Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%13+4.6Reliability 15%18+2.7Craft & service 20%94+18.8Value 10%43+4.3Momentum 8%13+1Track record 7%88+6.2Accountability 5%93+4.7Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORESnap & Crack Locksmith
Columbus, OH · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 20 locksmiths · 4.9★ from 677 Google reviews
Report card
Percentile vs other locksmiths (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and accountability; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Snap & Crack Locksmith is better than 13% of locksmiths.F
13
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Snap & Crack Locksmith is better than 18% of locksmiths.F
18
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Snap & Crack Locksmith is better than 94% of locksmiths.A
94
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Snap & Crack Locksmith is better than 43% of locksmiths.C
43
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Snap & Crack Locksmith is better than 13% of locksmiths.F
13
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Snap & Crack Locksmith is better than 88% of locksmiths.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Snap & Crack Locksmith is better than 93% of locksmiths.A
93
Reviews for your job
Customers hired Snap & Crack Locksmith for 8 kinds of job.
Snap & Crack Locksmith for door lock & bolt hardware repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Door lock & bolt hardware repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 3 Google reviews tagged “Door lock & bolt hardware repair”
TrentLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
10/10 would recommend Snap & Crack Locksmith for all your locksmith needs! I reached out to them a few weeks ago regarding one of the historic properties I manage in the Old North (Open Air School - Columbus). The panic bar system previously installed wasn’t holding up to the use and abuse of day to day operations.…
Paid $200+Great priceDoor lock & bolt hardware repairGeneral lock installationDoor lock & bolt hardware installation
Breese4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Rating only, no written review.
Paid $200+Reasonable priceDoor lock & bolt hardware repairInstallationSecurity door locks
cmhgolf3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Paid $180–200Reasonable priceDoor lock & bolt hardware repair
Price
$323+86% vs typical locksmiths
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 26%Reasonable 43%Overpriced 13%Not sure 17%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car lockouts | 30 | $76–$131 |
| Lock rekeying | 25 | $133–$323 |
| Building lockouts | 21 | $96–$176 |
| Safe lock install, open & repair | 8 | $95–$304 |
| Car digital & remote key reprogramming | 7 | $144–$371 |
| Installation | 7 | — |
| Door lock & bolt hardware installation | 6 | $159–$371 |
| Repair hardware | 5 | — |
