Analyzing 5,508,6255.5M ReviewsFor 14,95715K Experts

Experts Reviews · Company report
Snap & Crack Locksmith logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%13+4.6Reliability 15%18+2.7Craft & service 20%94+18.8Value 10%43+4.3Momentum 8%13+1Track record 7%88+6.2Accountability 5%93+4.7Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Snap & Crack Locksmith

Columbus, OH · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 locksmiths · 4.9★ from 677 Google reviews

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Report card

Percentile vs other locksmiths (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and accountability; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Snap & Crack Locksmith is better than 13% of locksmiths.F
13
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Snap & Crack Locksmith is better than 18% of locksmiths.F
18
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Snap & Crack Locksmith is better than 94% of locksmiths.A
94
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Snap & Crack Locksmith is better than 43% of locksmiths.C
43
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Snap & Crack Locksmith is better than 13% of locksmiths.F
13
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Snap & Crack Locksmith is better than 88% of locksmiths.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Snap & Crack Locksmith is better than 93% of locksmiths.A
93

Reviews for your job

Customers hired Snap & Crack Locksmith for 8 kinds of job.

Snap & Crack Locksmith for door lock & bolt hardware installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$159–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Door lock & bolt hardware installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Door lock & bolt hardware installation”

TrentLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

10/10 would recommend Snap & Crack Locksmith for all your locksmith needs! I reached out to them a few weeks ago regarding one of the historic properties I manage in the Old North (Open Air School - Columbus). The panic bar system previously installed wasn’t holding up to the use and abuse of day to day operations.…

Paid $200+Great priceDoor lock & bolt hardware repairGeneral lock installationDoor lock & bolt hardware installation
DannyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

So fast and so easy! I was locked out and Nick showed up within 15 minutes of my call and also installed 2 additional locks with in 30 minutes! Highly recommend!!!

Paid $200+Great priceBuilding lockoutsInstallationElectronic lock installation
George6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent, quality work. Very professional job. It looks great. Jack was punctual and a great guy to work with!

Paid $200+Great priceDoor lock & bolt hardware installation
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service and professionalism by Derek!

Door lock & bolt hardware installationInstallation+ Punctuality+ Quality+ Professionalism
Robert5 years ago★★★★★

Rating only, no written review.

Door lock & bolt hardware installationLock rekeying+ Punctuality+ Quality+ Professionalism
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairsDoor lock & bolt hardware installationInstallation+ Punctuality+ Quality+ Professionalism

Price

$323+86% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 43%Overpriced 13%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Car lockouts30$76–$131
Lock rekeying25$133–$323
Building lockouts21$96–$176
Safe lock install, open & repair8$95–$304
Car digital & remote key reprogramming7$144–$371
Installation7—
Door lock & bolt hardware installation6$159–$371
Repair hardware5—

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