Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Smokey Park Nursery & Landscape Design Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%85+20.6Value 14%88+12.4Replies to reviews 7%22+1.6Craft & service penalty58−4.2Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Smokey Park Nursery & Landscape Design Center

Hendersonville, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 17 garden centers · 4.8★ from 62 Google reviews

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Report card

Percentile vs other garden centers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smokey Park Nursery & Landscape Design Center is better than 82% of garden centers.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smokey Park Nursery & Landscape Design Center is better than 85% of garden centers.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Smokey Park Nursery & Landscape Design Center is better than 58% of garden centers.C
58
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smokey Park Nursery & Landscape Design Center is better than 88% of garden centers.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smokey Park Nursery & Landscape Design Center is better than 100% of garden centers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Smokey Park Nursery & Landscape Design Center is better than 22% of garden centers.D
22

Reviews for your job

Customers hired Smokey Park Nursery & Landscape Design Center for 3 kinds of job.

Smokey Park Nursery & Landscape Design Center for garden decorating

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Garden decorating”

LLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came here with an idea of what I wanted for our front garden bed but wasn’t totally sure. This was the best decision to come here. Extremely helpful in designing a simple garden bed that’s also low maintenance. Definitely recommend and will be back for any future garden needs.

Garden decoratingGarden designGardening services+ Responsiveness+ Quality+ Professionalism
AndraLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hidden gem! I didn't know they existed until my Google search. Please support this local business. They have a huge selection with knowledgeable, helpful, and friendly staff. Thanks to Jessica's expertise, I selected the perfect combination for my summer flower garden. It looks beautiful! I called them with a…

Garden decoratingGarden design+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree landscaping2—
Garden decorating2—
Garden design2—

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