

They were supposed to cut down two trees, grind the stumps, and install mulch in our retaining walls. All they did was cut the 2 trees and sent an invoice for the full amount of all 3 requested services. Why would we pay for services that we did not receive? We still have received no communication for when they…

OverpricedTree stump grindingTree stump removalTree removal
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Smitty’s did a wonderful job, were very professional, responsive and overall a positive experience.

Tree stump removalTree removal
diane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tree was uprooting close to the house and Smitty's came to remove with in a day in freezing weather thankfully !

Reasonable priceTree stump removalTree removal
Khaled2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The work was done professionally and the execution was very fast. Thank you very much.

Great priceTree stump grindingTree stump removal
BruceLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I'm happy with the work Smitty's performed. They trimmed 4 large trees for me and also removed a 5th tree (and ground the stump). Incidentally, the crew left a large piece behind, but all it took was a phone call and sending a photo via text, and they sent someone to collect the remainder the very same day I let…

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Jovita5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Smitty's Tree Service, Inc. Is the REAL DEAL. Two years ago I had them trim 3 trees at my Mom's house. They were prompt, efficient, and cleaned up behind themselves. They also gave me a few tips to take care of the trees. Recently I had them out to my house to remove 4 bushes that had outgrown their spaces in my…

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
JohnLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Smitty's Tree Service did a fantastic job with trimming several trees on our property. They were very friendly and professional. They worked in a safe and courteous manner and it was obvious they are very well trained. I would highly recommend Smitty's for you tree trimming and removal needs.

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
Steve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent tree trimming and removal of stump.

Reasonable priceTree stump grindingTree stump removal
Corey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great Company to do business with !

Great priceTree stump removalTree trimming & pruning
DavidLocal Guide · 683 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

A severe thunderstorm knocked down a large tree behind my house. They quickly cut down the rest of the tree and removed it from my property. They did the job well and quickly!

Reasonable priceTree stump grindingTree stump removalTree removal
Nina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Smittys did a good job in the removal of my trees. Even during a misunderstanding they worked with me and got the job done

Reasonable priceTree stump removalTree removal
sheila5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I called Smitty’s on Monday, Someone came out and gave a quote on Tuesday. The Trees were cut and removed on Wednesday.

Reasonable priceTree stump grindingTree stump removalTree removal
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Smitty's came out and took care of business! The results were perfect!

Great priceTree stump grindingTree stump removalTree removal
Dennis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

You guys did an excellent job couldn’t have had a better company. Everything was perfect thank you very much.

Reasonable priceTree stump grindingTree stump removalTree trimming & pruning
LorenzoLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used Smitty’s Tree service 3 times. Once to remove a very large tree pushing in my brick garage wall. They rescued the day and saved me many dollars by carefully removing the tree. I only needed to do a small brick wall repair. Recently I had trees removed, that were in danger of falling on my driveway. The…

Great priceTree stump grindingTree stump removalTree trimming & pruning
Joseph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Smitty's did a great job! They were professional, on time, and quick. Highly recommend!

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Professionalism
DianeLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Smitty's is very professional. All the people who worked on tree removal and stump removal were very competent. They wanted to make sure I was approving of their work. I was very pleased with their kind professionalism in showing me all the excellent work they did! They did all the work in one hour too.

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
Johnnie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Smitty’s removed a tree in my backyard. The work crew were very professional. They did a great job. I would hire them again.

Tree stump removal+ Punctuality+ Professionalism+ Value
Terrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very satisfied with the work completed by Smitty’s: they were very polite, efficient & they cleaned up. I have used them before & will use them again 🙏🏾😊😊😊🙏🏾 My neighbor seen to have also been pleased.

Tree stump removalTree trimming & pruningService not listed
donald8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used Smitty’s on three occasions to either trim or remove old trees. They have done what was promised at a fair price and on a time that was promised.

Tree stump removalTree removalTree trimming & pruning
Rhonda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful, came out quickly and gave us a quote within an hour. The trucks were here shortly after that, and the large tree that had come down into my neighbours yard was removed

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional and respectful of our property. When they were finished with the work, they cleared up the area. I’ve already referred them to my friends

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Quality+ Professionalism
Reese8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I called them to cut down a small tree in my parents backyard. They cut the tree down but didn't clean up their mess professionally. The same tree has grown back the next year. I would not recommend.

Tree stump removalTree trimming & pruning− Quality− Professionalism
Richard10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their prices were very competitive. They were very attentive to our needs. They showed up on time, and when they were done they asked us if we were satisfied with their service making sure we were happy. And if course we were. And I would and have recommended Smittys to many others.

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Jacob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Showed up on time, removed tree quickly and cleaned up after themselves. Highly recommend!

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Lorene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service was excellent. However, I received a phone call from the office claiming they sent me three invoices this month and the call was for me to pay now. I informed the lady that I never received any invoice and I was waiting to receive a notice to pay. Asked her for the balance and told her i was sending her…

Tree stump removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Henry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've used Smitty's Tree Service on several occasions and they always exceeded our expectations; Our property is looking great thanks to Smitty's! Thank you!

Tree stump removalTree removalTree stump grinding
RickLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had two large bushes that needed removal. Smitty's had the best price, were on time, kept us informed on when JULIE would be out so they could grind out the stumps. We'd use then again.

Tree stump removal+ Value
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The people at Smittys were top notch. From the person I talked to on the phone to the crew that came to do the work. We will definitely be using them again.

Tree stump removalTree removalTree stump grinding+ Punctuality+ Professionalism
Courtney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

We have used Smitty's in the past and never had an issue but this time will be the last after the customer service, harassment and the mess. We had a lady come out and give us an estimate for a tree stump removal, at the time we agreed to the price and handed her a check. They came out and removed the stump and…

Tree stump removal− Professionalism
Bridget3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Prompt arrival time. Very professional. Respectful of my property. Would use again!

Tree stump removalTree removalTree stump grinding+ Punctuality+ Professionalism
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was completely satisfied from estimate to stump grinding, Sandy Stillwell, estimator, was knowledgeable, informative, professional, and most important, pleasant. She provided excellent customer service by following-up on service experience post-tree removal. Office staff and scheduling department were efficient…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 71%Overpriced 2%Not sure 1%

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