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Soft Wash Roof Cleaning

Pressure washing service · Tacoma, WA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%60+4.2Momentum penalty36−6.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#83 of 85 roof cleaningPosition by Experts Score among all companies we track in this category. · better than 2%
5.0 ★★★★★ 214 Google reviews · 24 photos
97%five-star reviews
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
8%reviews answered by the owner
Sep 2026latest review

Soft Wash Roof Cleaning at a glance

Google reviewers rate Soft Wash Roof Cleaning five stars based on 214 reviews, highlighting effective cleaning of roofs, gutters, and holiday lights. Customers frequently note punctual arrivals, clear communication, and thorough cleanup of debris after service. The company also offers window cleaning and gutter maintenance, with many clients returning for seasonal work. One minor complaint mentions missed footprints on a porch, though overall feedback emphasizes professional conduct and satisfactory results.

  • Google rating: 5.0 out of 5 from 214 reviews (97% five-star).
  • Reviews on this page: 214 Google reviews (160 with written comments, 9 with photos).
  • Owner responses: the business replied to 8% of reviews.
  • Most recent review: September 16, 2026.
  • Service: Roof Cleaning Company serving Tacoma, Washington.

Data from Google, last updated November 10, 2026.

Score profile vs other roof cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

Satisfaction90Reliability84Craft & service100Value100Momentum36Replies to reviews60Satisfaction: 90 (median 97)Reliability: 84 (median 97)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 36 (median 100)Replies to reviews: 60 (median 99)
Soft Wash Roof CleaningRoof Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Soft Wash Roof Cleaning: 90/100 on this factor. Category median: 97.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Soft Wash Roof Cleaning: 84/100 on this factor. Category median: 97.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Soft Wash Roof Cleaning: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Soft Wash Roof Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Soft Wash Roof Cleaning: 36/100 on this factor. Category median: 100.D
36
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Soft Wash Roof Cleaning: 60/100 on this factor. Category median: 99.B
60

Bar = this company · dark tick = category median.

Star ratings

214 Google reviews we collected

  • 5 stars20897%
  • 4 stars52%
  • 3 stars00%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 160 written reviews

  • Praise34499%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price267%
  • Reasonable133%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results8023%
  • Staff & attitude7923%
  • Speed & response7421%
  • Would recommend5014%
  • Communication329%
  • Price & value278%
  • Honesty & trust41%

What customers talk about

We read 160 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Their professionalism was top notch and their employees were so nice and courteous.”
  • “The team was fast, professional, and knew exactly how to remove all the mold, moss, and stains.”
  • “Josue and Axel arrived on time and did a Fantastic job on our roof!”
  • “All in all, would highly recommend anyone to use Softwash’s services — our roof looks fantastic!”
  • “Very good communication and good results, my roof looks like new.”
  • “This is the first time we've done Christmas lights professionally and it was worth it.”
  • “I appreciated their honesty and explanation of the actual problem I was having.”

People customers mention

  • Solutions 23 reviews
  • Bogdan 17 reviews
  • Exterior 3 reviews
  • Lights 3 reviews
  • Vovk 3 reviews
  • Diamond 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Soft Wash Roof Cleaning for 7 kinds of job. Pick one to see what they paid and said.

Recent reviews

Tracy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This was the first time I have used Soft Wash Roof Cleaning and from now on this is who I will always use. Their professionalism was top notch and their employees were so nice and courteous. They cleaned two roofs for me and did an excellent job.

Soft wash cleaningGutter cleaningRoof cleaning
Cathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have an asphalt roof, so we wanted a soft wash done. So, we chose Soft Wash Roof Cleaning. Gave them a call, and spoke with Bogdan. He explained their process and what to expect. The roof cleaning was done this morning. Josue and Axel arrived on time and did a Fantastic job on our roof! They also cleaned up…

Great priceSoft wash cleaningGutter cleaningRoof cleaning
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Soft Wash Roof Cleaning did a wonderful job with cleaning our roof and gutters today. We were also impressed with how well they cleaned up all of the debris after they finished the job. Highly recommended. We will use them again in the future.

Reasonable priceGutter cleaningRoof cleaning
MotivationLocal Guide · 385 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely blown away by the soft wash roof cleaning service! My roof , siding and deck looks brand new without any damage or harsh pressure. The team was fast, professional, and knew exactly how to remove all the mold, moss, and stains. If you’re searching for safe roof cleaning, low-pressure roof wash, or the best…

Customer photo from Motivation's review
Great priceInterior & exterior window cleaningGlass & mirror cleaningPower/pressure washing
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good communication and good results, my roof looks like new. I highly recommend.

SydneyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If I could give these guys 10 stars I would. They just left and holy cow did they not only do an amazing job but who they sent out were the 2 sweetest guys ever! Next time they’re going to be my first call! My mom is elderly and I have a 8 month old so we’ve had ZERO time to get up there and clean off all the crud…

Photos

Customer reviews

5.0 ★★★★★ 214 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Pup Playz1 reviewTotal number of Google reviews Pup has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing job, cleaned very well

Response from the owner · a month ago

Thank you very much for your review. We appreciate your business!

Squawky Bird12 reviewsTotal number of Google reviews Squawky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A great job !

Response from the owner · a month ago

Thank you very much for your review! Your trust means a lot to us. We appreciate your business!

Tracy O'Donnell13 reviewsTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was the first time I have used Soft Wash Roof Cleaning and from now on this is who I will always use. Their professionalism was top notch and their employees were so nice and courteous. They cleaned two roofs for me and did an excellent job.

  • Services: Soft wash cleaning, Gutter cleaning, Roof cleaning
Response from the owner · 8 months ago

Thank you so much for giving us the opportunity to serve you! We’re thrilled to hear that your first experience with Soft Wash Roof Cleaning was such a positive one. Our team takes great pride in being professional, courteous, and thorough, so it means a lot to know their work stood out. We truly appreciate your trust in us and are grateful for the chance to clean both of your roofs. We look forward to being your go‑to team for future cleanings!

Cathy Carter6 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have an asphalt roof, so we wanted a soft wash done. So, we chose Soft Wash Roof Cleaning. Gave them a call, and spoke with Bogdan. He explained their process and what to expect. The roof cleaning was done this morning. Josue and Axel arrived on time and did a Fantastic job on our roof! They also cleaned up the moss debri on our deck that was left from the roof cleaning.

  • Price assessment: Great price
  • Services: Soft wash cleaning, Gutter cleaning, Roof cleaning
Response from the owner · a year ago

Thank you very much Cathy for the feedback! It was a pleasure provide the roof cleaning service for you. Thank you for your business.

Robert L.6 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Soft Wash Roof Cleaning did a wonderful job with cleaning our roof and gutters today. We were also impressed with how well they cleaned up all of the debris after they finished the job. Highly recommended. We will use them again in the future.

  • Price assessment: Reasonable price
  • Services: Gutter cleaning, Roof cleaning
Motivation DealsLocal Guide · 385 reviewsTotal number of Google reviews Motivation has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely blown away by the soft wash roof cleaning service! My roof , siding and deck looks brand new without any damage or harsh pressure. The team was fast, professional, and knew exactly how to remove all the mold, moss, and stains. If you’re searching for safe roof cleaning, low-pressure roof wash, or the best soft wash near me, this is it. Highly recommend!

  • Price assessment: Great price
  • Services: Interior & exterior window cleaning, Glass & mirror cleaning, Power/pressure washing
Response from the owner · a year ago

Thank you so much for your fantastic review! We’re thrilled to hear you were blown away by our soft wash roof cleaning service and that your roof, siding, and deck look brand new again! Our team takes great pride in delivering safe, effective cleaning without harsh pressure, so it’s wonderful to know we met your expectations. Your recommendation means the world to us—we truly appreciate you taking the time to share your experience. If you ever need another cleaning or have friends or family looking for the *"best soft wash near me,"* we’d be honored to help again! Thanks again for trusting us with your home.

Daniel Torres3 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good communication and good results, my roof looks like new. I highly recommend.

Response from the owner · a year ago

Thank you very much for your review and business!

Sydney EsenwineLocal Guide · 26 reviewsTotal number of Google reviews Sydney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If I could give these guys 10 stars I would. They just left and holy cow did they not only do an amazing job but who they sent out were the 2 sweetest guys ever! Next time they’re going to be my first call! My mom is elderly and I have a 8 month old so we’ve had ZERO time to get up there and clean off all the crud for her. They were so sweet with her and just overall amazing guys. I will 100% be booking them again for her! Great job guys! And hopefully we get you next time! (:

Response from the owner · a year ago

Thank You So Much for Your Kind Words! We’re absolutely thrilled to hear about your positive experience! It means the world to us that we could help make things easier for you and your family—especially knowing how busy life can be with little ones and caring for an elderly parent. Our team takes great pride in not just the quality of our work but also in treating every customer like family, so hearing how sweet and helpful they were truly warms our hearts. Your trust and support mean everything to us, and we’d be honored to be your first call next time! We’ll definitely pass along your glowing feedback to the team—it’ll make their day. Thanks again for choosing us, and we can’t wait to see you next time. Wishing you all the best! Warmly, Soft Wash Roof Cleaning

Cayden Dedera4 reviewsTotal number of Google reviews Cayden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service from beginning to end. Bogdan was awesome to work with and knowledgeable about what cleaning treatment our tile roof would require. He got us on the schedule quickly and was responsive and professional. Daniel did a great job during the service. He cleaned up well afterwards, even washed our bay window. All in all, would highly recommend anyone to use Softwash’s services — our roof looks fantastic! Thank you guys! Jeremiah & Cayden

Response from the owner · a year ago

Thank you very much Jeremiah your business and trust to get your valuable tile roof cleaned.

Melisa Hodder4 reviewsTotal number of Google reviews Melisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My roof is so much better. I cannot convey how happy I am with the service, the results and the guys that came out to clean my roof.

Response from the owner · a year ago

Thank you Melisa for your review. The results of your cedar shake roof cleaning were phenomenal!

Soft Wash Roof Cleaning on Google Maps →

Business details