Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR
Real estate agency · Lansing, MI · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%80+28Reliability 15%74+11.1Craft & service 20%38+7.6Value 10%71+7.1Momentum 8%60+4.8Track record 7%26+1.8Accountability 5%45+2.3Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 41 property management companiesiPosition by Experts Score among all companies we track in this category. · better than 58%
5.0★★★★★37 Google reviews · 9 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of reviews from the last 24 months that gave 1 or 2 stars.
Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR at a glance
Google reviewers rate Sold in Style five stars based on thirty-seven reviews, highlighting consistent responsiveness, market knowledge, and clear communication during home buying and selling. Clients frequently describe the team as patient and organized, noting that agents explain complex processes step-by-step to support first-time buyers and sellers. The service includes strategic pricing, property marketing, and coordination with lenders and inspectors, creating a seamless transaction experience without any recurring criticisms noted in the provided excerpts.
Google rating: 5.0 out of 5 from 37 reviews (100% five-star).
Reviews on this page: 37 Google reviews (33 with written comments, 2 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: July 29, 2026.
Service: Property Management Company serving Lansing, Michigan.
Data from Google, last updated October 25, 2026.
Score profile vs other property management companies
Percentile per factor (100 = best)iPercentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
This companyProperty Management Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 80% of property management companies. Category median: 75.A
80
ReliabilityiReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 74% of property management companies. Category median: 68.B
74
Craft & serviceiCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 38% of property management companies. Category median: 17.D
38
ValueiValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 71% of property management companies. Category median: 55.B
71
MomentumiMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 60% of property management companies. Category median: 55.B
60
Track recordiTrack record · 7% of the scoreReview volume and years with reviews.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 26% of property management companies. Category median: 50.D
26
AccountabilityiAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 45% of property management companies. Category median: 45.C
45
Bar = this company · dark tick = category median.
Star ratings
37 Google reviews we collected
5.0of 5
5 stars37100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 33 written reviews
99%praise
Praise7199%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2636%
Would recommend1926%
Speed & response913%
Honesty & trust68%
Quality & results57%
Price & value46%
Communication34%
What customers talk about
We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She was organized, knowledgeable, and always responsive whenever we had questions.”
“I would absolutely recommend her if you're looking for a great realtor!”
“They were always able to coordinate a schedule to show homes, even on short notice, and were extremely responsive.”
“This young lady has exceptional market knowledge, strong negotiation skills and displayed genuine care and support throughout the process.”
“We thoroughly enjoyed working with Alicia throughout our home-buying process.”
“…ke access so not a typical sale) so that we got the best price and a reasonably fast sale (only 13 days to a contract!…”
“Not only did they help us find our dream home, but they walked us through the entire process.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Asia9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We thoroughly enjoyed working with Alicia throughout our home-buying process. She was organized, knowledgeable, and always responsive whenever we had questions. She helped make what can be a stressful experience feel much smoother, and we always felt informed and supported along the way. We would definitely work…
AndreLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Alicia was very receptive to our requests and incredibly supportive through our our home buying process
Delaurence4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
We couldn’t have asked for a better realtor to sell our property. Alicia’s market knowledge and strategic pricing approach positioned our home perfectly, resulting in strong interest and a successful sale.
She handled every detail from marketing to negotiations with professionalism and confidence. We always felt…
RioBeYoSelf2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Alicia was great to work with! Very patient with my fiancé and I buying our first home. Made the process smooth, very helpful and informative as well. Thank you again!
Hope7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
As a co-broker on a transaction, Alicia was the utmost professional. She worked tirelessly for her sellers and represented them well. It was a pleasure working with her and I would gladly do so again.
JimLocal Guide · 268 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Alicia was extremely accommodating and enthusiastic. She really helped us narrow down what we were looking for because we came in with a wide range of house types and locales. I would absolutely refer her to any of my friends and colleagues who are looking for a new home in Michigan.
We thoroughly enjoyed working with Alicia throughout our home-buying process. She was organized, knowledgeable, and always responsive whenever we had questions. She helped make what can be a stressful experience feel much smoother, and we always felt informed and supported along the way. We would definitely work with her again if another opportunity comes up.
Andre FisherLocal Guide · 27 reviewsiTotal number of Google reviews Andre has written across all businesses on Google Maps, not just this one.
We couldn’t have asked for a better realtor to sell our property. Alicia’s market knowledge and strategic pricing approach positioned our home perfectly, resulting in strong interest and a successful sale.
She handled every detail from marketing to negotiations with professionalism and confidence. We always felt informed and supported, and her responsiveness gave us complete peace of mind throughout the process.
If you want a realtor who knows how to market a property effectively and negotiate strong results, she is the person to call!
RioBeYoSelf2 reviewsiTotal number of Google reviews RioBeYoSelf has written across all businesses on Google Maps, not just this one.
Alicia was great to work with! Very patient with my fiancé and I buying our first home. Made the process smooth, very helpful and informative as well. Thank you again!
Hope Bungard7 reviewsiTotal number of Google reviews Hope has written across all businesses on Google Maps, not just this one.
As a co-broker on a transaction, Alicia was the utmost professional. She worked tirelessly for her sellers and represented them well. It was a pleasure working with her and I would gladly do so again.
Jim sweatLocal Guide · 268 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Alicia was extremely accommodating and enthusiastic. She really helped us narrow down what we were looking for because we came in with a wide range of house types and locales. I would absolutely refer her to any of my friends and colleagues who are looking for a new home in Michigan.
Angela DurkovitzLocal Guide · 6 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
We had an amazing home buying experience. I expressed interest in purchasing a home to our realtor Brianna who was able to guide me through the process step-by-step. From connecting me to the best lender so I could know what to budget for and touring several homes I never felt alone. Within 6 months of pre approval we had an accepted offer. The process was so smooth through inspection to signing day. Highly recommend a realtor that cares!
Trina WilliamsLocal Guide · 38 reviewsiTotal number of Google reviews Trina has written across all businesses on Google Maps, not just this one.
Bree, thank you for EVERYTHING!! You are an amazing realtor! You're knowledgable, thorough, detailed, dedicated, professional, and extremely compassionate. We looked at tons of homes in a short period of time to meet my deadline. You never dropped the ball! Thank you for making sure that all my needs as a first time buyer were met. You didn't just give in to the sellers. Your strong and thorough negotiating skills were exactly what I needed. You know your stuff! Bree, you are a force to reckoned with! I can't wait to do our next deal. I LOVE MY NEW HOME IN DETROIT!
Sincerely,
Trina Williams
niko rincon3 reviewsiTotal number of Google reviews niko has written across all businesses on Google Maps, not just this one.
Absolutely amazing, they were super personable. Not only did they help us find our dream home, but they walked us through the entire process. Being first time home buyers was scary and they made it easy.
