Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Sonny Adams Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%95+13.4Replies to reviews 7%87+6.2Craft & service penalty21−7.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Sonny Adams Pest Control

Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.7★ from 223 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sonny Adams Pest Control is better than 88% of flea exterminators.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sonny Adams Pest Control is better than 83% of flea exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sonny Adams Pest Control is better than 21% of flea exterminators.D
21
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sonny Adams Pest Control is better than 95% of flea exterminators.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sonny Adams Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sonny Adams Pest Control is better than 87% of flea exterminators.A
87

Reviews for your job

Customers hired Sonny Adams Pest Control for 8 kinds of job.

Sonny Adams Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#78 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Rodent extermination”

Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Adam’s Pest Control is the best!!

Great priceRodent exterminationTermite inspection
Gillian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Aaron was right on time. Very friendly and addressed all my concerns.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Martin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Good people

Reasonable priceRodent extermination
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We contacted Sonny Adams Pest Control to refill our mouse traps in our garage. Michael was on time, very knowledgeable and pleasant to work with. Based on my experience, I would recommend Sonny Adams Pest Control.

Reasonable priceRodent extermination
Kurt8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everyone is always great. I have never had a problem with any of the experts. They are always on time, professional, yet personable. I couldn’t be happier with the service.

Paid $60–80Reasonable priceRodent exterminationTermite exterminationGeneral pest inspection
Brad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have had Adams for 6 yrs always polite on time and professional... the technicians wear booties to protect the floors .... highly reccomend them

Paid $40–60Great priceRodent extermination
rainekayLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Sonny Adam’s Pest Control has done pest control outside and inside my home for several years. Staff always does a great job. I especially appreciate the wasp control they do outside. We had a lot of nests and they have managed to reduce and keep control of the infestation.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Calvin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very thorough, polite and on time. Great service!!!!!

Paid $60–80Reasonable priceRodent exterminationTermite inspectionGeneral pest inspection
Jan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Alex really pays attention to the details. He’s very thorough. Sonny Adams Pest Control has been our go-to pest control company for a couple years and we are very satisfied with the preventative care they give our home. Highly recommend!

Paid $120–140Great priceRodent exterminationSpider exterminationCockroach extermination
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We have used Adams Pest Control for 10 years for their quarterly service. The price has never changed and their customers service is great. I have recommended their services to many family members and friends.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Felicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I switched from Terminex to Adams Pest Control several years ago and it has been fantastic on multiple levels. The office staff have always been very nice and they call me to schedule appontments (instead of the other way around). The guys who come to spray are polite and friendly. I have never felt uneasy about…

Reasonable priceRodent exterminationSpider extermination
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Stop searching, just call Adams. THEY ARE THE BEST! Always prompt, always courteous, always professional. We hired them 20+ years ago to control pests in our home because we saw a couple mice. Adams showed up, haven’t seen a mouse since. Give them a shot, you won’t be disappointed.

Paid $40–60Great priceRodent exterminationGeneral pest inspectionMosquito extermination
Dawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

These guys are wonderful to use. Always on time, pleasant and very good at what they do. Would recommend them if you are looking for a pest control company!!!

Reasonable priceRodent extermination
Patty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

On time and so very helpful and thorough!

Paid $60–80Great priceRodent exterminationSpider exterminationGeneral pest inspection
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Luke was our applicator at our Congregation in Auburn today. He was very professional, and he has a warm friendly manner. 5 star review at a minimum! Ty, Mark

Paid $100–120Reasonable priceRodent extermination
Kaylene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Our reps name was Lucas. He was very thorough, professional and friendly… great job!

Paid $100–120Reasonable priceRodent extermination
Joey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★

Only came back once for free. Then tried to charge full price to come back. And I couldn't get a copy of the invoices. The lady I spoke to didn't want to help, she just wanted to get off the phone

Rodent extermination− Quality
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceRodent exterminationGeneral pest inspection
Sue1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Rating only, no written review.

Paid $200+Not sureRodent extermination
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Great priceRodent exterminationSpider exterminationGeneral pest inspection
Bill7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection

Price

$89-14% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 59%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection74$58–$133
Ant extermination31$63–$191
Spider extermination28$56–$136
Rodent extermination22$73–$246
Termite inspection17$71–$214
Termite extermination13$93–$371
Hornet & wasp extermination8$79–$246
Cockroach extermination8$66–$214

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