iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%92+26Replies to reviews 8%67+5.5Craft & service penalty59−4.1Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#58 of 75 gymsiPosition by Experts Score among all companies we track in this category. · better than 23%
4.8★★★★★183 Google reviews · 22 photos
91%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Snap Fitness Menomonie 4.8 out of 5 based on 183 reviews, with the owner responding to 53% of them. Customers frequently praise the facility's cleanliness, 24-hour access, well-maintained equipment, and friendly staff who assist beginners. Additional amenities like saunas and personal training sessions are also highlighted. Criticisms include loud music, dust from cleaning methods, and difficulties with membership cancellations or non-refundable session policies.
Google rating: 4.8 out of 5 from 183 reviews (91% five-star).
Reviews on this page: 183 Google reviews (123 with written comments, 3 with photos).
Owner responses: the business replied to 53% of reviews.
Most recent review: October 23, 2026.
Service: Gym serving Menomonie, Wisconsin.
Data from Google, last updated November 1, 2026.
Score profile vs other gyms
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: craft & service.
Snap Fitness MenomonieGyms median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Snap Fitness Menomonie: 90/100 on this factor. Category median: 95.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Snap Fitness Menomonie: 92/100 on this factor. Category median: 95.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Snap Fitness Menomonie: 59/100 on this factor. Category median: 100.C
59
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Snap Fitness Menomonie: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Snap Fitness Menomonie: 67/100 on this factor. Category median: 65.B
67
Bar = this company · dark tick = category median.
Star ratings
183 Google reviews we collected
4.8of 5
5 stars16691%
4 stars105%
3 stars21%
2 stars21%
1 star32%
Praise vs complaints
Phrases our text analysis found in 123 written reviews
95%praise
Praise8795%
Complaints55%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5762%
Would recommend1820%
Price & value67%
Quality & results55%
Honesty & trust44%
Speed & response11%
Communication11%
What customers talk about
We read 123 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Gym is extremely clean and everyone here is welcoming and friendly.”
“Staff is very unfriendly and not helpful.”
“I highly recommend her to anyone looking to train with someone who truly wants to make a difference!”
“Definitely recommend this place for a reasonably priced gym if you are looking to switch or get into working out.”
“Michael and Savannah proudly run this location and I believe they do an amazing job at it.”
“Snap has honestly been an amazing thing for my wife and I not only physically but mentally as well.”
“…a there I will do a intense workout go use it won't feel a thing the next day its one of the only places I feel wanted…”
“She is encouraging, knowledgeable and easy to work with.”
People customers mention
Savannah14 reviews
Mike7 reviews
Alan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
BBrianLocal Guide · 68 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Can’t say anything bad about this gym. 24 hours. Good equipment. Clean restrooms. Friendly staff and members.
FFaeLocal Guide · 61 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Gym is extremely clean and everyone here is welcoming and friendly. It's really easy to find all the equipment since everything is labeled and shows you exactly what you are working out. Very beginner friendly so if you are hesitant to come to a gym because you are not sure how to workout this is the perfect place…
JJordan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The place is always kept well and the equipment is some of the best I've used at any gym. Everyone is friendly and the environment is great. Couldn't recommend more
RRon1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Just started coming to snap fitness about 2 weeks and I'm glad I signed up. Very friendly staff, kind people who workout there, and the environment of the gym makes you want to push yourself to be the best you can be.
KKrystyna2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Savanah is amazing to train with and I’m so excited to start my journey with her! The place is also amazing and so many options to choose from. I would recommend anyone to go here
SSavannah2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Savannah is the best! I have gym anxiety and was very hesitant about starting personal training, but I had nothing to worry about. She is a very knowledgeable trainer who is friendly and always puts me to work every week! I’m so glad to have such an awesome trainer close to home.
Can’t say anything bad about this gym. 24 hours. Good equipment. Clean restrooms. Friendly staff and members.
Response from the owner · 3 days ago
Thanks, Brian! We really appreciate you taking the time to leave a review. Keeping the equipment in good shape and the restrooms clean is a big priority for us, and our members help make this a great place to train. Glad to have you with us. See you in the gym!
F
Fae PetersenLocal Guide · 61 reviewsiTotal number of Google reviews Fae has written across all businesses on Google Maps, not just this one.
Gym is extremely clean and everyone here is welcoming and friendly. It's really easy to find all the equipment since everything is labeled and shows you exactly what you are working out. Very beginner friendly so if you are hesitant to come to a gym because you are not sure how to workout this is the perfect place for you! They even have an app that you can download that will help walk you through things. I would highly recommend this gym. Come in and see for yourself, it's not as intimidating as it seems. Don't be scared away by the loud music and if you are not a people person I'd reccomend late night. Hope to see you at the gym! :)
Busyness: Not busy
Powerlifting equipment: Bench press, Dumbbells, Weight plates, Other
Maintenance: Pristine
Response from the owner · 3 days ago
Thanks so much, Fae! We love hearing that the gym feels welcoming and beginner friendly. That’s exactly what we’re going for. Starting at a new gym can feel intimidating, and reviews like yours help people take that first step. We appreciate the shout-out on the cleanliness and the app too. See you at the gym!
J
Jordan Ernst4 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
The place is always kept well and the equipment is some of the best I've used at any gym. Everyone is friendly and the environment is great. Couldn't recommend more
Response from the owner · 3 days ago
Thanks, Jordan! We put a lot into the equipment and keeping the place in good shape, so it means a lot to hear that it stands out. Great members make for a great environment, and we’re glad you’re one of them. See you soon!
R
Ron Cain Jr1 reviewiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Just started coming to snap fitness about 2 weeks and I'm glad I signed up. Very friendly staff, kind people who workout there, and the environment of the gym makes you want to push yourself to be the best you can be.
Response from the owner · 2 weeks ago
Ron, thank you for taking the time to leave this review. Two weeks in and already feeling at home is exactly what we hope for with every new member. Our staff and members are what make this place, and I’ll pass your kind words along to the team. Keep pushing, and if you ever need anything, just grab one of us. See you in the gym.
Michael and Savannah
K
Krystyna Walenczak2 reviewsiTotal number of Google reviews Krystyna has written across all businesses on Google Maps, not just this one.
Savanah is amazing to train with and I’m so excited to start my journey with her! The place is also amazing and so many options to choose from. I would recommend anyone to go here
Response from the owner · 3 weeks ago
Thank you for the kind words! Savannah is so excited to be part of your journey!! You two will have an awesome time exploring all the training options together!
-Mike and Savannah DiVenturi
S
Shrabani GhoshLocal Guide · 17 reviewsiTotal number of Google reviews Shrabani has written across all businesses on Google Maps, not just this one.
Savannah is the best! I have gym anxiety and was very hesitant about starting personal training, but I had nothing to worry about. She is a very knowledgeable trainer who is friendly and always puts me to work every week! I’m so glad to have such an awesome trainer close to home.
Busyness: A little busy
Powerlifting equipment: Squat rack, Bench press, Dumbbells, Weight plates, Other
Maintenance: Pristine
Response from the owner · 4 weeks ago
Thank you so much! :) Gym anxiety is so real and taking that first step to start training takes a lot of courage, so you should be really proud of yourself for pushing through it.
I absolutely love working with you every week!!! You put in the effort, bring a great attitude, and it's been awesome watching you gain confidence and strength. Keep up the amazing work, and I'll see you at our next session ready to get after it!
-Savannah
T
Trudy Johnson2 reviewsiTotal number of Google reviews Trudy has written across all businesses on Google Maps, not just this one.
Great GYM! The best in town IMO. Savannah is my favorite trainer, I have a great time working out with her and she helps keep me motivated and pushes me. I always see her working with her kids and cleaning the gym 10 stars for her!!!!!! Snap is always clean and offers a great atmosphere.
Busyness: A little busy
Powerlifting equipment: Dumbbells, Barbells, Other
Maintenance: Pristine
Response from the owner · Edited 4 weeks ago
Aw, thank you so much for the amazing review! It's such a joy working out with you every week!
I really appreciate you noticing all the extra effort with the gym and the kids, too. That means a lot!! Thanks for being such an awesome part of our gym community, and I'll see you at our next session ready to crush it! 🌟💪
-Savannah
C
CharlestheTraveler10 reviewsiTotal number of Google reviews CharlestheTraveler has written across all businesses on Google Maps, not just this one.
Definitely a great place to work out. The gym is very spacious and has all the modern equipment anyone could ever need. The Staff are excellent, friendly and professional.
