Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
SN Cleaning Inc - carpet & upholstery cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

SN Cleaning Inc - carpet & upholstery cleaning

Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 934 Google reviews

📞 Call (708) 690-1910Request a call backWebsite ↗

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SN Cleaning Inc - carpet & upholstery cleaning is better than 98% of steam cleaning services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SN Cleaning Inc - carpet & upholstery cleaning is better than 99% of steam cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SN Cleaning Inc - carpet & upholstery cleaning is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SN Cleaning Inc - carpet & upholstery cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SN Cleaning Inc - carpet & upholstery cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SN Cleaning Inc - carpet & upholstery cleaning is better than 100% of steam cleaning services.A
100

Reviews for your job

Customers hired SN Cleaning Inc - carpet & upholstery cleaning for 6 kinds of job.

SN Cleaning Inc - carpet & upholstery cleaning for mattress cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$126–$335
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Mattress cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 13

All 7 Google reviews tagged “Mattress cleaning”

MarciaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician was very professional and paid attention to details. Smells great.

Mattress cleaning+ Responsiveness+ Punctuality+ Quality
Lazeric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service ,fast service great customer service I used him 4 times so far each time service was excellent

Area rug cleaningUpholstery cleaningMattress cleaning
Stuart5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional. Everything was done in a timely manner with a good price. Highly recommended

Upholstery cleaningMattress cleaning
Daiva5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had two mattresses, one wool rug, and one sectional cleaned and are very happy with the results! Stains came out of our furniture and our carpet has never felt so soft! The technician was very thorough and professional. Communication was prompt and we were able to get an appointment quickly! Will definitely use again for future needs.

Area rug cleaningUpholstery cleaningMattress cleaning+ Responsiveness+ Punctuality+ Quality
Rachel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wow SN was so kind, prompt, and professional. They were very responsive and I was able to schedule my services for the very next day after contacting them. I will definitely use again and highly recommend!

Area rug cleaningMattress cleaning+ Responsiveness+ Punctuality+ Quality
DonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and on time and great value for the money

Mattress cleaning+ Punctuality+ Quality+ Professionalism
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Mattress cleaning+ Quality+ Professionalism

Price

$274-8% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning168$170–$359
Upholstery cleaning163$196–$359
Pet stain & odor removal88$203–$385
Area rug cleaning87$164–$359
Carpet steam cleaning14$170–$390
Mattress cleaning7$126–$335

Compare with

Best carpet cleaning Pro logoBest carpet cleaning ProExperts Score 100Richton Park · 5.00★Lock Pro Cleaning Services logoLock Pro Cleaning ServicesExperts Score 99Richton Park · 4.98★Nature's Way Carpet Cleaning logoNature's Way Carpet CleaningExperts Score 99Richton Park · 4.99★