Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
SoCal Cleaner logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%30+2.1Momentum penalty47−5.3Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

SoCal Cleaner

Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #230Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 367 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SoCal Cleaner is better than 89% of carpet cleaning.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SoCal Cleaner is better than 84% of carpet cleaning.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SoCal Cleaner is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SoCal Cleaner is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SoCal Cleaner is better than 47% of carpet cleaning.C
47
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SoCal Cleaner is better than 30% of carpet cleaning.D
30

Reviews for your job

Customers hired SoCal Cleaner for 6 kinds of job.

SoCal Cleaner for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$247
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 55 Google reviews tagged “Standard cleaning” · showing 20

LisaLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent cleaners. Thank you Alfredo and Veronica for the great job you did. I'm so appreciative of your hard work. I love my clean house now. Haha

Paid $200–250Great priceStandard cleaning
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They did an amazing job cleaning my apartment. The team they sent was very professional and thorough.

Great priceStandard cleaningMoving-related cleaning
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I'm very pleased with the cleaning. Teresa's team is amazing and I'll definitely have them come back.

Great priceStandard cleaning
Merri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our home needed a good cleaning since our regular house cleaner has been out for the past 2 months due to an injury. The team was efficient, and professional. We are happy with the service and the house is so happy!!

Paid $300–350Reasonable priceStandard cleaning
Connie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great cleaning job, don’t have to fuss about them, they know what they’re doing. I worked with another company before, and they kept switching my time around and raising the price. but this is an honest company that worked with my schedule and make it happen!

Great priceStandard cleaning
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

SoCal Cleaner provides great cleaning and top notch customer service. The crew are professional and always provide quality cleaning services. I highly recommend them.

Paid $100–150Reasonable priceStandard cleaningDeep clean
Aaron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Really appreciate the great service! Came back and did a fantastic job.

Standard cleaning
Mina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Francisco did a very good job at my house. He was very friendly and did a great job all around.

Paid $300–350Reasonable priceStandard cleaning
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They clean my house twice a week. They are very thorough and you can also make requests if there are certain extra things you’d like them to do or focus on. They have a team of three that comes out and they all just divide and conquer. They are very friendly and professional. They treat my animals well as well and…

Paid $150–200Great priceStandard cleaning
Williej5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The team really does a super job! I've had this company for about 3 years now, their work is exceptional and the team members have a great attitude! I recommend them to anyone who needs a well cleaned property!

Standard cleaningDeep clean
Nirmala6 months ago★★

I tried several times to make it work but the cleaning is not very good or consistent. If you wipe the floor with a paper towel after they leave, you will know what I mean. And some issues are visual. Also, if anything looks kinda clean, they won't clean it.

Paid $100–150Reasonable priceStandard cleaning
Diane12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jake did a fantastic job cleaning my rug and carpet. I was so surprised and thrilled he got all of the stains out! I will use this company again and ask specifically for Jake. He went above and beyond. Thank u!!!!

Paid $300–350Great priceStandard cleaning
Becket10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alfredo’s team was EXCELLENT!!! I’d use his team again

Paid $150–200Reasonable priceStandard cleaning
Alexa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing experience with this business ! Easy to book and clean my home within 2 hours! I definitely recommend and will be using their services in the future.

Standard cleaning
Lorena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Los jóvenes son muy buenos para limpiar me limpiaron mi casa y me dejaron super limpio excelente trabajo

Paid $100–150Great priceStandard cleaning
Natalie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

What a great service! I was truly satisfied with the quality of the cleaning I received. Would definitely hire again and I can’t stress enough how much I recommend their service!

Reasonable priceStandard cleaning
Demeyon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Left my house looking brand new. Very professional and kind with great communication with any specific needs or concerns, I would highly recommend to anyone looking for a great house cleaning.

Paid $100–150Great priceStandard cleaning
Joaquin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Left my house spotless. One of the best cleaning iv ever got also very kind and good communication

Paid $100–150Great priceStandard cleaning
Priya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service and always arrive on time.

Paid $150–200Reasonable priceStandard cleaning
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

La atención de Jennifer fue muy agradable y eficiente.

Great priceStandard cleaning

Show more standard cleaning reviews (35 more) →

Price

$224-19% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 40%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning55$146–$247
Deep clean28$263–$471
Office & workplace cleaning16$151–$261
Moving-related cleaning15$232–$536
General housekeeping9$139–$247
Interior & exterior window cleaning9$183–$506

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