Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
Sonny Adams Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%95+13.4Replies to reviews 7%87+6.2Craft & service penalty21−7.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Sonny Adams Pest Control

Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.7★ from 223 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sonny Adams Pest Control is better than 88% of flea exterminators.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sonny Adams Pest Control is better than 83% of flea exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sonny Adams Pest Control is better than 21% of flea exterminators.D
21
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sonny Adams Pest Control is better than 95% of flea exterminators.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sonny Adams Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sonny Adams Pest Control is better than 87% of flea exterminators.A
87

Reviews for your job

Customers hired Sonny Adams Pest Control for 8 kinds of job.

Sonny Adams Pest Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#69 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Hornet & wasp extermination”

Phil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nest was in a hard to reach spot high up, owner himself came out and handled it for me. Extremely informative, helpful, and efficient. Will be a repeat customer (hopefully not for hornets)

Paid $180–200Reasonable priceHornet & wasp extermination
Erin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Adams Pest Control did a great job on removing a hornets nest attached to the house. Very professional and quick with scheduling the service. I would recommend them to anyone for their pest control needs.

Hornet & wasp extermination
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Chuck was excellent! He was very personable and I enjoyed talking with him as he worked! He told me what to expect and when to call if we had any issues! You need to clone this man!!!

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
ShariLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Best pest control company around!! Michael was so kind and professional and took care of our wasp issue! Would highly recommend!

Hornet & wasp extermination
rainekayLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sonny Adam’s Pest Control has done pest control outside and inside my home for several years. Staff always does a great job. I especially appreciate the wasp control they do outside. We had a lot of nests and they have managed to reduce and keep control of the infestation.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
LeslieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have been a customer of Sonny Adams Pest Control for many years and have always been satisfied with the service received by their knowledgeable staff - this includes their office team as well as technicians. They are great to work with and always ask if I have any questions or concerns. Fantastic local business!

Paid $60–80Great priceHornet & wasp extermination
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a dangerous nest of yellow jackets near our home and Sonny came out and treated them right away. We are very happy with the prompt service and a great job! Thank you!

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Katie5 months ago★★★★★

Rating only, no written review.

Paid $200+Great priceHornet & wasp extermination

Price

$89-14% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 59%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection74$58–$133
Ant extermination31$63–$191
Spider extermination28$56–$136
Rodent extermination22$73–$246
Termite inspection17$71–$214
Termite extermination13$93–$371
Hornet & wasp extermination8$79–$246
Cockroach extermination8$66–$214

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