Pest control service · Berkley, MI · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#64 of 186 wildlife removal servicesiPosition by Experts Score among all companies we track in this category. · better than 66%
4.9★★★★★595 Google reviews · 20 photos
96%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
79%reviews answered by the owner
$282typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Solidified Pest Control for punctual appointments, professional communication, and thorough inspections for issues like wasps, mice, and ants. Technicians often explain processes clearly and address entry points effectively. However, some reviewers note significant price increases compared to previous quotes, while others express doubt about the long-term effectiveness of treatments after multiple visits.
Google rating: 4.9 out of 5 from 595 reviews (96% five-star).
Reviews on this page: 595 Google reviews (466 with written comments, 1 with photos).
Owner responses: the business replied to 79% of reviews.
Most recent review: October 27, 2026.
Service: Wildlife serving Berkley, Michigan.
Data from Google, last updated November 1, 2026.
Score profile vs other wildlife removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Solidified Pest ControlWildlife Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Solidified Pest Control: 94/100 on this factor. Category median: 93.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Solidified Pest Control: 97/100 on this factor. Category median: 90.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Solidified Pest Control: 100/100 on this factor. Category median: 97.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Solidified Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Solidified Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Solidified Pest Control: 88/100 on this factor. Category median: 88.A
88
Bar = this company · dark tick = category median.
Star ratings
595 Google reviews we collected
4.9of 5
5 stars57496%
4 stars153%
3 stars41%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 466 written reviews
99%praise
Praise92099%
Complaints71%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price3434%
Reasonable6060%
Overpriced11%
Not sure55%
$282+166% vs typical wildlife removal services
Middle half of what 77 customers paid ($214–$426) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude28931%
Speed & response16918%
Quality & results14716%
Would recommend13715%
Communication10511%
Price & value566%
Honesty & trust243%
What customers talk about
We read 466 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The person coming out to the house was very friendly and helpful.”
“Years they're always professional and on time They go above and beyond to get rid of the darn pest!”
“The only pest control company I use, take care of problem everytime, shout out to Steve, keep up the great work”
“Terrible!”
“Super happy with our experience with Solidified Pest Control, 10/10 recommend!”
“He explained what would happen as a result of spraying so that we would be aware of what area to stay away from for a few hours.”
“MIke the technician was very professional, explained the process and took care of business.”
“The price for the work was also fair and reasonable.”
“Jordan, was very professional, honest, caring, and patient.”
People customers mention
Logan34 reviews
Jordan24 reviews
Steve18 reviews
Mike15 reviews
Jon13 reviews
John9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Solidified Pest Control for 8 kinds of job. Pick one to see what they paid and said.
MMargarethaLocal Guide · 127 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★
The person coming out to the house was very friendly and helpful. He right away discovered what the problem was. It was easy to get an appointment. I will definitely use them again in the future
TTamikaLocal Guide · 51 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Great company! The only pest control company I use, take care of problem everytime, shout out to Steve, keep up the great work
Paid $180–200Great priceHornet & wasp extermination
CCherylLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I've been a customer for 5 or 6
Years they're always professional and on time They go above and beyond to get rid of the darn pest!!!!!! Solidified rocks!!!!!
Paid $100–120Reasonable priceRodent extermination
MMary11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Steve came to exterminate mice and I feel certain they are taken care of. He inspected the attic, main floor, basement, garage and exterior of the house. During his inspection, he noticed a yellowjacket nest. I've had them before and Steve's attention and treatment eliminated them before they burrowing into the…
Paid $200+Great price
GGlockedLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Called them, they were quick to respond, came out and destroyed and removed a bald faced hornet nest the size of a basketball. MIke the technician was very professional, explained the process and took care of business. Give them a shot at your business !
Paid $200+Reasonable priceHornet & wasp extermination
HHugo3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
On time, very knowledgeable and professional. Excellent in explaining the process and took care of the problem.
Paid $200+Reasonable priceHornet & wasp extermination
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
M
Margaretha WatsonLocal Guide · 127 reviewsiTotal number of Google reviews Margaretha has written across all businesses on Google Maps, not just this one.
The person coming out to the house was very friendly and helpful. He right away discovered what the problem was. It was easy to get an appointment. I will definitely use them again in the future
Price assessment: Reasonable price
Price: $200+
Services: Bug & insect extermination, Bed bug extermination
Pest type: Bed bugs, Other
T
Tamika SandersLocal Guide · 51 reviewsiTotal number of Google reviews Tamika has written across all businesses on Google Maps, not just this one.
I've been a customer for 5 or 6
Years they're always professional and on time They go above and beyond to get rid of the darn pest!!!!!! Solidified rocks!!!!!
Price assessment: Reasonable price
Price: $100–120
Services: Rodent extermination
Response from the owner · 5 months ago
Thank you, Cheryl! We truly appreciate your continued trust over the years. We’re glad our team has always been professional, on time, and able to help take care of the pest issues. Thank you for being a loyal Solidified Pest Control customer!
M
Mary Caulfield Wilson11 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Steve came to exterminate mice and I feel certain they are taken care of. He inspected the attic, main floor, basement, garage and exterior of the house. During his inspection, he noticed a yellowjacket nest. I've had them before and Steve's attention and treatment eliminated them before they burrowing into the house. I recommend this company without reservation. They are professional and responsive.
Price assessment: Great price
Price: $200+
Pest type: Rodents, Other
J
Jessica Kilbourn10 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Called them, they were quick to respond, came out and destroyed and removed a bald faced hornet nest the size of a basketball. MIke the technician was very professional, explained the process and took care of business. Give them a shot at your business !
Price assessment: Reasonable price
Price: $200+
Services: Hornet & wasp extermination
Pest type: Other
L
Leslie Rice12 reviewsiTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
They were on time, professional, friendly, answered all of my questions and got the job done in a timely manner.
Price assessment: Not sure
Price: $200+
Services: Hornet & wasp extermination
Pest type: Other
Response from the owner · a month ago
Thank you, Kim. Showing up when we say we will and taking the time to answer questions is a big part of how we do pest control, so I’m glad that came through. Thanks for choosing Solidified Pest Control, and give us a call anytime.
