Experts Reviews · Company report
Sonny's Auto Repair Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%40+9.7Value 14%87+12.3Replies to reviews 7%36+2.5Momentum penalty69−3.1Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE

Sonny's Auto Repair Services

Henderson, NV · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #339Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 335 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sonny's Auto Repair Services is better than 69% of auto repair shops.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sonny's Auto Repair Services is better than 40% of auto repair shops.C
40
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sonny's Auto Repair Services is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sonny's Auto Repair Services is better than 87% of auto repair shops.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sonny's Auto Repair Services is better than 69% of auto repair shops.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sonny's Auto Repair Services is better than 36% of auto repair shops.D
36

Reviews for your job

Customers hired Sonny's Auto Repair Services for 8 kinds of job.

Sonny's Auto Repair Services for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#207 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.78%

All 44 Google reviews tagged “General repairs & maintenance” · showing 20

Gary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very happy with the work performed. Had my oil changed tires rotated and my filters changed. I'll definitely be back

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Decata1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did a great job with my car!

Great priceGeneral repairs & maintenance
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This time I got a tune up, oil change and complete repairs like brake light, inside top light and gear shift. These guys make sure everything is working properly. They r super friendly. They have free wi -fi and a color tv. Prices r great.

Great priceTransmissionGeneral repairs & maintenanceWheel alignment
Renee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Parents! You know how we are all out here buying our kids cheap, old cars?! Well, thank goodness for Chris and his team making sure our kiddos are safe! Chris goes above and beyond, checking every detail, and not letting a car leave until it is completely safe to drive. All pricing details are up front, broken down…

Great priceGeneral repairs & maintenanceEngine repairVehicle safety inspection
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience with Sonny’s Auto Repair Shop. The team did an excellent job diagnosing and fixing my vehicle, and the quality of the repair really shows. Everything was handled efficiently and professionally from start to finish. A special shoutout to Giselle—she’s a standout. Her customer service is…

Auto battery replacementGeneral repairs & maintenance
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chris and the crew always seem to do a to a top-notch job. I feel comfortable and safe with their maintenance !

Reasonable priceGeneral repairs & maintenance
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Cannot thank Chris and his team enough for making sure that my son's car is safe and taken care of! They went above and beyond to check all details and the car is running like new! I also love that the invoice is very clear on cost. There are zero hidden fees, zero charges that you are not aware of, and all service…

Great priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
Halina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very good place promy real inexpensive for Nevada I am very pleased with their work

Not sureExhaustTiresGeneral repairs & maintenance
NidalLocal Guide · 781 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★

Updated: 12.03.2025! I don't believe their reviews the negatives are more than the positives 4.8 / 5 star I don't believe it at all. Dishonest, not friendly and inaccurate prices. I do not trust this location and I don't recommend to do any service at the shop. Unprofessional and unethical behavior from…

Customer photo from Nidal's reviewCustomer photo from Nidal's reviewCustomer photo from Nidal's reviewCustomer photo from Nidal's review
OverpricedGeneral repairs & maintenance
Greg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I don’t usually write reviews, but I feel compelled to share this experience. We trusted Sonny’s for a vehicle check before a long trip of over 1,250 miles. They diagnosed that we needed a new oil pan gasket and rear oil seal and performed the work, but their repair was dangerously negligent. They broke the new oil…

OverpricedGeneral repairs & maintenance
Geri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rear brakes/rotors needed repair. Sonny's able to do job immediately. Car drives much better 😌.

TransmissionAuto battery replacementGeneral repairs & maintenance
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great service. We usually take our vehicles to the dealership for repairs but decided to try this shop next to where we take our daughter for gymnastics. So glad we did. They had our vehicle repaired in just a few hours. It needed a new alternator. Very friendly, clean, comfortable place too.

General repairs & maintenance
Danielle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are great. I called about my brakes. They got me in next day and the pricing was not ridiculous. Safe to say after years of looking I finally found my mechanics. Thanks guys

Auto brake repairAuto brake replacementGeneral repairs & maintenance
Emily7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

LADIES W CAR PROBLEMS COME HERE!!! They won’t take advantage of your lack of knowledge. This place is a 12/10. They fixed issues the last place told me would require new parts just by cleaning them up for free, got me in super last minute for several repairs, overnighted parts to have multiple repairs done by the…

Auto maintenanceElectricalGeneral repairs & maintenance
Samual4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There was a lot done to the car so I just wanted to thank everyone who made it happen. I really appreciate it. It's nice to know that the car is in good hands and gives me relief knowing it is all good.

Air & cabin filter replacementAuto brake replacementBrakes
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience at Sonny’s. Highly recommend. Took care of everything needed on my 2012 Volkswagen Passat. Even better there is a guarantee/warranty on work performed. I will definitely choose Sonny’s for all my future auto repairs. High performing people delivering the quality you expect.I’d like to add that…

Air & cabin filter replacementAuto A/C rechargeAuto maintenance
ZACHARYLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very lucky to have brought my Ford Escape here. Chris and Cory were super professional, straightforward, and prompt with making sure my car was able to get back on the road. The car had plenty that needed worked on and they gave me fair and accurate quotes. They were great at communicating clearly to me about what…

Auto brake replacementAuto exhaust system replacementBrakes
jose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing job great easy to work with you guys and very convenient highly recommend

A/C installation & repairAuto maintenanceGeneral repairs & maintenance
Louie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with Sonny's Auto Repair Services. They fixed my brakes, spark plugs, engine motor, and replaced my coolant quickly and at a fair price. Their customer service was excellent too. I highly recommend them!

BrakesGeneral repairs & maintenance
Gilbert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, fast and friendly with fair pricing. Will definitely be using them for ongoing services

General repairs & maintenance

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 6%Not sure 2%

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