Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Solve Pest Pros logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%90+12.7Replies to reviews 7%76+5.4Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Solve Pest Pros

Richmond, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #60Position by Experts Score among all companies we track in this category. of 73 rodent control · 4.9★ from 801 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Solve Pest Pros is better than 88% of rodent control.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Solve Pest Pros is better than 88% of rodent control.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Solve Pest Pros is better than 90% of rodent control.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Solve Pest Pros is better than 90% of rodent control.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Solve Pest Pros is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Solve Pest Pros is better than 76% of rodent control.B
76

Reviews for your job

Customers hired Solve Pest Pros for 8 kinds of job.

Solve Pest Pros for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$199
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 56 Google reviews tagged “Hornet & wasp extermination” · showing 20

Marion9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 19 hours ago★★★★★

Very professional and nice gentleman!

Paid $40–60Reasonable priceHornet & wasp exterminationRodent extermination
Calvin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Spencer was nice and very polite. He is also very knowledgeable about different types of bugs and pest, and he explains what kind of products for each pest.

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationAnt extermination
Devin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very personable, very honest and very meticulous with his work and assessment. Anyone reading this review, REQUEST BAILEY!

Paid $140–160Great priceHornet & wasp exterminationRodent exterminationSpider extermination
MaryLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Bailey was his usual cheery and professional self. Arrived on time and explained everything to me before starting work. This company has been very prompt and the service is quite effective.

Paid $60–80Reasonable priceHornet & wasp exterminationGeneral pest inspectionAnt extermination
Denneisia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jordan was so nice and he left a note with instructions. I really appreciate it

Customer photo from Denneisia's review
OverpricedHornet & wasp extermination
ASHLEY7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

All went as expected

Paid $40–60Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
GeorgeLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Baily as always was very friendy and did good work. Gave me information on things I can do as we enter spring. His helper, Jordan, was also very friendly. Both men are a credit to your company.

Paid $100–120Great priceHornet & wasp exterminationSpider exterminationCockroach extermination
SharonLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Bailey, was nice and friendly, greeted me when he first arrived to let me know he was there and asked if I had any concerns. Did his job and was on his way. Thank you for your kind service.

Paid $20–40Reasonable priceHornet & wasp extermination
Janette12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thank you for doing a great job as always! I haven't seen any pests. Bailey is always friendly and professional.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Millie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jordan did a terrific job with the front & back of my home. He let me know exactly what he was going to do & answered some of my questions about the company type of pest control he uses. I appreciate all he did for my home!

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
LynneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Bailey was very professional and took care of my out side maintenance. I was home and he did a great job. I was impressed at how he thoroughly removed all spider webs on the outside of the house. He treated all areas and took the time to do it correctly. Makes me feel like I get what I pay for!!

Reasonable priceHornet & wasp exterminationSpider exterminationAnt extermination
Colleen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jordan did a wonderful job and thoroughly sprayed our whole house outside. Personable and professional as always. We had a massive wasp and carpenter bee issue. He saved us. Jordan found the issues and took care of them. Fantastic job!!! Thanks!

Reasonable priceHornet & wasp extermination
Webster6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Bailey always does an excellent job. He is very customer service oriented and is a joy to interact with.

Paid $60–80Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

General service to guard against approaching insect season

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Joanne13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Bailey is a wonderful young man who does an excellent job every time. He takes a lot of pride in his work. Would recommend him to anyone.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Terry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jodan was great and Knowledgeable. answered my questions or concerns. I appreciate everything he did

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Kay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional very knowledgeable and on time

Paid $40–60Reasonable priceHornet & wasp exterminationRodent extermination
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jordon was very informative! He went beyond and answered questions about my son’s home (not in the area) also. Thanks!

Not sureHornet & wasp extermination
damon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jordan was very friendly, he explained everything he was doing and any questions or concerns I had he gladly answered and went over them,Jordan also checked around to make sure there wasn't any issues that I may have over looked .

Paid $140–160Not sureHornet & wasp extermination
Richard11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very thorough and very professional explained everything to my satisfaction.

Paid $100–120Reasonable priceHornet & wasp extermination

Show more hornet & wasp extermination reviews (36 more) →

Price

$53-51% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 69%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection154$50–$119
Spider extermination114$86–$181
Ant extermination70$58–$173
Bug & insect extermination57$58–$136
Hornet & wasp extermination56$83–$199
Cockroach extermination38$83–$214
Rodent extermination35$96–$323
Flea & mite extermination17$93–$246

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