Experts Reviews · Company report
Solve Pest Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%90+12.7Replies to reviews 7%76+5.4Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Solve Pest Pros

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 801 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Solve Pest Pros is better than 88% of rodent control.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Solve Pest Pros is better than 88% of rodent control.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Solve Pest Pros is better than 90% of rodent control.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Solve Pest Pros is better than 90% of rodent control.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Solve Pest Pros is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Solve Pest Pros is better than 76% of rodent control.B
76

Reviews for your job

Customers hired Solve Pest Pros for 8 kinds of job.

Solve Pest Pros for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.70
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$173
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 70 Google reviews tagged “Ant extermination” · showing 40

Calvin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Spencer was nice and very polite. He is also very knowledgeable about different types of bugs and pest, and he explains what kind of products for each pest.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Devin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very personable, very honest and very meticulous with his work and assessment. Anyone reading this review, REQUEST BAILEY!

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
MaryLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Bailey was his usual cheery and professional self. Arrived on time and explained everything to me before starting work. This company has been very prompt and the service is quite effective.

Paid $60–80Reasonable priceHornet & wasp exterminationGeneral pest inspectionAnt extermination
ASHLEY7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

All went as expected

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
GeorgeLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Baily as always was very friendy and did good work. Gave me information on things I can do as we enter spring. His helper, Jordan, was also very friendly. Both men are a credit to your company.

Paid $100–120Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
Janette12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thank you for doing a great job as always! I haven't seen any pests. Bailey is always friendly and professional.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Joyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Bailey did regular treatment and added ant/flying ant treatment. Inside and out.,

Reasonable priceGeneral pest inspectionAnt extermination
Elizabeth15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Gave me some helpful information about pests. Reminded that I could call if we had other pest issues inside or outside. Bailey was very polite and thorough!

Paid $40–60Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection+ Punctuality
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Friendly, courteous efficient service provided by Bailey at Solve Pest. Bailey found a hornet nest we knew nothing about. Thanks Bailey for saving from issues related to these pests.

Paid $40–60Reasonable priceAnt extermination
Francine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

They have been prompt and thorough as scheduled.

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
LynneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Bailey was very professional and took care of my out side maintenance. I was home and he did a great job. I was impressed at how he thoroughly removed all spider webs on the outside of the house. He treated all areas and took the time to do it correctly. Makes me feel like I get what I pay for!!

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
WilliamLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

John was super helpful and double checked the grounds for me when i mentioned 'wasps were around'. Thanks John! Bailey today came by and treated the outside. Super nice and helpful. These guys are great! Thanks Bailey!

Reasonable priceGeneral pest inspectionAnt extermination
Webster6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Bailey always does an excellent job. He is very customer service oriented and is a joy to interact with.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

General service to guard against approaching insect season

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jordan was professional and thorough, doing all the normal inspection and pest prevention tasks, but also ensured to address any of my specific concerns. It will take a few weeks to see how effective the treatment was, but I’ll hopeful the thorough treatment will be.

Paid $80–100Reasonable priceGeneral pest inspectionAnt extermination
Joanne13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Bailey is a wonderful young man who does an excellent job every time. He takes a lot of pride in his work. Would recommend him to anyone.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Terry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jodan was great and Knowledgeable. answered my questions or concerns. I appreciate everything he did

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
AnimalsLivesMatterLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Bailey was very knowledgeable, friendly and professional

Paid $20–40Reasonable priceGeneral pest inspectionAnt extermination
Steve13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Effective services for insects and pests control.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Alexis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Exelent service

Spider exterminationGeneral pest inspectionCockroach extermination
Lo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great service and very informative. Would highly recommend again!

Reasonable priceGeneral pest inspectionAnt extermination
Janice10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Sorry I missed you today. Thank you Bailey for all you do!

Reasonable priceGeneral pest inspectionAnt extermination
JamesLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Bailey is a trusted professional. He is friendly, polite, concerned, and thorough. It's always a pleasure having him service our home, and I look forward to seeing him for our scheduled service. Baily consistently provides great service. He know us and our property so well. He's become a trusted friend as well. He represents Pest Solve well

Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Technician was cordial and kind. Did outside of house in short order. Advised me when finished. No complaints!

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
keith15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

John fully explained the pest application including the foundation, windows and mulch beds. Great service!

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
T5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Bailey came by today and did the exterior maintenance. He was quick and thorough.

Ant exterminationCockroach exterminationSpider extermination+ Professionalism
JohnLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I've been very happy with the service. They come on time as scheduled, and have come inside to retreat when I have any pests get inside.

Paid $40–60Reasonable priceGeneral pest inspectionCockroach exterminationAnt extermination
Jessie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Bailey was awesome! Took care of all bees nests and entry points for mice. Poor guy even got attacked by wasps :( very professional and friendly. Took the time to listen to and address all my concerns. Top notch tech!

Hornet & wasp exterminationBug & insect exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Bailey was very professional and explained everything that he did to prevent ants and spiders. Thank you!

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationAnt extermination
bronwenLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Bailey came over smiling away, even though it was freezing at 35* out and raining. He is always so pleasant, no matter the time of day, or weather out. He quickly told me he was here, and asked if there were any issues that I wanted him to know about and address. I said no, and he tipped his imaginary hat and turned to start working.

Paid $80–100Reasonable priceGeneral pest inspectionAnt extermination
Bob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Jered was outstanding! His knowledge and explanations were very informative. Most importantly, he's a kind soul, and a credit to your organization!

Spider exterminationGeneral pest inspectionBug & insect extermination
JeannieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

John did a great job spraying the outside of my yard. I had specific concerns and he addressed them all.

Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Bailey M was very kind, friendly and professional. He asked me did I have any issues before he started, he listened, walked around as i showed him areas that needed to be treated. He listen to my concerns and I really liked that. He also gave me advice as to what to do and look out for to make things better for…

Paid $40–60Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Shelah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nic is an excellent field expert for Solve. He was thorough and very patient with us and made sure we knew what was needed for our home. Thank you!

Ant extermination+ Responsiveness+ Professionalism
DavidLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Bailey went over the details of the treatment today. He spot treated some areas outside where he spotted ants and handed me some ant traps for inside. When I went to put an ant trap near the kitchen sink where there had been a few very small ants roaming around, I discovered that they were all gone! I have had 2 or…

Paid $40–60Great priceSpider exterminationGeneral pest inspectionAnt extermination
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Haley was very helpful. She listened to our concerns and offered great solutions.

Paid $100–120Great priceGeneral pest inspectionAnt extermination
Alida9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Skyla did an accurate job. Very pleased!

Paid $20–40Reasonable priceAnt extermination
JayLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and attentive to details. Introduced herself when she arrived and explained what she was doing and assured me that I found anything out of the ordinary she would let me know. Job well done.

Hornet & wasp exterminationGeneral pest inspectionCockroach extermination
SbxLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bailey did a great job explaining. Goes tje extra mile

Spider exterminationGeneral pest inspectionAnt extermination+ Responsiveness+ Punctuality+ Quality
SandraLocal Guide · 234 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My tech was wonderfully professional I love when my tech Bailey comes to visit. He is so professional and also very knowledgeable. He quickly does his work and always leaves with a friendly wave and smile

Spider exterminationFlea & mite exterminationGeneral pest inspection

Show more ant extermination reviews (30 more) →

Price

$53-51% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 69%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection154$50–$119
Spider extermination114$86–$181
Ant extermination70$58–$173
Bug & insect extermination57$58–$136
Hornet & wasp extermination56$83–$199
Cockroach extermination38$83–$214
Rodent extermination35$96–$323
Flea & mite extermination17$93–$246

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