Experts Reviews · Company report
Smitty's Tree Service Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%74+5.2Craft & service penalty82−1.8Momentum penalty86−1.4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Smitty's Tree Service Inc.

Blue Island, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 129 tree removal services · 4.8★ from 1,658 Google reviews

Report card

Percentile vs other tree removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smitty's Tree Service Inc. is better than 77% of tree removal services.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smitty's Tree Service Inc. is better than 69% of tree removal services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Smitty's Tree Service Inc. is better than 82% of tree removal services.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smitty's Tree Service Inc. is better than 100% of tree removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smitty's Tree Service Inc. is better than 86% of tree removal services.A
86
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Smitty's Tree Service Inc. is better than 74% of tree removal services.B
74

Reviews for your job

Customers hired Smitty's Tree Service Inc. for 5 kinds of job.

Smitty's Tree Service Inc. for tree trimming & pruning

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Jobs reviewedHow many Google reviews are tagged with this job.446
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 78
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 446 Google reviews tagged “Tree trimming & pruning” · showing 20

JohnLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Arrived on time & did a FANTASTIC job!!! I couldn’t believe the size & efficiency of their trimming equipment. They also cleaned up as they were doing the trimming. Left the yard immaculate. My only lament is that it was so long a wait since the August tornado, but that couldn’t be helped , as they were SO BUSY!…

Reasonable priceTree trimming & pruning
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I couldn't be more pleased with the service. The workers were prompt, courteous, professional, easy to converse with and left the property as neat as they found it when they first arrived. I would enthusiastically recommend Smitty's Tree Service to anyone searching for tree removal and pruning.

Tree trimming & pruning
CarmelLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Great company. Sandy came out to give me an estimate. She was wonderful. She was knowledgeable and friendly and knew her job. She gave me suggestions regarding my job. Then when the work was done they did a wonderful job. I had two trees trimmed and they were thorough and the guys did a great job. This is a company that knows what they are doing.

Reasonable priceTree trimming & pruningService not listed
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Smitty’s is very professional and courteous. My yard looks much better than before they started.

Reasonable priceTree trimming & pruning
Charles5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The tree in our back yard was damaged with hanging branches from the storms. They came out and checked the tree out. They gave me options for trimming and possible removal. I opted for trimming. They came out trimmed the tree up removed all the hanging branches and the tree looked great. Cleaned up the yard and…

Reasonable priceTree trimming & pruning
CynthiaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a significant amount of damage to my tree from the storm this May/ June . The estimator came out within 24 hours. The price was reasonable. They were very efficient and professional . I would highly recommend them to anyone in need of tree service.

Reasonable priceTree trimming & pruningService not listed
LynneLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is the second time I've used Smitty's Tree Service and they were great. After tgat horrible storm they were a real life saver. They were thorough, timely and reasonably priced. I was really impressed with the work!!

Great priceTree stump grindingTree trimming & pruningTree removal
JohnnieLocal Guide · 520 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

All of Smitty's Tree Service people are the best. Sandy is our families favorite. They do the job right AND their prices are right. Use them for all your tree needs. They even feed and spray for insects when needed.

Customer photo from Johnnie's review
Great priceTree trimming & pruning
Dale8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

thorough, tree looks nice I will use them again

Tree trimming & pruning
Willy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I call several place finally I got peace of mind good services clean job fair price with Smitty’s tree service

Reasonable priceTree trimming & pruning
Bryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent job done! Highly recommend

Reasonable priceTree trimming & pruning
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Top notch job by the crew. They did everything I asked.

Reasonable priceTree trimming & pruning
Yvonne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Smitty's did a great job trimming trees overhanging the house and also quickly assessing and addressing damage to multiple giant trees damaged by recent storms. I highly recommend Smitty's Tree Service!

Tree trimming & pruning
Sean10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional, fast, service

Tree trimming & pruning
Dennis14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was extremely impressed and pleased with Smitty's team that did some substantial trimming of overgrown trees at a home we recently purchased. This included branches hanging over a neighbor's garage but all was done perfectly with all falling in our yard. Excellent service!!

Great priceTree trimming & pruning
TheresaLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I used this service 7 months ago (to cut down a tree) and again on 9/26/22 (to trim a tree) and they did a great job. They also cleaned debris before they left. UPDATE... this brought me to tears. 7/23/26... this is one of the companies going block by block right now taking up branches and trees left by the storms. Great job!!!

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
LyNae5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

In response to recent storms, Smitty's provided the immediate service needed to remove a tree that fell on my garage and trim the many dangerous branches hanging from other trees. The crew was professional, hard working, and polite. They have served me and my home well over the years and it was wonderful knowing…

Reasonable priceTree stump grindingTree trimming & pruningTree removal
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

High quality service, prompt, and affordable... good communication.

Great priceTree trimming & pruning
PhilipLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

They hit my garage with a tree and claiming it never happened. Horrible company with horrible customer service. They weren’t even willing to meet me at my house to see the damage. Also ran over my clean out with their truck and broke it. Unethical

OverpricedTree stump grindingTree stump removalTree trimming & pruning
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Smooth process and good work at a fair price.

Reasonable priceTree stump removalTree trimming & pruning

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 71%Overpriced 2%Not sure 1%

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