Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%30+2.1Momentum penalty47−5.3Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORESoCal Cleaner
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #230Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 367 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SoCal Cleaner is better than 89% of carpet cleaning.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SoCal Cleaner is better than 84% of carpet cleaning.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SoCal Cleaner is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SoCal Cleaner is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SoCal Cleaner is better than 47% of carpet cleaning.C
47
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SoCal Cleaner is better than 30% of carpet cleaning.D
30
Reviews for your job
Customers hired SoCal Cleaner for 6 kinds of job.
SoCal Cleaner for interior & exterior window cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$506
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 9 Google reviews tagged “Interior & exterior window cleaning”
Kai2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
SoCal cleaner did an outstanding job from start to finish the team was professional friendly and paid attention to every detail our home feels so refreshed and clean organized and smelling amazing.
Great priceInterior & exterior window cleaningOffice & workplace cleaning
BigApeSam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
SoCal Cleaner went above and beyond! They tackled everything—from the baseboards to our couch—and left the whole place spotless and smelling amazing. You can tell they really care about the details. They even gave us some great tips to keep things clean. We’re super impressed and will definitely be calling them…
Interior & exterior window cleaningOffice & workplace cleaningStandard cleaning
whoischill_.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
10/10
Great priceInterior & exterior window cleaningOffice & workplace cleaningDeep clean
AJ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great company! I was very pleased!
Great priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
SoCal cleaner is one of the best out there. If you need interior or exterior windows, need your office or workplace cleaned, upholstery cleaning, help cleaning after a move, a deep clean, or just standard cleaning, SoCal Cleaner is the way to go.
Great priceInterior & exterior window cleaningStandard cleaning
Ethan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great people and they are very friendly.
Interior & exterior window cleaning
Nadra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They where great and did a great job
Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Fabulous job in cleaning the house.
Office & workplace cleaningStandard cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Great priceInterior & exterior window cleaningOffice & workplace cleaningGeneral housekeeping
Price
$224-19% vs typical carpet cleaning
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 57%Reasonable 40%Overpriced 1%Not sure 1%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 55 | $146–$247 |
| Deep clean | 28 | $263–$471 |
| Office & workplace cleaning | 16 | $151–$261 |
| Moving-related cleaning | 15 | $232–$536 |
| General housekeeping | 9 | $139–$247 |
| Interior & exterior window cleaning | 9 | $183–$506 |
