Pest control service · St. Petersburg, FL · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty88−1.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#197 of 389 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 49%
4.9★★★★★355 Google reviews · 22 photos
96%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
80%reviews answered by the owner
$63typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Soles Exterminating highly, praising thorough pest control services, reasonable pricing, and prompt scheduling. Customers frequently note that technicians are knowledgeable, professional, and effective at identifying and resolving issues like spiders, wasps, and roaches. However, some lower-rated reviews criticize inexperienced staff, ineffective treatments that caused property damage, and failures to provide scheduled services for specific properties or commercial spaces.
Google rating: 4.9 out of 5 from 355 reviews (96% five-star).
Reviews on this page: 355 Google reviews (281 with written comments, 4 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: October 6, 2026.
Service: Wildlife serving St. Petersburg, Florida.
Data from Google, last updated November 10, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Soles Exterminating, Inc.Wildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Soles Exterminating, Inc.: 93/100 on this factor. Category median: 92.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Soles Exterminating, Inc.: 93/100 on this factor. Category median: 90.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Soles Exterminating, Inc.: 88/100 on this factor. Category median: 97.A
88
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Soles Exterminating, Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Soles Exterminating, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Soles Exterminating, Inc.: 62/100 on this factor. Category median: 89.B
62
Bar = this company · dark tick = category median.
Star ratings
355 Google reviews we collected
4.9of 5
5 stars34296%
4 stars72%
3 stars10%
2 stars21%
1 star31%
Praise vs complaints
Phrases our text analysis found in 281 written reviews
99%praise
Praise49799%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price3938%
Reasonable5655%
Overpriced22%
Not sure55%
$63-42% vs typical wildlife removal services
Middle half of what 75 customers paid ($43–$79) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15831%
Quality & results12926%
Would recommend7314%
Speed & response6813%
Price & value326%
Communication275%
Honesty & trust173%
What customers talk about
We read 281 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Additionally, Kyle was very kind and extremely personable.”
“After seeing all that Soles Exterminating is doing to debug my home, I KNOW I could not have hired a more efficient and thorough company.”
“I had a horrible case of German roaches and incredibly Bobby Wyatt came in and exterminated them very happy with soles service will highly recommend them !”
“I would recommend Soles exterminating and especially Kyle to anyone in need of Pest Control.”
“Would never use them or recommend.”
“She always shows up on time, always does a thorough job, and always answers.”
“Their prices are extremely reasonable, a making the appointment was seamless.”
“Kyle, the tech who serviced my home, went above and beyond to explain the process and took time to make sure all areas that I had concerns with were…”
“I have used Soles for years and they have been very reliable and great in their work!”
People customers mention
Bobby14 reviews
Wyatt11 reviews
Askew8 reviews
Jacob8 reviews
Control6 reviews
Robert6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Soles Exterminating, Inc. for 8 kinds of job. Pick one to see what they paid and said.
AnnieLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I cannot say enough wonderful things about Soles Exterminating Service. Their prices are extremely reasonable, a making the appointment was seamless. They were able to come out the next day. Kyle, the tech who serviced my home, went above and beyond to explain the process and took time to make sure all areas that I…
EmilyLocal Guide · 54 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Kyle was amazing! He was very knowledgeable, thorough and kind! We got treated for palmettos.
We had a great experience using this company for the first time! Thank you!
Paid $140–160Reasonable price
Sherri2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Soles is the best. They have been our provider for about five years and we have always been happy with this company. Pricing and customer service is excellent. Today we had Zoraya as our technician. She was friendly and knowledgeable. Thank you Zoraya!
Paid $140–160Great priceGeneral pest inspection
MichelleLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Expert exterminator! Ed noticed the problem before I even pointed it out to him.
Paid $60–80Reasonable priceGeneral pest inspectionCockroach exterminationAnt extermination
Dayle3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Jared was very helpful and through. He did a great job. The German roach extermator! I saw Kyle this time and he was great!
Paid $120–140Not sure
JamieLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★
I don’t want to give it three stars but they send out someone that was pretty much inexperience. Yes, it was the last minute and I really appreciate it, but I had bees in my door. I live with my grandmother in a mobile home park and there was bees inside the door. They did kill the bees, but everything leaked out…
Paid $160–180OverpricedHornet & wasp extermination
After seeing all that Soles Exterminating is doing to debug my home, I KNOW I could not have hired a more efficient and thorough company. Robert has accommodated our schedule which is challenging and Kyle has been more than thorough in making sure every area is completely covered with necessary supplies. They are trustworthy too. I HIGHLY RECOMMEND SOLES EXTERMINATING!
lyn PierceLocal Guide · 21 reviewsiTotal number of Google reviews lyn has written across all businesses on Google Maps, not just this one.
I cannot say enough wonderful things about Soles Exterminating Service. Their prices are extremely reasonable, a making the appointment was seamless. They were able to come out the next day. Kyle, the tech who serviced my home, went above and beyond to explain the process and took time to make sure all areas that I had concerns with were properly addressed. Additionally, Kyle was very kind and extremely personable. I would recommend Soles exterminating and especially Kyle to anyone in need of Pest Control. I could not be happier with this company or the services that they have provided.
Price assessment: Reasonable price
Price: $100–120
Services: Bug & insect extermination
Pest type: Ants, Cockroaches
B Gunter6 reviewsiTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Today I was at a house that I was working at when a giant spider came from nowhere. I am terribly scared of spiders and wasnt sure how I was going to handle this massive spider, when a vehicle pulled into my driveway. I ran out the front door and told guy there was a HUGE spider on the kitchen wall. He was calm cool and collected came in, took his shoe off and smushed the giant spider. Then he wrapped it in paper towel and took it with him because he saw the fear in me. I am so very thankful. He honestly saved the day. Kyle absolutely deserves a raise, besides this one huge spider the company is absolutely amazing.
Price assessment: Great price
Services: Spider extermination, General pest inspection
Emily JordanLocal Guide · 54 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Kyle was amazing! He was very knowledgeable, thorough and kind! We got treated for palmettos.
We had a great experience using this company for the first time! Thank you!
Price assessment: Reasonable price
Price: $140–160
Richard R Eley, Ph.D.11 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Soles is the best. They have been our provider for about five years and we have always been happy with this company. Pricing and customer service is excellent. Today we had Zoraya as our technician. She was friendly and knowledgeable. Thank you Zoraya!
Price assessment: Great price
Price: $140–160
Services: General pest inspection
kimberly longnecker5 reviewsiTotal number of Google reviews kimberly has written across all businesses on Google Maps, not just this one.
Services: General pest inspection, Bug & insect extermination
Response from the owner · 7 months ago
Thank you, Kimberly! We’re glad your pest inspection and cockroach control service was professional, friendly, and helpful. We appreciate the opportunity to provide dependable pest control for your home.
Michelle MillsLocal Guide · 21 reviewsiTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Expert exterminator! Ed noticed the problem before I even pointed it out to him.
Price assessment: Reasonable price
Price: $60–80
Services: General pest inspection, Cockroach extermination, Ant extermination
Response from the owner · a year ago
Thank you for the 5-star review, Michelle! We’re glad our inspection and pest control services caught the issue quickly and provided the effective ant and cockroach treatment you needed.
