Solari logo

Solari

Hair salon · Portsmouth, NH · reviewed since 2012

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty92−0.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#68 of 91 makeup artistsPosition by Experts Score among all companies we track in this category. · better than 26%
4.9 ★★★★★ 316 Google reviews · 23 photos
94%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
30%reviews answered by the owner
$115typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Solari at a glance

Customers frequently praise the salon's friendly staff, clean environment, and skilled services including cuts, color, and facials. Recurring themes highlight attentive communication, punctuality, and accommodating last-minute requests. However, some reviews cite issues with appointment mix-ups, inconsistent color blending, and lack of clarity regarding à la carte pricing for blowouts.

  • Google rating: 4.9 out of 5 from 316 reviews (94% five-star).
  • Reviews on this page: 316 Google reviews (206 with written comments, 7 with photos).
  • Owner responses: the business replied to 30% of reviews.
  • Most recent review: August 10, 2026.
  • Service: Makeup Artist serving Portsmouth, New Hampshire.

Data from Google, last updated October 26, 2026.

Score profile vs other makeup artists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction88Reliability78Craft & service92Value100Momentum100Replies to reviews48Satisfaction: 88 (median 96)Reliability: 78 (median 94)Craft & service: 92 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 48 (median 48)
SolariMakeup Artists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Solari: 88/100 on this factor. Category median: 96.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Solari: 78/100 on this factor. Category median: 94.B
78
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Solari: 92/100 on this factor. Category median: 99.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Solari: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Solari: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Solari: 48/100 on this factor. Category median: 48.C
48

Bar = this company · dark tick = category median.

Star ratings

316 Google reviews we collected

  • 5 stars29794%
  • 4 stars52%
  • 3 stars72%
  • 2 stars31%
  • 1 star41%

Praise vs complaints

Phrases our text analysis found in 206 written reviews

  • Praise17496%
  • Complaints74%

Price

What customers reported paying

$115+30% vs typical makeup artists

Middle half of what 9 customers paid ($93–$323) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8145%
  • Quality & results3419%
  • Would recommend3117%
  • Communication158%
  • Speed & response95%
  • Honesty & trust84%
  • Price & value32%

What customers talk about

We read 206 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Welcoming, friendly, clean, organized with talented stylist.”
    “Unprofessional and in poor taste.”
  • “I had a great experience at Solari; I had a color and blowout with Jillian and she did such a fantastic job.”
    “I am highly dissatisfied and will not be going back to the terrible salon, If you do go do not get the stylist with the multicolored hair.”
  • “I’m so happy with the results and highly recommend Emma’s esthetician services!”
  • “I showed up without an appointment and explained my dilemma.”
  • “The appointment was on time, she was pleasant and not over bearing in chat.”
  • “I will always be grateful for their willingness to help me out of a jam and their genuine kindness.”
  • “The prices are very reasonable and in fact, I've already made another manicure appointment and cannot wait.”

People customers mention

  • Salon 14 reviews
  • Aveda 13 reviews
  • Molly 12 reviews
  • Jillian 7 reviews
  • Beth 7 reviews
  • Lynn 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Solari for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

JaclynLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Welcoming, friendly, clean, organized with talented stylist. I can't recommend this salon enough. Beth is amazing and talented with hair. Everyone there is very helpful and go out of their way to make you feel welcomed.

Paid $200+BlowoutsHaircutHairstyling
christine15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently had my eyelashes lifted and tinted by Emma Davis and she was fantastic! My eyes really look more open and defined. I’m so happy with the results and highly recommend Emma’s esthetician services!

Customer photo from christine's review
Paid $100–120Service not listed
BrianLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

After a couple of failed attempts elsewhere, I finally found the right place at Solari Hair Salon in Portsmouth. Avy (pronounced Avee) took the time to really listen and understand what I was going for—and absolutely nailed the men’s hair color I had been trying to get right for a while. Thank you, Avy, for your…

Paid $80–100HaircutHair coloring
DebLocal Guide · 183 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Welcoming salon with a spectacular stylist in Molly. She gives me a great cut that I can wear naturally wavy or blown out. She listens to my concerns and on my latest appointment gave me the most natural looking highlights I have ever had.

Paid $200+BlowoutsHaircutHair highlighting
Celie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My haircut from Jillian was the best cut of my life! She is very skilled and was delightful to spend the hour with. Big thanks, Jillian!

Paid $80–100HairstylingBlowouts
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

If you want your hair done get it by Molly, she is amazing! If I could give 6 stars for her I would.

Paid $200+Hair coloring

Jobs customers hired them for

JobReviewsCategory typical
Haircut78$32–$58
Hairstyling43$41–$68
Hair coloring41$111–$214
Hair highlighting22$185–$371
Pedicure17—
Manicure14$66–$96
Blowouts9$38–$84
Skin treatments9—

Compare with

Photos

Customer reviews

4.9 ★★★★★ 316 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
JessLocal Guide · 30 reviewsTotal number of Google reviews Jess has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience at Solari; I had a color and blowout with Jillian and she did such a fantastic job. I loved how my hair turned out. Recommend!

  • Services: Blowouts, Hair coloring
Jaclyn OrlandoLocal Guide · 68 reviewsTotal number of Google reviews Jaclyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Welcoming, friendly, clean, organized with talented stylist. I can't recommend this salon enough. Beth is amazing and talented with hair. Everyone there is very helpful and go out of their way to make you feel welcomed.

  • Price: $200+
  • Services: Blowouts, Haircut, Hairstyling, Hair highlighting, Hair coloring
Response from the owner · 5 months ago

Thank you Jaclyn for sharing this review and your recent experience with Beth at Solari. We look forward to welcoming you back in for your next visit soon, Lynn

christine soutter15 reviewsTotal number of Google reviews christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recently had my eyelashes lifted and tinted by Emma Davis and she was fantastic! My eyes really look more open and defined. I’m so happy with the results and highly recommend Emma’s esthetician services!

  • Price: $100–120
  • Services: Service not listed
Response from the owner · 5 months ago

Your eyes look amazing and thank you for taking the time to share this with us. We can't wait to see you soon, Lynn

Karin ALocal Guide · 106 reviewsTotal number of Google reviews Karin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love Molly!!!!! 💗 Every single time I visit Solari, I leave feeling happy! The staff there are all friendly. We have great conversations. It's a small, intimate setting downstairs and very upscale as well.

  • Positive: Cleanliness, Professionalism
Response from the owner · 5 months ago

Thank you Karin. We love this and our little oasis that we have created and those in which we are fortunate enough to spend it with. We look forward to seeing you soon, Lynn

Denise Holland2 reviewsTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My experience at this salon was amazing. I was in Portsmouth for my son's wedding and was cancelled by another stylist at the last minute. I showed up without an appointment and explained my dilemma. The gals at the salon went out of their way to help me with a trim, blowout, pin back, and makeup. They turned a tired and travelled person into a beautiful groom's mom with only about an hour to spare before the wedding. They were understanding, compassionate, and did a wonderful job. I will always be grateful for their willingness to help me out of a jam and their genuine kindness. You all are the best!

  • Services: Updos, Blowouts, Haircut
Brian PalmerLocal Guide · 27 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After a couple of failed attempts elsewhere, I finally found the right place at Solari Hair Salon in Portsmouth. Avy (pronounced Avee) took the time to really listen and understand what I was going for—and absolutely nailed the men’s hair color I had been trying to get right for a while. Thank you, Avy, for your patience and precision! Also, a big shoutout to the friendly and professional team at Solari for creating such a welcoming environment. Highly recommend!

  • Price: $80–100
  • Services: Haircut, Hair coloring
Deb SchroederLocal Guide · 183 reviewsTotal number of Google reviews Deb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Welcoming salon with a spectacular stylist in Molly. She gives me a great cut that I can wear naturally wavy or blown out. She listens to my concerns and on my latest appointment gave me the most natural looking highlights I have ever had.

  • Price: $200+
  • Services: Blowouts, Haircut, Hair highlighting
Renee BitinasLocal Guide · 29 reviewsTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is my new favorite salon. I love my stylist, Beth, and all the staff are so kind and positive. They take real pride in their craft and have made me love my hair again, making it feel fresh and healthy. Thank you!

Patricia Blake7 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I forgot to give my $20 gift certificate to the hair stylist which I downloaded from your website. Both technicians in hair and pedicure were good. The only thing I did not appreciate, at the end of the day the technicians were spraying air fresheners while I was still in the office which affected my allergies, made me have difficulty breathing.

Response from the owner · Edited 5 years ago

Patricia, We are more than happy to apply the $20 voucher towards your next visit to Solari, or apply a refund if you prefer, just let us know what works best for you? The health and safety of our clients and staff is our highest priority - that does include cleaning, disinfecting and the use of Lysol each and every time a guest arrives and leaves. If you would like to speak further, I would be happy to discuss any concerns you may have at any time. Lynn Watters (603) 430-0030

Alexis Hinchey DavisLocal Guide · 18 reviewsTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We made a last minute appointment for a group of 5 and could not have had a better experience. The host and nail techs were all fabulous and super accommodating. They use quality products and provided drinks while we waited. Highly recommend!!!

  • Services: Service not listed

Solari on Google Maps →

Business details