LOCKSMITHS · COLUMBUS, OH
Snap & Crack Locksmith logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%93+14Craft & service 20%81+16.2Value 10%28+2.8Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%83+4.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Snap & Crack Locksmith

Better than 80% of locksmiths · #4 of 20

5.0★1,085 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Snap & Crack Locksmith for new key fob creation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “New key fob creation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8

All 3 Google reviews tagged “New key fob creation”

Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nick, out of the Canal Winchester office did a great job of helping me out with having to have a new key and fob created for my daughter’s car. Ran into an issue with it not wanting to reprogram and he was able to figure out the issue, and came back the next day with the new wire and got her back into her car.…

Paid $200+Not sureCoded key copyingNew key fob creation
Johnson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $200+Not sureCar digital & remote key reprogrammingNew key fob creation
Greg6 years ago★★★★★

Rating only, no written review.

New key fob creation+ Punctuality+ Quality+ Professionalism

vs category

Blue = Snap, grey = locksmiths average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.97★ (30 reviews)2024-Q2: 4.82★ (38 reviews)2024-Q3: 4.97★ (35 reviews)2024-Q4: 5.00★ (40 reviews)2025-Q1: 5.00★ (33 reviews)2025-Q2: 4.93★ (41 reviews)2025-Q3: 5.00★ (21 reviews)2025-Q4: 4.95★ (37 reviews)2026-Q1: 5.00★ (37 reviews)2026-Q2: 4.96★ (25 reviews)2026-Q3: 4.92★ (25 reviews)2026-Q4: 5.00★ (8 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$282+62% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Great price 13%Reasonable 53%Overpriced 10%Not sure 24%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%93+14Craft & service 20%81+16.2Value 10%28+2.8Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%83+4.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
63
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
93
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
28
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
73
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
83

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+189 / −0
Professionalism
+176 / −0
Responsiveness
+75 / −0
Punctuality
+129 / −0
Value
+130 / −0

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