Analyzing 5,593,2735.6M ReviewsFor 15,23215.2K Experts

Experts Reviews · Company report
Snap & Crack Locksmith logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%93+14Craft & service 20%81+16.2Value 10%28+2.8Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%83+4.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Snap & Crack Locksmith

Columbus, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 locksmiths · 5.0★ from 1,085 Google reviews

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Report card

Percentile vs other locksmiths (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and reliability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Snap & Crack Locksmith is better than 63% of locksmiths.B
63
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Snap & Crack Locksmith is better than 93% of locksmiths.A
93
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Snap & Crack Locksmith is better than 81% of locksmiths.A
81
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Snap & Crack Locksmith is better than 28% of locksmiths.D
28
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Snap & Crack Locksmith is better than 73% of locksmiths.B
73
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Snap & Crack Locksmith is better than 98% of locksmiths.A
98
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Snap & Crack Locksmith is better than 83% of locksmiths.A
83

Reviews for your job

Customers hired Snap & Crack Locksmith for 8 kinds of job.

Snap & Crack Locksmith for door lock & bolt hardware repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$350–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Door lock & bolt hardware repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Door lock & bolt hardware repair”

Micki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jack was GREAT! Talked us through what was happening! Thanks Jack!!

Paid $150–200Not sureDoor lock & bolt hardware repair
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

NIck was wonderful. We had an old lock broken and unable to secure our front door. He tried many ways to resolve and ultimately was able to work up a solution. Until we could get the door repaired. He was kind and thoughtful. Cleaned up after the work. Tested is great. And really knew his stuff. Thanks to…

Paid $350–400Reasonable priceDoor lock & bolt hardware repairElectronic lock installationRepair hardware
Deb10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our repairman, Nick was very personable and professional. Quick response from initial phone call to work being completed. Highly recommend.

Paid $350–400Reasonable priceDoor lock & bolt hardware repair
Parker6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I moved into a new house with all types of different deadbolts and no keys to them. Nick rekeyed the deadbolts and replaced a few too all while making sure one key opened them all. He did a great job and explained everything to me. Will definitely give them a call in the future if I need help again. Thank you!

Lock rekeyingDoor lock & bolt hardware repairDoor lock & bolt hardware installation
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jack was upfront about the service and cost to repair the deadbolt lock. He explained what he fixed and explained the price once again. I will use this company again.

Reasonable priceDoor lock & bolt hardware repair
Ursula6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceDoor lock & bolt hardware repair

Price

$282+62% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 53%Overpriced 10%Not sure 24%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying55$133–$323
Car lockouts53$76–$131
Building lockouts27$96–$176
Safe lock install, open & repair24$95–$304
Car key copying17$141–$282
Car digital & remote key reprogramming14$144–$371
Repair hardware11—
Security door locks7—

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