How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%90+12.7Replies to reviews 7%76+5.4Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORESolve Pest Pros
Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 801 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Solve Pest Pros for 8 kinds of job.
Solve Pest Pros for general pest inspection
Clear ✕All 157 Google reviews tagged “General pest inspection” · showing 120
He was very thorough.
Bailey communicated well, was very friendly. Explained everything, asked us what our preferences were for service. It made us feel glad we chose Solve Pest Pros and confident it was the right decision.
We spoke to him about the recent wasps we have seen. He did a fine job on the porches and door openings. He KILLED 2 NESTS under the deck.
Bailey was completely polite and extremely helpful with a discrepancy in our account, one that we did not know we had, he rectified that matter. We highly recommend Solve Pest Pros and Bailey
Fantastic service from Solve Pest Pros. Spencer was very polite, thorough, and answered all of our questions with great attention to detail. Definitely a 5-star experience!
Bailey was amazing. Explained everything well, had great recommendations, and never made me feel bad that we were having a pest issue. He went above and beyond to engage with my very curious 4 year old. I would highly recommend solve pest and Bailey to anyone.
Bailey provided excellent service, and customer care.
Spencer was very polite, professional and kept me informed of everything he did
Very personable, very honest and very meticulous with his work and assessment. Anyone reading this review, REQUEST BAILEY!
Bailey was his usual cheery and professional self. Arrived on time and explained everything to me before starting work. This company has been very prompt and the service is quite effective.
Excellent Service
All went as expected
Thank you for doing a great job as always! I haven't seen any pests. Bailey is always friendly and professional.
Bailey did regular treatment and added ant/flying ant treatment. Inside and out.,
Gave me some helpful information about pests. Reminded that I could call if we had other pest issues inside or outside. Bailey was very polite and thorough!
They have been prompt and thorough as scheduled.
Jordan did a terrific job with the front & back of my home. He let me know exactly what he was going to do & answered some of my questions about the company type of pest control he uses. I appreciate all he did for my home!
Bailey was very professional and took care of my out side maintenance. I was home and he did a great job. I was impressed at how he thoroughly removed all spider webs on the outside of the house. He treated all areas and took the time to do it correctly. Makes me feel like I get what I pay for!!
Very polite and thorough with his work. 100%
John was super helpful and double checked the grounds for me when i mentioned 'wasps were around'. Thanks John! Bailey today came by and treated the outside. Super nice and helpful. These guys are great! Thanks Bailey!
Bailey always does a wonderful job. He’s quick and thorough and a pleasure to work with.
Bailey is always so pleasant and caring. He does a wonderful job and gives great advice. Thank you , Bailey!
Bailey always does an excellent job. He is very customer service oriented and is a joy to interact with.
Bailey was great. He took the time to answer my questions and explain the treatment. He did a thorough job. Very professional and friendly. Thanks!
General service to guard against approaching insect season
Jordan was professional and thorough, doing all the normal inspection and pest prevention tasks, but also ensured to address any of my specific concerns. It will take a few weeks to see how effective the treatment was, but I’ll hopeful the thorough treatment will be.
Have had 3 treatments and have had no issues so far. Always leaves the place clean and better than before since the exterior of the house looks like it’s been power washed
Today was my first time using Solve Pest Pros. Jordan was very thorough in the pre-inspection process and very thorough and knowledgeable with preventative measures I can do along side of the service. Very happy Solve Pest Pros came highly recommended!
Bailey is a wonderful young man who does an excellent job every time. He takes a lot of pride in his work. Would recommend him to anyone.
Bailey did exceptional work. EXTREMELY THOROUGH! I really appreciate the Solve Pest Pros. I've had very few insect interactions since starting with Solve about 3(?) yrs ago. They're number 1 in my book.
Jodan was great and Knowledgeable. answered my questions or concerns. I appreciate everything he did
IT WAS GOOD EXPERIENCE the tech was real informative.
Very friendly!
Jordan did an extremely thorough job. He was respectful, and answered all my questions. Jordan went above and beyond by inspecting and applying his pesticide solution on the inside of my home as well.
Bailey was very knowledgeable, friendly and professional
Effective services for insects and pests control.
Exelent service
Bailey did a fine job.
Bailey is the greatest I really love his customer service his input as well as the information that he has given me that assist me with controlling my situation yes he deserves it and I thank you very much for the opportunity to assist I'm a very satisfied customer especially with Bailey
Pleasant, quick and courteous.
Great service and very informative. Would highly recommend again!
No issues to report and he actually assisted us with a dead battery to get us going, we found battery defective and got a free replacement.
Bailey did his usual great job today. He was extremely nice and helpful. He serviced all areas of my normal pest control service. Bailey was thorough and he is a very polite, nice young man. Thanks for the great service.
Sorry I missed you today. Thank you Bailey for all you do!
Friendly and professional - in addition to the outstanding quarterly service, Bailey took time to answer several questions I had. His answers included suggestions for solving several small issues not covered by my service contract - easy fixes. Thanks!
Bailey is a trusted professional. He is friendly, polite, concerned, and thorough. It's always a pleasure having him service our home, and I look forward to seeing him for our scheduled service. Baily consistently provides great service. He know us and our property so well. He's become a trusted friend as well. He represents Pest Solve well
Technician was cordial and kind. Did outside of house in short order. Advised me when finished. No complaints!
Bailey was so polite and welcoming. He explained the process and took extra steps to keep my home protected. I’ve been with this service almost 3 years now and I swear it’s the best investment in peace of mind. You won’t be disappointed in these guys.
Bailey always does an excellent job.
Very pleasant and cheerful despite the miserable weather!
Bailey was not only polite and professional but also very friendly and knowledgeable.
Bailey was very kind and helpful. I asked him to check some additional issues and he was very willing and helpful. Such a kind and respectful technician.
John fully explained the pest application including the foundation, windows and mulch beds. Great service!
Bailey does a phenomenal job and great attitude !! Recommend PEST and their services 👌 👏 He also always goes above n beyond !!!
Bailey was super friendly and did the job quickly!
Always friendly and does a good job!
Great job very polite young man.
Bailey is always very professional and polite. He does a wonderful job and always addresses my concerns. I’m glad he’s our tech!!!
Bailey did a great job. He was extremely professional and was prompt and courteous
I've been very happy with the service. They come on time as scheduled, and have come inside to retreat when I have any pests get inside.
Bailey offered great customer service. He was super friendly and understanding about my barking dogs. Thanks!
Bailey is professional, courteous and knowledgeable. He does a very thorough job and his information and suggestions are helpful. I feel confident that he is doing a good job keeping us protected from unwanted critters. I also feel that he is not pushing unnecessary extra services.
Very professional and informative.
Bailey came over smiling away, even though it was freezing at 35* out and raining. He is always so pleasant, no matter the time of day, or weather out. He quickly told me he was here, and asked if there were any issues that I wanted him to know about and address. I said no, and he tipped his imaginary hat and turned to start working.
Very professional and very nice. Answers all my questions
Very polite and professional at all times
Bailey is always a pleasure when he comes.
Jered was outstanding! His knowledge and explanations were very informative. Most importantly, he's a kind soul, and a credit to your organization!
John did a great job spraying the outside of my yard. I had specific concerns and he addressed them all.
The Service Technician, Bailey, did a great job around the exterior of my home to include removing any and all spider webs. I couldn’t be more pleased with his work.
Bailey came as scheduled and was very thorough. He let me know when he arrived and he was done. Great work!
Bailey M was very kind, friendly and professional. He asked me did I have any issues before he started, he listened, walked around as i showed him areas that needed to be treated. He listen to my concerns and I really liked that. He also gave me advice as to what to do and look out for to make things better for…
Quarterly service Bailey is awesome and so nice!!
Bailey was very personable & courteous.
Nic is an excellent field expert for Solve. He was thorough and very patient with us and made sure we knew what was needed for our home. Thank you!
Haley did a great job getting to all of the problem areas and did a thorough review around my house. Thank you for keeping my house bug free.
Haley came today and introduced herself. Was pleasant and did the treatment as requested.
Bailey went over the details of the treatment today. He spot treated some areas outside where he spotted ants and handed me some ant traps for inside. When I went to put an ant trap near the kitchen sink where there had been a few very small ants roaming around, I discovered that they were all gone! I have had 2 or…
Haley was very helpful. She listened to our concerns and offered great solutions.
Very professional and attentive to details. Introduced herself when she arrived and explained what she was doing and assured me that I found anything out of the ordinary she would let me know. Job well done.
Skyla was very nice and thorough.
She did arrive early so I was not home to allow inside treatment
Bailey did a great job explaining. Goes tje extra mile
My tech was wonderfully professional I love when my tech Bailey comes to visit. He is so professional and also very knowledgeable. He quickly does his work and always leaves with a friendly wave and smile
A very polite and professional person. Kept us informed and what he was doing. This a very good company.
Great service by Bailey
He took the time to explain to me what he was gonna do . He actually took time in my yard to brush and spray what he needed he took a while and that’s something that I look for .
I have been with the same pest company for years. However, my ant and outside bug problems continued to persist. Since being with Solve Pest Pros I have yet to see one single bug of any kind since becoming a customer in May 2023. I’ve received nothing but prompt great service from on-site technicians. I was also…
Bailey was very friendly and efficient. I received an outside treatment for bugs, spiders and ants. Also treated my interior for ants. He was happy to do the job. Thanks Bailey!
He was very courteous and asked if there were any other areas of concern and took care of it. I really appreciate it!
Jared and I spoke briefly before he started my job. He was very person able and addressed my concerns.
As always, I get great service and Bailey was great. He went in to detail advising what he did and how we can also prevent reoccurring. He is always professional and does a great job. Thank you Jared was awesome. He provided additional measures we can take and patiently answered all question and concerns. Thank you
He was prompt and professional. He explained what he was treating for and told me what he did.
Bailey did an awesome job and I caught him saying nice things to my dogs through the window! Always great service
Bailey was very professional and polite. He explained what he would be doing today and notified me once he had completed the service. I would like to give Bailey a 5 star rating.
John was very professional.
Jared was prompt and Very polite and receptive to my concerns
Lionel is professional, a kind man and he listens to my pest problems and always sprays where I ask him and more. He always comes when he is supposed to and I am very fortunate to have Lionel a7uis my pest professional. I couldn't be happier. The ants that used to haunt me are gone. Also, other pests are gone. I am so grateful for Lionel,0.
Their employee was very efficient and polite.
Jered has been a pleasure. He has gone out of his way to ensure that we are completely happy and understand our service. He’s welcome back anytime!
Jared was very professional and helpful during the service appointment. He answered all of my questions and concerns.
Quality, quick, and effective! Jared was great.
This tech should get 15 stars in my book. Tony😊👍
The gentleman who came to spray for bugs introduced himself to me, let me know what he was doing to do, did what he said he would & let me know of a small problem he found. He very professional & courteous.
Terrik was awesome!!!!!
Terrik was awesome from start to finish. He is very thorough and does the job correctly. Thank you Terrik for you exceptional service. I hope they assign you to my route from here in out.
They took there time and didn’t rush though the job I would recommend them to my neighbors
I was out of town during this service It when I arrived back home I was pleased to see that the cobwebs and nascent hives were eliminated Could not be happier with our service Thank you
Excelent service he went around the house cleaning all spider webs and than process to spray around. Good service thank you
Tyler showed up was very polite even though my dogs wants to greet him first lol. He did the job quickly and effectively. He explained the process with details and I am very impressed!
Always friendly
Frank is amazing. Remembers us our house and our pets. Great service everytime
Every spring we get ants… Solve has been amazing… they also treat our yard for ticks. They are professional, kind & always conscientious of our pets! 5 Star!!!
Really great service from Trey! This is why I use Solve Pest Pros.
Trey has consistently provided amazing service! Any questions or concerns we have are promptly addressed. Overall, the quality of service has been great and is affordable.
Trey was very friendly and thorough in his examination. He went through the inside and outside of home. He also pointed out some key concerns. Thanks Trey!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 154 | $50–$119 |
| Spider extermination | 114 | $86–$181 |
| Ant extermination | 70 | $58–$173 |
| Bug & insect extermination | 57 | $58–$136 |
| Hornet & wasp extermination | 56 | $83–$199 |
| Cockroach extermination | 38 | $83–$214 |
| Rodent extermination | 35 | $96–$323 |
| Flea & mite extermination | 17 | $93–$246 |

