Kayla Maag4 reviewsTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat people to call
Solar Authority
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%93+28.6Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 80 solar servicesPosition by Experts Score among all companies we track in this category. · better than 82%
5.0 ★★★★★ 79 Google reviews · 21 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
10%reviews answered by the owner
Sep 2026latest review
Solar Authority at a glance
Google reviewers rate Solar Authority five stars from 79 reviews, noting the owner replied to 10 percent of them. Customers describe punctual arrivals, clear communication, and competitive pricing for services including panel installation, removal, and pool heating repairs. Recurring themes highlight professional coordination with roofing contractors and responsive customer support. No common criticisms appear in the provided excerpts, as all reviews are positive.
- Google rating: 5.0 out of 5 from 79 reviews (100% five-star).
- Reviews on this page: 79 Google reviews (78 with written comments, 1 with photos).
- Owner responses: the business replied to 10% of reviews.
- Most recent review: September 18, 2026.
- Service: Solar Service serving Melbourne, Florida.
Data from Google, last updated October 27, 2026.
Score profile vs other solar services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Solar Authority: 99/100 on this factor. Category median: 93.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Solar Authority: 93/100 on this factor. Category median: 91.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Solar Authority: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
79 Google reviews we collected
- 5 stars79100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 78 written reviews
- Praise173100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Would recommend4124%
- Staff & attitude3520%
- Speed & response3520%
- Quality & results2615%
- Price & value1710%
- Honesty & trust106%
- Communication95%
What customers talk about
We read 78 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would recommend this company to anyone looking for work with solar panels.”
“Solar panels were replaced on our roof professionally and I would highly recommend this company to anyone looking for a good reputable company.”
“The staff quickly scheduled me service and Dave is a great technician.”
“Their attention to detail and pride in their workmanship were evident in every stage of the job.”
“Thank you Solar Authority for making it easy and affordable to convert my home to solar power.”
“…, and I would confidently recommend their services to others seeking reliable and high quality solar work.…”
“t was on schedule for both the removal and reinstallation phases, and communication was clear and effective between the roofing company, the team, and…”
People customers mention
- Alisha 6 reviews
- David 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Bob9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I was very happy with the service received from Solar Authority. They showed on the day and time the job being done. Workmanship was done properly the first time. I would recommend this company to anyone looking for work with solar panels.
J.W.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Solar panels were replaced on our roof professionally and I would highly recommend this company to anyone looking for a good reputable company.
Ananda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Amazing customer service ⭐⭐⭐⭐⭐ 5 star, from the moment I called with my issue they responded! A service advisor called me back and helped me get the system turned off to a stable position. The staff quickly scheduled me service and Dave is a great technician. When he arrived he accessed everything quickly and…
Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Beware of scams. Call Solar Authority, Alisha is a true professional and is local.
JonLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Superb! Alisha designed a new solar panel array to replace the old system damaged in a hail storm. She then coordinated her team's removal of the old system, the activities of the roofing company to replace the damaged roof, the soffit/fascia crew, the gutter replacement crew and then she and her team returned to…
NickLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I have nothing to say but good things about solar authority. Within 3 days of me contacting them they were quick and courteous and able to fix the leak in my pool solar heating a month before any other company in the area could even come out and give me an estimate. Will definitely be looking to do future business with them.
Photos
Customer reviews
5.0 ★★★★★ 79 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Bob Mula9 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was very happy with the service received from Solar Authority. They showed on the day and time the job being done. Workmanship was done properly the first time. I would recommend this company to anyone looking for work with solar panels.
J.W. Dunn FOP Lodge 371 reviewTotal number of Google reviews J.W. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSolar panels were replaced on our roof professionally and I would highly recommend this company to anyone looking for a good reputable company.
Justin Cox1 reviewTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat people to work with
EagleLocal Guide · 90 reviewsTotal number of Google reviews Eagle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAs part of a recent roofing project, Solar Authority managed the removal and reinstallation of my solar panels with outstanding professionalism and care. The entire process was executed to a very high standard, reflecting both technical expertise and a strong commitment to quality. The crew—GP, Asher, David, and Alisha—demonstrated excellent teamwork throughout the project, maintaining a consistent focus on safety and showing great respect for my property. Their attention to detail and pride in their workmanship were evident in every stage of the job. The project was on schedule for both the removal and reinstallation phases, and communication was clear and effective between the roofing company, the team, and myself. This level of coordination contributed to a smooth and stress free experience. I am extremely satisfied with the results and appreciate the dedication and effort shown by everyone involved. Solar Authority delivered a finished product that exceeded my expectations, and I would confidently recommend their services to others seeking reliable and high quality solar work.
upallnightfishingLocal Guide · 25 reviewsTotal number of Google reviews upallnightfishing has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHappy with my experience!
Ananda Richter1 reviewTotal number of Google reviews Ananda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing customer service ⭐⭐⭐⭐⭐ 5 star, from the moment I called with my issue they responded! A service advisor called me back and helped me get the system turned off to a stable position. The staff quickly scheduled me service and Dave is a great technician. When he arrived he accessed everything quickly and summarized it all in a way I could understand. They dont cut corners and push you into unnecessary expenses. Highly recommend.
Anthony Thomas1 reviewTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBeware of scams. Call Solar Authority, Alisha is a true professional and is local.
Jon SLocal Guide · 22 reviewsTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuperb! Alisha designed a new solar panel array to replace the old system damaged in a hail storm. She then coordinated her team's removal of the old system, the activities of the roofing company to replace the damaged roof, the soffit/fascia crew, the gutter replacement crew and then she and her team returned to install the new panels. Thanks to her careful coordination, the whole job was done in just a few weeks and with little effort on our part. Now I get to enjoy this beautiful spring day and watch the app that shows us how much energy is being harvested, being used by us, and how much surplus is being sent to FPL. That surplus probably won't exist during the hottest summer months, but the overall savings are great Wonderful company and great work. 10 stars!
Nick PhilpittLocal Guide · 14 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have nothing to say but good things about solar authority. Within 3 days of me contacting them they were quick and courteous and able to fix the leak in my pool solar heating a month before any other company in the area could even come out and give me an estimate. Will definitely be looking to do future business with them.
Business details
- Address: 340 Stan Dr #101, Melbourne, FL 32904
- Phone: (321) 749-4419
- Website: solarauthoritypro.com
- Service area: Melbourne, FL