Personal trainer · Monrovia, CA · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%98+25.6Value 15%78+11.9Craft & service penalty99−0.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#50 of 94 personal trainersiPosition by Experts Score among all companies we track in this category. · better than 47%
5.0★★★★★69 Google reviews · 23 photos
99%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate So Fit SoCal five stars based on sixty-nine reviews, with the owner responding to nineteen percent of them. Clients describe one-on-one and group training that emphasizes proper form, nutrition guidance, and pain management for conditions like lower back issues. Recurring themes include punctual scheduling, flexible communication, and a calm studio environment that helps clients build strength and confidence without feeling intimidated.
Google rating: 5.0 out of 5 from 69 reviews (99% five-star).
Reviews on this page: 69 Google reviews (64 with written comments, 1 with photos).
Owner responses: the business replied to 19% of reviews.
Most recent review: September 10, 2026.
Service: Personal Trainer serving Monrovia, California.
Data from Google, last updated October 28, 2026.
Score profile vs other personal trainers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
So Fit SoCalPersonal Trainers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.So Fit SoCal: 96/100 on this factor. Category median: 96.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.So Fit SoCal: 98/100 on this factor. Category median: 96.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.So Fit SoCal: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.So Fit SoCal: 78/100 on this factor. Category median: 87.B
78
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.So Fit SoCal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
–
Bar = this company · dark tick = category median.
Star ratings
69 Google reviews we collected
5.0of 5
5 stars6899%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
95%praise
Praise9795%
Complaints55%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price120%
Reasonable480%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2928%
Would recommend2625%
Communication1313%
Speed & response1111%
Honesty & trust1111%
Quality & results1010%
Price & value22%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He always brings a friendly face and a conversational spirit to our sessions.”
“But if you're on a fitness journey and can afford the sessions, I highly recommend giving it a try.”
“I can't recommend them enough!”
“He explained exactly tight, what was weak, and how everything connected.”
“I immediately felt a HUGE DIFFERENCE just from our discovery session.”
“…d what we think we can do while there are other days when she has us slow down and focus more on mobility and stretching.…”
“He also helps me achieve a full range of motion on certain movements that I honestly don't think I could properly do on my own.”
“I’ve had a great experience training with Wilson at SoFit SoCal.”
“I decided to try them out and did a free consultation with the trainer Ethan.”
People customers mention
Wilson16 reviews
Tommy16 reviews
Tina8 reviews
Victor5 reviews
Arcadia4 reviews
Chris3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AAzim8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Life changing. Very grateful to have been able to be trained by Dru. He’s an incredible coach with a great personality and knows how to keep you feeling confident in yourself, while also giving you the keys you need to succeed in your fitness goals. My problems were less weight related and more with pain management…
WWillLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I've been working with Wilson for about a month now. Before training with him, I had already been working out on my own for about a month.
What I really enjoy about working with him is that he helps me focus on things I would normally overlook or never think to train. There are exercises that target and strengthen…
PPatrick3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I got into the best shape of my life working with Tommy. The thing I love about it, is that they teach you a lifestyle not just working out. It's addicting. In a good way!
SSerena1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
This is a very calm and organized studio. I booked with Wilson, who delve into both training and nutrition during the initial (free) consultation. He always brings a friendly face and a conversational spirit to our sessions. I enjoyed the informational bits he would throw in and appreciate how he tries to be flexible with the schedule whenever needed.
MMonica3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I was in Arcadia for work and wanted to work out at a gym while I was there and I found this gym online. I messaged them at nearly 8 o’clock at night and Wilson responded and set me up to work out the next day. I paid for the session online and signed the various liability forms within minutes of confirming our…
Reasonable priceService not listed
RRobert1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Punctuation, every minute counts, intensive; tailored to your physical status. You will see the improvement of your physical status with time. It is worthy.
Life changing. Very grateful to have been able to be trained by Dru. He’s an incredible coach with a great personality and knows how to keep you feeling confident in yourself, while also giving you the keys you need to succeed in your fitness goals. My problems were less weight related and more with pain management for lower back conditions, but Physical Therapy never worked for me. Turns out, proper physical training was what I needed— not so much daily stretching— to actually improve my condition. I haven’t had muscle spasms ever since I came here, and I have more of an understanding of my issues than ever before. Thank you Dru & the team!
U
Ulloa Fam3 reviewsiTotal number of Google reviews Ulloa has written across all businesses on Google Maps, not just this one.
I've been working with Wilson for about a month now. Before training with him, I had already been working out on my own for about a month.
What I really enjoy about working with him is that he helps me focus on things I would normally overlook or never think to train. There are exercises that target and strengthen muscle groups I didn't even realize I needed to work on. He also helps me achieve a full range of motion on certain movements that I honestly don't think I could properly do on my own.
I'm someone who is extremely frugal with my money, so I don't spend on things like this lightly. But if you're on a fitness journey and can afford the sessions, I highly recommend giving it a try.
Heck, at the very least, go in for the free intro session so you can see what you've been missing out on.
P
Patrick McDowell3 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
I got into the best shape of my life working with Tommy. The thing I love about it, is that they teach you a lifestyle not just working out. It's addicting. In a good way!
S
Serena1 reviewiTotal number of Google reviews Serena has written across all businesses on Google Maps, not just this one.
This is a very calm and organized studio. I booked with Wilson, who delve into both training and nutrition during the initial (free) consultation. He always brings a friendly face and a conversational spirit to our sessions. I enjoyed the informational bits he would throw in and appreciate how he tries to be flexible with the schedule whenever needed.
J
Jessie ZLocal Guide · 13 reviewsiTotal number of Google reviews Jessie has written across all businesses on Google Maps, not just this one.
I highly recommend Wilson for chronic back pain and body imbalances.
I’ve had back issues since high school that turned into years of poor posture especially once I started working and sitting even more. My entire right side was off, from my toe, knee, hip, back, even up into my shoulders. I just had no idea what the root cause was or how to fix it.
I’ve seen MANY physical therapists throughout the years, tried acupuncture, and gotten regular massages. Unfortunately none of them provided relief for more than a few days. I also worked with other trainers before, but they trained me in more generic ways and overlooked my imbalances. Sometimes it would make my pain got worse.
I moved to this area a few months ago and was referred to Wilson. I immediately felt a HUGE DIFFERENCE just from our discovery session. He picked up on issues in my movement just by watching me do a few exercises. He used the massage gun to loosen muscles I didn’t even know were contributing to my pain. He explained exactly tight, what was weak, and how everything connected. He told me I’d feel better within two months... but honestly, I started feeling better within just TWO WEEKS of seeing him twice a week.
This is genuinely the best money I’ve ever spent on my health. I'm definitely stronger, more balanced, and NOT IN CONSTANT PAIN!! I can go on longer hikes and spend more time walking my dog without stopping to massage my back... I can’t recommend Wilson enough, especially if you feel like nothing else has worked.
Price assessment: Great price
T
Tom Zhao1 reviewiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
I was in Arcadia for work and wanted to work out at a gym while I was there and I found this gym online. I messaged them at nearly 8 o’clock at night and Wilson responded and set me up to work out the next day. I paid for the session online and signed the various liability forms within minutes of confirming our workout for the next morning at 7 AM. When I got to the gym in the morning Wilson did a quick assessment, he pointed out some things I was unaware of that helped once we started the workout and designed the workout around his discoveries. It was excellent! I had that great soreness you crave after a good workout! I’m happy that I finally figured out a place to work out when I have to drive to the inland empire and work in the Pasadena/ Arcadia area.
Price assessment: Reasonable price
Services: Service not listed
R
Robert Tzeng1 reviewiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Punctuation, every minute counts, intensive; tailored to your physical status. You will see the improvement of your physical status with time. It is worthy.
Price assessment: Reasonable price
Services: Service not listed
N
Natalie Hour4 reviewsiTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
I've had the pleasure of working with Tina for the past 2 years, both in one-on-one training sessions and group classes. Tina is not only professional, knowledgeable and motivating, but also incredibly friendly and easy to connect with. I've truly enjoyed working out with her...We laugh, we talk, and over time we've built a genuine rapport that makes every session something | look forward to. It feels like I'm training with a friend who just happens to also be an amazing coach and really cares about your progress.
She also communicates well, takes the time to answer my questions, and is reliable with scheduling. She shows up consistently prepared and fully present for every session, which I really appreciate.
In our personal sessions, she took the time to understand my goals and helped me build strength, consistency, and healthier habits in a way that felt sustainable and encouraging. In group classes, she brings that same energy...warm, inclusive, and always making sure everyone feels seen and supported.
I also want to share appreciation for SoFit SoCal. It's a clean, welcoming space with a really positive atmosphere that makes it easy to show up and stay motivated.
I'm truly grateful for both Tina and SoFit SoCal for being such an important part of my life and health. I couldn't recommend them more highly.
