Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
Solve Pest Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%90+12.7Replies to reviews 7%76+5.4Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Solve Pest Pros

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 801 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Solve Pest Pros is better than 88% of rodent control.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Solve Pest Pros is better than 88% of rodent control.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Solve Pest Pros is better than 90% of rodent control.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Solve Pest Pros is better than 90% of rodent control.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Solve Pest Pros is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Solve Pest Pros is better than 76% of rodent control.B
76

Reviews for your job

Customers hired Solve Pest Pros for 8 kinds of job.

Solve Pest Pros for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 56
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Cockroach extermination” · showing 20

ASHLEY7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

All went as expected

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
GeorgeLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Baily as always was very friendy and did good work. Gave me information on things I can do as we enter spring. His helper, Jordan, was also very friendly. Both men are a credit to your company.

Paid $100–120Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
BobbyLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great job today! Friendly service with a smile. Please send this professional, Bailey, every time to service my home!😄

Paid $20–40Reasonable priceCockroach extermination
PatrickLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Bailey always does a wonderful job. He’s quick and thorough and a pleasure to work with.

Paid $40–60Great priceSpider exterminationGeneral pest inspectionCockroach extermination+ Responsiveness+ Punctuality+ Quality
Joanne13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Bailey is a wonderful young man who does an excellent job every time. He takes a lot of pride in his work. Would recommend him to anyone.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Terry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jodan was great and Knowledgeable. answered my questions or concerns. I appreciate everything he did

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Steve13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Effective services for insects and pests control.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Alexis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Exelent service

Spider exterminationGeneral pest inspectionCockroach extermination
Vanessa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Bailey is the greatest I really love his customer service his input as well as the information that he has given me that assist me with controlling my situation yes he deserves it and I thank you very much for the opportunity to assist I'm a very satisfied customer especially with Bailey

Paid $40–60Great priceGeneral pest inspectionCockroach extermination
keith15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

John fully explained the pest application including the foundation, windows and mulch beds. Great service!

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
T5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Bailey came by today and did the exterior maintenance. He was quick and thorough.

Ant exterminationCockroach exterminationSpider extermination+ Professionalism
JohnLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I've been very happy with the service. They come on time as scheduled, and have come inside to retreat when I have any pests get inside.

Paid $40–60Reasonable priceGeneral pest inspectionCockroach exterminationAnt extermination
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Bailey was very professional and explained everything that he did to prevent ants and spiders. Thank you!

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Sean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service. Friendly and knowledgeable. Very helpful.

Paid $140–160Reasonable priceCockroach extermination
JeannieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

John did a great job spraying the outside of my yard. I had specific concerns and he addressed them all.

Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Bailey M was very kind, friendly and professional. He asked me did I have any issues before he started, he listened, walked around as i showed him areas that needed to be treated. He listen to my concerns and I really liked that. He also gave me advice as to what to do and look out for to make things better for…

Paid $40–60Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Janet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Haley was very professional and pleasant to speak to answer my questions

Paid $200+Reasonable priceSpider exterminationCockroach extermination
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent, thorough explanation of how pests were getting into my apartment and did multiple types of treatments. Addressed all concerns about what to do in specific situations. Provided in depth summary of all work done and made sure I understood what tasks were being done and reasons for them. If I could give ten stars I would! Amazing service.

Reasonable priceRodent exterminationCockroach extermination
JayLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional and attentive to details. Introduced herself when she arrived and explained what she was doing and assured me that I found anything out of the ordinary she would let me know. Job well done.

Hornet & wasp exterminationGeneral pest inspectionCockroach extermination
Jackie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

She did arrive early so I was not home to allow inside treatment

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection

Show more cockroach extermination reviews (19 more) →

Price

$53-51% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 69%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection154$50–$119
Spider extermination114$86–$181
Ant extermination70$58–$173
Bug & insect extermination57$58–$136
Hornet & wasp extermination56$83–$199
Cockroach extermination38$83–$214
Rodent extermination35$96–$323
Flea & mite extermination17$93–$246

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