Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%90+12.7Replies to reviews 7%76+5.4Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORESolve Pest Pros
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 801 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Solve Pest Pros is better than 88% of rodent control.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Solve Pest Pros is better than 88% of rodent control.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Solve Pest Pros is better than 90% of rodent control.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Solve Pest Pros is better than 90% of rodent control.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Solve Pest Pros is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Solve Pest Pros is better than 76% of rodent control.B
76
Reviews for your job
Customers hired Solve Pest Pros for 8 kinds of job.
Solve Pest Pros for flea & mite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 17 Google reviews tagged “Flea & mite extermination”
Rose6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Very professional and very nice. Answers all my questions
Paid $40–60Reasonable priceTermite inspectionTermite exterminationSpider extermination+ Punctuality+ Quality+ Professionalism
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Bailey M was very kind, friendly and professional. He asked me did I have any issues before he started, he listened, walked around as i showed him areas that needed to be treated. He listen to my concerns and I really liked that. He also gave me advice as to what to do and look out for to make things better for…
Paid $40–60Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
SandraLocal Guide · 234 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
My tech was wonderfully professional I love when my tech Bailey comes to visit. He is so professional and also very knowledgeable. He quickly does his work and always leaves with a friendly wave and smile
Spider exterminationFlea & mite exterminationGeneral pest inspection
Haden2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Jered was professional, efficient, and answered all of my questions.
Flea & mite exterminationMosquito exterminationSpider extermination+ Quality+ Value
Doc8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Lionel is professional, a kind man and he listens to my pest problems and always sprays where I ask him and more. He always comes when he is supposed to and I am very fortunate to have Lionel a7uis my pest professional. I couldn't be happier. The ants that used to haunt me are gone. Also, other pests are gone. I am so grateful for Lionel,0.
Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Value
Dorothy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Jered was awesome. Very professional and proficient, very knowledgeable about the products . If I could give him a ten I would.
Bug & insect exterminationCockroach exterminationFlea & mite extermination
Dorothy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Terrik was awesome!!!!!
Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I was out of town during this service It when I arrived back home I was pleased to see that the cobwebs and nascent hives were eliminated Could not be happier with our service Thank you
Cockroach exterminationFlea & mite exterminationHornet & wasp extermination
Hazel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Rating only, no written review.
Flea & mite exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
PhaedraLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Malik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Theresa15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Bug & insect exterminationFlea & mite exterminationHornet & wasp extermination+ Professionalism
Rowena3 years ago★★★★★
Rating only, no written review.
Flea & mite extermination+ Responsiveness+ Punctuality+ Quality
Aida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★
Rating only, no written review.
Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Alexandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ant exterminationBug & insect exterminationCockroach extermination+ Quality+ Professionalism+ Value
Phyllis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ant exterminationFlea & mite exterminationHornet & wasp extermination
Price
$53-51% vs typical rodent control
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 22%Reasonable 69%Overpriced 3%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 154 | $50–$119 |
| Spider extermination | 114 | $86–$181 |
| Ant extermination | 70 | $58–$173 |
| Bug & insect extermination | 57 | $58–$136 |
| Hornet & wasp extermination | 56 | $83–$199 |
| Cockroach extermination | 38 | $83–$214 |
| Rodent extermination | 35 | $96–$323 |
| Flea & mite extermination | 17 | $93–$246 |
