Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Son's Painting & Flooring logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%51+12.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Son's Painting & Flooring

Rochester, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 15 garage floor coating · 4.9★ from 110 Google reviews

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Report card

Percentile vs other garage floor coating (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Son's Painting & Flooring is better than 83% of garage floor coating.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Son's Painting & Flooring is better than 51% of garage floor coating.C
51
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Son's Painting & Flooring is better than 77% of garage floor coating.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Son's Painting & Flooring is better than 100% of garage floor coating.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Son's Painting & Flooring is better than 100% of garage floor coating.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Son's Painting & Flooring is better than 100% of garage floor coating.A
100

Reviews for your job

Customers hired Son's Painting & Flooring for 6 kinds of job.

Son's Painting & Flooring for drywall repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Drywall repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 5 Google reviews tagged “Drywall repair”

Kyle11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a fantastic experience with Son's Painting & Flooring. Right from the start Tom was friendly, responsive and provided us great feedback on our choices. We had the entire interior of our townhouse repainted along with a number of repairs to the drywall. It was a very large and tricky job, with lots a stairs…

Interior paintingDoor paintingDrywall repair+ Responsiveness+ Punctuality+ Quality
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had them paint the interior of our home while we were out of town, they did a very professional job, everything was clean and neat when we came back, and the price was very reasonable. Would definitely use them again!

Interior paintingDrywall repair+ Quality+ Professionalism+ Value
Judy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The work done by Tom and Tim was great. They arrived on time and word hard the whole time. Tom The owner even helped me make some of the final decisions about my back splash. The painted a hall and big eat-in kitchen. Every night they cleaned up before leaving and updated me on the progress. I have already given their name to several people.

InstallationInterior paintingDrywall repair
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I never thought painting was as involved. I always thought painting was easy. But when you have someone who knows what to do and how to do it, they make it look easy. But that is a sign of someone who knows their craft. And when Tom did our tile backsplash again he made it look easy. So if you want an excellent…

Interior paintingDrywall repair+ Responsiveness+ Punctuality+ Quality
Brendan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Son's Painting business was superb and extremely accommodating. Tom and his employees were professional the entire time and did great work. I would recommend them to a friend and would go back for more work.

Interior paintingDoor paintingDrywall repair+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior painting31—
Exterior painting9—
Door painting7—
Drywall repair5—
Custom painting2—
Wood staining2—

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