Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
Sonny Adams Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%95+13.4Replies to reviews 7%87+6.2Craft & service penalty21−7.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Sonny Adams Pest Control

Springfield, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #94Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.7★ from 223 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sonny Adams Pest Control is better than 88% of flea exterminators.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sonny Adams Pest Control is better than 83% of flea exterminators.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sonny Adams Pest Control is better than 21% of flea exterminators.D
21
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sonny Adams Pest Control is better than 95% of flea exterminators.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sonny Adams Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sonny Adams Pest Control is better than 87% of flea exterminators.A
87

Reviews for your job

Customers hired Sonny Adams Pest Control for 8 kinds of job.

Sonny Adams Pest Control for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 64
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Termite extermination”

Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We’ve had most all of their technicians (including Sonny the owner) and they all have been great to work with. Great communication and friendly service! They always answer any questions and concerns quickly and efficiently.

Paid $80–100Great priceTermite exterminationGeneral pest inspection
CherylLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Michael with Adam’s Pest Control was on time for our appointment (in fact the office made a note we would like an earlier time appointment & Michael called to confirm he could come about 15 min earlier than scheduled appt time) which was great with our schedule. Michael was quite knowledgeable, pleasant & introduced…

Great priceTermite extermination
JD3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great company and employees! They will do what it take to meet the needs of your pest control.

Paid $140–160Reasonable priceTermite exterminationAnt extermination
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing service. Our technician explained everything and was very very thorough with our treatment. I was very impressed.

Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
Kurt8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everyone is always great. I have never had a problem with any of the experts. They are always on time, professional, yet personable. I couldn’t be happier with the service.

Paid $60–80Reasonable priceRodent exterminationTermite exterminationGeneral pest inspection
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Love Sonny Adam’s Pest Control. They are always honest, timely and very knowledgeable!

Paid $200+Great priceTermite inspectionTermite extermination
Kay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I’ve been with Adams for many years and they are great.

Paid $60–80Great priceTermite exterminationGeneral pest inspection
Jane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Sonny came out on a very cold day and did installation in no time at all. Very nice people.

Termite extermination
LISA5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I found an issue in one of my barns, called Sonny and he was out a couple of days later and had remedied the issue at the end of the next day! Awesome!!! Can't thank you enough for the speed, completeness, and peace of mind this has left me! Thanks again, Doug Mueller.

Paid $200+Reasonable priceTermite extermination
Jocelyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was extremely impressed with the outstanding customer service from Adams Pest Control. Their team was thorough during the inspection and quick to schedule and complete the treatment. The owner even reached out personally to make sure everything went smoothly and that I was completely satisfied. I highly recommend…

Reasonable priceTermite inspectionTermite extermination
Jera11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sonny was polite, explained everything thoroughly, was prompt and affordable with a very affordable annual renewal. Highly recommend his company.

Reasonable priceTermite inspectionTermite extermination
AshleyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I would NOT recommend this company for the lack of professionalism and poor customer service. The previous owners had used this company to install terminate protection. While working from home, I notice a van from a company I do not do business with (I currently use a different pest control company) show up and…

Termite extermination− Professionalism
Antonios2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $20–40Great priceTermite exterminationSpider exterminationGeneral pest inspection

Price

$89-14% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 59%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection74$58–$133
Ant extermination31$63–$191
Spider extermination28$56–$136
Rodent extermination22$73–$246
Termite inspection17$71–$214
Termite extermination13$93–$371
Hornet & wasp extermination8$79–$246
Cockroach extermination8$66–$214

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