Experts Reviews · Company report
Soft Wash Roof Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%60+4.2Momentum penalty36−6.4Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Soft Wash Roof Cleaning

Tacoma, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #83Position by Experts Score among all companies we track in this category. of 85 roof cleaning · 5.0★ from 214 Google reviews

Report card

Percentile vs other roof cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Soft Wash Roof Cleaning is better than 90% of roof cleaning.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Soft Wash Roof Cleaning is better than 84% of roof cleaning.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Soft Wash Roof Cleaning is better than 100% of roof cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Soft Wash Roof Cleaning is better than 100% of roof cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Soft Wash Roof Cleaning is better than 36% of roof cleaning.D
36
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Soft Wash Roof Cleaning is better than 60% of roof cleaning.B
60

Reviews for your job

Customers hired Soft Wash Roof Cleaning for 7 kinds of job.

Soft Wash Roof Cleaning for interior & exterior window cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 28

All 28 Google reviews tagged “Interior & exterior window cleaning” · showing 20

MotivationLocal Guide · 385 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely blown away by the soft wash roof cleaning service! My roof , siding and deck looks brand new without any damage or harsh pressure. The team was fast, professional, and knew exactly how to remove all the mold, moss, and stains. If you’re searching for safe roof cleaning, low-pressure roof wash, or the best…

Customer photo from Motivation's review
Great priceInterior & exterior window cleaningGlass & mirror cleaningPower/pressure washing
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Really good job, overall. Cleaned more than I thought they would do. Unfortunately, they price gouged me. I am confident they took advantage of my kind spirit, and way overcharged for the 45 to 55 minute service. I would not revisit this company.

Glass & mirror cleaningPower/pressure washingRooftop/skylight cleaning
Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Used BLK Diamond multiple times over the last 2 years to clean gutters and once to clean windows. Bogdan and his team are friendly, clean and thorough with their work. Highly recommend BLK Diamond.

Interior & exterior window cleaning+ Responsiveness+ Quality+ Professionalism
Kristin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did an excellent job on my gutters and windows. They were available to work much sooner than the company I’ve worked with in the past. Scheduling was quick and easy. They were pricier than what I’ve used in the past, but overall did a better job.

Interior & exterior window cleaning+ Quality
TomiLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent communication and good people. My windows are super sparkly now. Thank you

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

The work was well done. The reasons the review is less than 5 are that on arrival the cleaner called a cellphone and interrupted me in a class when I had given another number to use, and that they've bugged me repeatedly by text and email to leave this review.

Interior & exterior window cleaning+ Quality
Roxanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did a wonderful job! Very courteous, professional, and our windows look great! I will have them back out this Fall. Simply great!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Nina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We’ve used BLK Diamond for 3 years in a row now to clean our solar panels. Bogden is responsive, professional, friendly, and does a great job. Thanks, Bogden!

Rooftop/skylight cleaningInterior & exterior window cleaning
Hyeyoung9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They're responsible and really helpful. They did their job done really well. Definitely I want to hire them again!!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our windows have never been so clean. Bogdan was friendly and responsive to our schedule.

Interior & exterior window cleaning
e3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you Bogdan & crew. Communication was prompt as was the emailed estimate. Orest and Max came out to clean exterior windows, screens and one challenging interior set of window panes. They were polite, respectful and very thorough. The BLK Diamond Exterior Solutions team was a pleasure to work with. Great job!

Interior & exterior window cleaning
margery1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bogdan and his crew are amazing. Professional and reasonably priced. Bogdan is busy so book him in advance if you know you want certain things done on a regular basis. I want my windows washed twice a year along with my gutters cleaned. Bogdan is a man of his word

Glass & mirror cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
EvelynLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great communication and they were real quick to get the job done. My Windows look amazing now!

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Barbara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

BLK Diamond did a fantastic job on my windows. I can actually see the view now! They were friendly and detailed as well as taking great pride in their work. I highly recommend BLK Diamond to anyone who needs exterior work done on their home!

Interior & exterior window cleaning+ Responsiveness+ Quality+ Professionalism
Omni6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service! We were really happy with the results - crystal clear windows. Looking forward to working with you again!

Interior & exterior window cleaning
MonicaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We've had Bogdan out several times now for multiple services. He always does a great job and would recommend any of the services he performs!

Glass & mirror cleaningInterior & exterior window cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Darlene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This business did a wonderful job washing my windows. They were prompt and texted me before they arrived to let me know they were on the way. Would definitely use them again and would recommend them to my friends and neighbors.

Interior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Dora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They were on time & professional. Very nice

Power/pressure washingInterior & exterior window cleaning+ Punctuality+ Professionalism
Brittany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I love BLK Diamond Exterior solutions! They are super friendly and they get my windows so clean!

Glass & mirror cleaningInterior & exterior window cleaning+ Quality
BlairLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

BLK Diamond Exterior Solutions did a fantastic job cleaning our gutters, windows, and glass patio railings. We have an awkward home on a hill, with the rear more than three stories off the ground, and they cleaned it all without issue. Highly recommended.

Glass & mirror cleaningInterior & exterior window cleaning

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

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