LOCKSMITHS · COLUMBUS, OH
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%93+14Craft & service 20%81+16.2Value 10%28+2.8Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%83+4.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%93+14Craft & service 20%81+16.2Value 10%28+2.8Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%83+4.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORESnap & Crack Locksmith
Better than 80% of locksmiths · #4 of 20
5.0★1,085 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Snap & Crack Locksmith for door lock & bolt hardware installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$159–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Door lock & bolt hardware installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 6 Google reviews tagged “Door lock & bolt hardware installation”
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Jack was very professional, explained everything, gave recommendations (which asked), very friendly and did a great job.
Paid $500+Not sureInstallationGeneral lock installationDoor lock & bolt hardware installation
Parker6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I moved into a new house with all types of different deadbolts and no keys to them. Nick rekeyed the deadbolts and replaced a few too all while making sure one key opened them all. He did a great job and explained everything to me. Will definitely give them a call in the future if I need help again. Thank you!
Lock rekeyingDoor lock & bolt hardware repairDoor lock & bolt hardware installation
Dee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Jack replaced our locks. He was prompt, thorough and helpful. Deserves a raise.
Paid $200+Reasonable priceDoor lock & bolt hardware installation
Damon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★
The technician was early, very professional, and quick. Had a minor issue with the strike plate being out of position, causing the door to not properly close and lock but that was fixed. And everything is good to go.
Paid $180–200Reasonable priceInstallationDoor lock & bolt hardware installation
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★
Derek was very friendly, helpful and explained things well
General repairsDoor lock & bolt hardware installationRepair hardware+ Punctuality+ Quality+ Professionalism
Bel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Door lock & bolt hardware installationLock rekeying+ Punctuality+ Quality+ Professionalism
vs category
Blue = Snap, grey = locksmiths average
Rating over time
Price
$282+62% vs typical locksmiths
Bar = middle half of what customers paid · gold mark = category median.
Great price 13%Reasonable 53%Overpriced 10%Not sure 24%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%93+14Craft & service 20%81+16.2Value 10%28+2.8Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%83+4.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
63
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
93
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
28
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
73
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
83
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+189 / −0
Professionalism
+176 / −0
Responsiveness
+75 / −0
Punctuality
+129 / −0
Value
+130 / −0
