LOCKSMITHS · COLUMBUS, OH
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%93+14Craft & service 20%81+16.2Value 10%28+2.8Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%83+4.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%93+14Craft & service 20%81+16.2Value 10%28+2.8Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%83+4.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORESnap & Crack Locksmith
Better than 80% of locksmiths · #4 of 20
5.0★1,085 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Snap & Crack Locksmith for safe lock install, open & repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$95–$304
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Safe lock install, open & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%
All 24 Google reviews tagged “Safe lock install, open & repair”
Janet9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Nick did a great job installing my door lock. Would definitely recommend!
Paid $250–300Reasonable priceSafe lock install, open & repairLock rekeying
Martin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My backdoor deadbolt tumbler started coming out with the key. Jack had it diagnosed and fixed in 20 minutes!
Paid $200+Not sureSafe lock install, open & repair
KennethLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★
Great service, great tech, great results. They may be price competitive, but I believe they are pricey.
Not sureSafe lock install, open & repair
Marc6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great job by your technician. He was prompt and efficient
Paid $180–200Reasonable priceSafe lock install, open & repair
DarleneLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I had the pleasure of meeting with Nick from Snap and Crack Locksmith today and he was great! So kind and explaining everything to me step by step. He is very knowledgeable and efficient. Would highly recommend him. Thanks for making me feel safe!
Paid $200+Not sureSafe lock install, open & repair
StacyLocal Guide · 136 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Derek was amazing when he changed my locks! He was professional, punctual, and made the whole process quick and stress-free. He explained everything clearly, worked efficiently, and made sure everything was secure before he left. I really appreciated how easy he made it during a busy time. Highly recommend Derek if…
Paid $200+Great priceBuilding lockoutsSafe lock install, open & repairLock rekeying
ChrisandLisa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Derrick did a wonderful job for us and was so friendly and professional. We are very pleased with the work and so happy to have this done.
Paid $200+Reasonable priceSafe lock install, open & repair
BernadetteLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
JACK WAS VERY PROFESSIONAL AND COURTEOUS I WILL RECOMMEND HIMTO EVERYONE I KNOW HE GOT THE JOB DONE PERFECTLY TO MY SATISFACTION
Paid $200+Great priceSafe lock install, open & repair
LisaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Technician was efficient and clearly researched and explained the issue and options. Very happy with this service.
Paid $180–200Not sureSafe lock install, open & repair
TLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Super fast response and quick installation. Locksmith was professional and efficient. Thanks
Paid $200+Not sureSafe lock install, open & repair
Kathy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Tried key first, no luck. Got gun safe opened. Was nice, efficient and professional. Got couple of business cards to recommend to buyer and realtor.
Paid $200+OverpricedSafe lock install, open & repair
sky11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Derek was professional, kind, answer all my questions and executed everything with professionalism and knowledge.
Paid $200+Not sureSafe lock install, open & repair
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Rating only, no written review.
Paid $350–400Not sureSafe lock install, open & repair
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Rating only, no written review.
Paid $300–350Reasonable priceSafe lock install, open & repair
Beth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rating only, no written review.
Paid $350–400Reasonable priceSafe lock install, open & repair
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Rating only, no written review.
Safe lock install, open & repair
Make4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Rating only, no written review.
Paid $120–140Reasonable priceSafe lock install, open & repair
Carolyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Rating only, no written review.
Paid $200+Reasonable priceSafe lock install, open & repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★
Rating only, no written review.
Paid $100–120Reasonable priceSafe lock install, open & repair
KABIR7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Great priceSafe lock install, open & repair
Ebony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Car digital & remote key reprogrammingGeneral repairsSafe lock install, open & repair+ Punctuality+ Quality+ Professionalism
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Safe lock install, open & repair+ Professionalism
MAHOGANY5 years ago★★★★★
Rating only, no written review.
Building lockoutsCar digital & remote key reprogrammingCar key copying+ Punctuality+ Quality+ Professionalism
Addison6 years ago★★★★★
Rating only, no written review.
Safe lock install, open & repair+ Punctuality+ Quality
vs category
Blue = Snap, grey = locksmiths average
Rating over time
Price
$282+62% vs typical locksmiths
Bar = middle half of what customers paid · gold mark = category median.
Great price 13%Reasonable 53%Overpriced 10%Not sure 24%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%93+14Craft & service 20%81+16.2Value 10%28+2.8Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%83+4.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
63
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
93
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
28
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
73
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
83
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+189 / −0
Professionalism
+176 / −0
Responsiveness
+75 / −0
Punctuality
+129 / −0
Value
+130 / −0
