Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts

Experts Reviews · Company report
Son's Painting & Flooring logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%51+12.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty77−2.3Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Son's Painting & Flooring

Rochester, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 15 garage floor coating · 4.9★ from 110 Google reviews

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Report card

Percentile vs other garage floor coating (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Son's Painting & Flooring is better than 83% of garage floor coating.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Son's Painting & Flooring is better than 51% of garage floor coating.C
51
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Son's Painting & Flooring is better than 77% of garage floor coating.B
77
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Son's Painting & Flooring is better than 100% of garage floor coating.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Son's Painting & Flooring is better than 100% of garage floor coating.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Son's Painting & Flooring is better than 100% of garage floor coating.A
100

Reviews for your job

Customers hired Son's Painting & Flooring for 6 kinds of job.

Son's Painting & Flooring for exterior painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Exterior painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 9 Google reviews tagged “Exterior painting”

Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tom and Company have done several projects for me and I cannot say enough about how professional they are! They all work hard and do great work!! Tom is always responsive and does exactly what is promised in the timeline promised. I highly recommend them all!

Exterior painting+ Responsiveness+ Punctuality+ Quality
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tom was extremely responsive to our painting timeframe. His staff was professional, respectful, efficient, thorough and takes pride in the work they do. If something needed extra attention they made sure the job was done right, "they went the extra mile" Everything was neatly placed out of the way when they left…

Exterior painting+ Responsiveness+ Punctuality+ Quality
Lindsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tom and his team did a great job painting our exterior trim and doors. We highly recommend them!

Exterior painting
Max8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A friend highly recommended Son's Painting and now I know why! From my first email to the company, communication was great. Tom responded quickly to my request for a quote and kept in contact via text throughout the process. I was thrilled that he was able to get my home's exterior trim painted before the snow…

Exterior painting+ Responsiveness+ Punctuality+ Quality
MandyLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tom painted the exterior of our house. It was a really positive experience and his crew is very polite and pleasant. Everyone cleaned up the site, there was no over spray, and they were on time and proficient. Will definitely use again in the future.

Exterior painting+ Responsiveness+ Quality+ Professionalism
tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Exterior painting+ Quality+ Value
ZhongLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Exterior painting+ Quality+ Professionalism
Jason5 years ago★★★★★

Rating only, no written review.

Exterior painting+ Responsiveness+ Punctuality+ Quality
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Exterior paintingInterior paintingDoor painting+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior painting31—
Exterior painting9—
Door painting7—
Drywall repair5—
Custom painting2—
Wood staining2—

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