Experts Reviews · Company report
Snap & Crack Locksmith logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%63+22Reliability 15%93+14Craft & service 20%81+16.2Value 10%28+2.8Momentum 8%73+5.8Track record 7%98+6.9Accountability 5%83+4.2Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Snap & Crack Locksmith

Columbus, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 20 locksmiths · 5.0★ from 1,085 Google reviews

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Report card

Percentile vs other locksmiths (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and reliability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Snap & Crack Locksmith is better than 63% of locksmiths.B
63
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Snap & Crack Locksmith is better than 93% of locksmiths.A
93
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Snap & Crack Locksmith is better than 81% of locksmiths.A
81
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Snap & Crack Locksmith is better than 28% of locksmiths.D
28
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Snap & Crack Locksmith is better than 73% of locksmiths.B
73
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Snap & Crack Locksmith is better than 98% of locksmiths.A
98
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Snap & Crack Locksmith is better than 83% of locksmiths.A
83

Reviews for your job

Customers hired Snap & Crack Locksmith for 8 kinds of job.

Snap & Crack Locksmith for repair hardware

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$350–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair hardware”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Repair hardware”

★★★★★ Carol · a month ago

NIck was wonderful. We had an old lock broken and unable to secure our front door. He tried many ways to resolve and ultimately was able to work up a solution. Until we could get the door repaired. He was kind and thoughtful. Cleaned up after the work. Tested is great. And really knew his stuff. Thanks to…

Paid $350–400Reasonable priceDoor lock & bolt hardware repairElectronic lock installationRepair hardware
★★★★★ Thomas · Edited 2 months ago

Once again...Derek did an outstanding job. Our front door would not open, as the door knob was stuck. Derek arrived right on time, diagnosed the problem quickly, and fixed the door knob " good as new"... BRAVO Derek!!!!!

Paid $200+Great priceRepair hardware
★★★★★ Holly · a year ago

Jack did a great job fixing the lock mechanism. Very quick & efficient. Thanks Jack!

Paid $180–200Reasonable priceRepair hardware
★★★★★ Anne · 5 years ago

Awesome service-so professional and super quick response time! I’d definitely recommend them to anyone!!

Repair hardware+ Professionalism
★★★★★ mike · 5 years ago

Great service. Call at 8 am and my residential door was back in service by 2.30 the same day.

Repair hardware+ Punctuality+ Professionalism
★★★★★ Benjamin · 6 years ago

Derek did a great job! Thank you!

Lock rekeyingRepair hardware+ Punctuality+ Quality+ Professionalism
★★★★ Ann · 6 years ago

Derek was very friendly, helpful and explained things well

General repairsDoor lock & bolt hardware installationRepair hardware+ Punctuality+ Quality+ Professionalism
★★★★★ Uplifting · 5 years ago

Rating only, no written review.

Repair hardware+ Punctuality+ Quality+ Professionalism
★★★★★ Mark · 5 years ago

Rating only, no written review.

Lock rekeyingRepair hardware+ Quality+ Value
★★★★★ Cindy · 6 years ago

Rating only, no written review.

Repair hardware+ Quality+ Professionalism
★★★★★ Angela · 6 years ago

Rating only, no written review.

Repair hardware+ Punctuality+ Professionalism

Price

$282+62% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 53%Overpriced 10%Not sure 24%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying55$133–$323
Car lockouts53$76–$131
Building lockouts27$96–$176
Safe lock install, open & repair24$95–$304
Car key copying17$141–$282
Car digital & remote key reprogramming14$144–$371
Repair hardware11—
Security door locks7—

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