Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
Sonny's Auto Repair Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%40+9.7Value 14%87+12.3Replies to reviews 7%36+2.5Momentum penalty69−3.1Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE

Sonny's Auto Repair Services

Henderson, NV · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #339Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 335 Google reviews

📞 Call (702) 564-0033Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sonny's Auto Repair Services is better than 69% of auto repair shops.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sonny's Auto Repair Services is better than 40% of auto repair shops.C
40
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sonny's Auto Repair Services is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sonny's Auto Repair Services is better than 87% of auto repair shops.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sonny's Auto Repair Services is better than 69% of auto repair shops.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sonny's Auto Repair Services is better than 36% of auto repair shops.D
36

Reviews for your job

Customers hired Sonny's Auto Repair Services for 8 kinds of job.

Sonny's Auto Repair Services for auto brake repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto brake repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#79 / 89

All 5 Google reviews tagged “Auto brake repair”

cucho196713 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Called for an appointment day before next day in and out. It was a major brake job and was done in one day. I highly recommend this shop and thank 3.

Reasonable priceAuto brake repair
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Extremely professional shop! I came in wanting an estimate and the front desk woman Giselle helped me with a smile on her face. We decided to go with them for the work and we do not regret our decision one bit. Giselle also kept me updated on my work and provided detail about the things done on my car. We’re still…

Auto brake repairVehicle InspectionBrakes
Rick12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sonnys is the best all around automotive service I’ve been to in Las Vegas and Henderson. From an oil change to a brake job on my 2021 Porsche Cayenne to a brake job on my 2016 Mercedes S550, I’ve been nothing but satisfied with Sonny’s great work. OEM parts at a fair price, on time. What else could you want when…

Auto brake repairOil change
Geri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rear brakes/rotors needed repair. Sonny's able to do job immediately. Car drives much better 😌.

TransmissionAuto battery replacementGeneral repairs & maintenance
Danielle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are great. I called about my brakes. They got me in next day and the pricing was not ridiculous. Safe to say after years of looking I finally found my mechanics. Thanks guys

Auto brake repairAuto brake replacementGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 6%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance44—
Oil change27—
Brakes17—
Auto maintenance15—
Electrical repair10—
Transmission10—
Wheel alignment10—
Engine repair9—

Compare with

Rocha Automotive logoRocha AutomotiveExperts Score 98Henderson · 5.00★My Maintenance Man Automotive logoMy Maintenance Man AutomotiveExperts Score 94Henderson · 4.90★Urban Auto Workz logoUrban Auto WorkzExperts Score 91Henderson · 4.94★