Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
SN Cleaning Inc - carpet & upholstery cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

SN Cleaning Inc - carpet & upholstery cleaning

Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 934 Google reviews

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Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SN Cleaning Inc - carpet & upholstery cleaning is better than 98% of steam cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SN Cleaning Inc - carpet & upholstery cleaning is better than 99% of steam cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SN Cleaning Inc - carpet & upholstery cleaning is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SN Cleaning Inc - carpet & upholstery cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SN Cleaning Inc - carpet & upholstery cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SN Cleaning Inc - carpet & upholstery cleaning is better than 100% of steam cleaning services.A
100

Reviews for your job

Customers hired SN Cleaning Inc - carpet & upholstery cleaning for 6 kinds of job.

SN Cleaning Inc - carpet & upholstery cleaning for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$390
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Carpet steam cleaning”

Fadil11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great and very professional services. I highly recommend their services!

Reasonable priceCarpet steam cleaning
Gerald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

SN Cleaning is highly recommended! First, I had a very specific time I needed them to arrive and leave. They were so punctual and accommodating under unusual circumstances. The cleaning was top notch and professional. Gerald says so!

Reasonable priceCarpet steam cleaningPet stain & odor removal
Katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We couldn’t be more pleased with the carpet cleaning we had done in our basement. They were efficient, thorough, and kind. We will absolutely be using them again for upholstery cleaning.

Great priceCarpet steam cleaning
TashanaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent service! Highly recommend :)

Reasonable priceCarpet steam cleaningUpholstery cleaning
Patricia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

SN cleaning company is so professional they come in and do a great job once they're done my carpet always look great and smell great!!!!!

Great priceCarpet steam cleaning
Bill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend this company!! They were very helpful, easy to schedule the appointment and they did an excellent job cleaning my couch and rug!! Outstanding customer service too!!

Great priceCarpet steam cleaningUpholstery cleaning
ray3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very impressed with the good job that SN Cleaning did on our carpets. He worked hard and the carpets look great! On top of this, he was punctual, pleasant and the price quoted was exactly what was charged with absolutely no pressure to pad the bill with extras! We are giving a 5 star recommendation!

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
yesenia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very satisfied with the end results of my living room carpet floor & dinning room floor. All stains are gone and looks very clean.

Carpet steam cleaning+ Value
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Oliver was early and patient as we did not have access to the unit right away. Carpets looked great!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job on carpet cleaning. Carpet is clean and fresh and very professional and friendly cleaners.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Stephen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is our second time using this company. Extremely professional- timely, customer oriented and quality. We will definitely work with SN Cleaning again.

Carpet steam cleaningGeneral carpet cleaning+ Quality
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
William4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaning+ Punctuality+ Quality+ Professionalism
Nina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

$274-8% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning168$170–$359
Upholstery cleaning163$196–$359
Pet stain & odor removal88$203–$385
Area rug cleaning87$164–$359
Carpet steam cleaning14$170–$390
Mattress cleaning7$126–$335

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