Experts Reviews · Company report
Sonny's Auto Repair Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%40+9.7Value 14%87+12.3Replies to reviews 7%36+2.5Momentum penalty69−3.1Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE

Sonny's Auto Repair Services

Henderson, NV · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #339Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 335 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sonny's Auto Repair Services is better than 69% of auto repair shops.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sonny's Auto Repair Services is better than 40% of auto repair shops.C
40
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sonny's Auto Repair Services is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sonny's Auto Repair Services is better than 87% of auto repair shops.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sonny's Auto Repair Services is better than 69% of auto repair shops.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sonny's Auto Repair Services is better than 36% of auto repair shops.D
36

Reviews for your job

Customers hired Sonny's Auto Repair Services for 8 kinds of job.

Sonny's Auto Repair Services for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#207 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.78%

All 44 Google reviews tagged “General repairs & maintenance”

Gary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very happy with the work performed. Had my oil changed tires rotated and my filters changed. I'll definitely be back

Great priceAir & cabin filter replacementTiresGeneral repairs & maintenance
Decata1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They did a great job with my car!

Great priceGeneral repairs & maintenance
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This time I got a tune up, oil change and complete repairs like brake light, inside top light and gear shift. These guys make sure everything is working properly. They r super friendly. They have free wi -fi and a color tv. Prices r great.

Great priceTransmissionGeneral repairs & maintenanceWheel alignment
Renee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Parents! You know how we are all out here buying our kids cheap, old cars?! Well, thank goodness for Chris and his team making sure our kiddos are safe! Chris goes above and beyond, checking every detail, and not letting a car leave until it is completely safe to drive. All pricing details are up front, broken down…

Great priceGeneral repairs & maintenanceEngine repairVehicle safety inspection
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a great experience with Sonny’s Auto Repair Shop. The team did an excellent job diagnosing and fixing my vehicle, and the quality of the repair really shows. Everything was handled efficiently and professionally from start to finish. A special shoutout to Giselle—she’s a standout. Her customer service is…

Auto battery replacementGeneral repairs & maintenance
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chris and the crew always seem to do a to a top-notch job. I feel comfortable and safe with their maintenance !

Reasonable priceGeneral repairs & maintenance
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Cannot thank Chris and his team enough for making sure that my son's car is safe and taken care of! They went above and beyond to check all details and the car is running like new! I also love that the invoice is very clear on cost. There are zero hidden fees, zero charges that you are not aware of, and all service…

Great priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
Halina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very good place promy real inexpensive for Nevada I am very pleased with their work

Not sureExhaustTiresGeneral repairs & maintenance
NidalLocal Guide · 781 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★

Updated: 12.03.2025! I don't believe their reviews the negatives are more than the positives 4.8 / 5 star I don't believe it at all. Dishonest, not friendly and inaccurate prices. I do not trust this location and I don't recommend to do any service at the shop. Unprofessional and unethical behavior from…

Customer photo from Nidal's reviewCustomer photo from Nidal's reviewCustomer photo from Nidal's reviewCustomer photo from Nidal's review
OverpricedGeneral repairs & maintenance
Greg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I don’t usually write reviews, but I feel compelled to share this experience. We trusted Sonny’s for a vehicle check before a long trip of over 1,250 miles. They diagnosed that we needed a new oil pan gasket and rear oil seal and performed the work, but their repair was dangerously negligent. They broke the new oil…

OverpricedGeneral repairs & maintenance
Geri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rear brakes/rotors needed repair. Sonny's able to do job immediately. Car drives much better 😌.

TransmissionAuto battery replacementGeneral repairs & maintenance
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great service. We usually take our vehicles to the dealership for repairs but decided to try this shop next to where we take our daughter for gymnastics. So glad we did. They had our vehicle repaired in just a few hours. It needed a new alternator. Very friendly, clean, comfortable place too.

General repairs & maintenance
Danielle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are great. I called about my brakes. They got me in next day and the pricing was not ridiculous. Safe to say after years of looking I finally found my mechanics. Thanks guys

Auto brake repairAuto brake replacementGeneral repairs & maintenance
Emily7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

LADIES W CAR PROBLEMS COME HERE!!! They won’t take advantage of your lack of knowledge. This place is a 12/10. They fixed issues the last place told me would require new parts just by cleaning them up for free, got me in super last minute for several repairs, overnighted parts to have multiple repairs done by the…

Auto maintenanceElectricalGeneral repairs & maintenance
Samual4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There was a lot done to the car so I just wanted to thank everyone who made it happen. I really appreciate it. It's nice to know that the car is in good hands and gives me relief knowing it is all good.

Air & cabin filter replacementAuto brake replacementBrakes
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent experience at Sonny’s. Highly recommend. Took care of everything needed on my 2012 Volkswagen Passat. Even better there is a guarantee/warranty on work performed. I will definitely choose Sonny’s for all my future auto repairs. High performing people delivering the quality you expect.I’d like to add that…

Air & cabin filter replacementAuto A/C rechargeAuto maintenance
ZACHARYLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very lucky to have brought my Ford Escape here. Chris and Cory were super professional, straightforward, and prompt with making sure my car was able to get back on the road. The car had plenty that needed worked on and they gave me fair and accurate quotes. They were great at communicating clearly to me about what…

Auto brake replacementAuto exhaust system replacementBrakes
jose4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing job great easy to work with you guys and very convenient highly recommend

A/C installation & repairAuto maintenanceGeneral repairs & maintenance
Louie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with Sonny's Auto Repair Services. They fixed my brakes, spark plugs, engine motor, and replaced my coolant quickly and at a fair price. Their customer service was excellent too. I highly recommend them!

BrakesGeneral repairs & maintenance
Gilbert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, fast and friendly with fair pricing. Will definitely be using them for ongoing services

General repairs & maintenance
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've taken my 93 jeep everywhere. They always turn it down for the work. Sonny's is amazing. They are quick and super nice. Always there to check up after and reaches out.

Air & cabin filter replacementAuto maintenanceEngine repair
Mick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend professionals at getting your car repaired or serviced at the highest quality n fair and honest pricing thank you sonny's

General repairs & maintenance
PhilZilla4204 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their work on vehicle is done well. Communication was great and friendly. I’ve been coming here for a couple of years and they’re thorough about inspecting your vehicle to make sure it’s running well. Prices are competitive with other mechanics and are cheaper than the major chains, (Pep Boys, Meineke, etc.)

General repairs & maintenanceOil change
Kirke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our 2013 diesel had an oil leak that was not diagnosed or repaired by both Mercedes dealerships. Chris quickly diagnosed the problem and made the necessary repairs. I could not be more pleased with his expert, kind and courtesy service. On a scale of 0-10, the service is a 10+. Kirke W.

General repairs & maintenanceService not listed
Louis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and Cory were awesome I went there for an engine mount replacement and they took care of it quickly. I will highly recommend it to anyone that needs auto work.

General repairs & maintenance
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My 2011 Escape seized a water pump and blew out the belt right before a long trip. Sonny's was able to take it in first thing in the morning, had it fixed that afternoon for a reasonable price, and I was able to get right back on the road for a 900 mile trip. Chris was responsive, polite, and knowledgeable. With…

General repairs & maintenance
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris welcomed me with a warm great smile. He made me feel very confident with my vehicle. I was absolutely pleased with his service and the prices. He did all with a great smile. I will definitely be back . Thanks😊

General repairs & maintenance
Darrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were fast, professional and knowledgeable. Cory was helpful with answering additional questions I had regarding my vehicle for future repairs and or services. Their prices are competitive and reasonable. It can be challenging finding a trustworthy mechanic in any city. I’m happy I discovered their shop and…

Auto maintenanceElectrical repairGeneral repairs & maintenance
Bruce9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Needed the uhaul tow bar removed from my sienna because it was scraping the ground going into the driveway. Called and the gave me a reasonable price. They were booked for the day but after a while they called back and said they had a cancellation so I got it done the same day. When he was finished he said oh it…

General repairs & maintenance
Robin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sonny's is awesome! Incredible customer service. Chris and Cory are so knowledgeable with difficult to diagnose issues. I have been going there for years and will not go anywhere else. They have fixed a few other shops previous screwups and made them right. I always recommend Sonny's to friends.

Engine repairGeneral repairs & maintenanceOil change
KingLocal Guide · 177 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sonny’s Auto has always done a fantastic job . We always take our vehicles there because they are honest , do a great a job , and have good value . These guys are the best mechanics in the area.

General repairs & maintenance
Erika3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have taken our 2005 Dodge Ram to Chris and team several times. They are always efficient and fair in pricing. They never try to talk you into unneeded repairs and they explain what’s happening with the vehicle. I recommend using them.

General repairs & maintenance
Death3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was on a work trip with truck and trailer on the way through Henderson and our truck was giving us some serious issues we thought was either transmission or engine, but after stopping at Sonny’s auto repair and the very fast 25 minute diagnostic they communicated to us the issue that just so happened to be the rear…

General repairs & maintenance
DirkLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

When we moved to Vegas I wanted to find a trustworthy shop. Our auto shop in New Mexico was also called Sonny's (no relation) So when my Sister told me she saw a Sonny's I figured it must be an omen. Glad I tried them. I have had work done by Chris and Cory a few times now and they are great. Fast, friendly,…

BatteryGeneral repairs & maintenance
DeborahLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★

Shoddy work. Got total attitude when I asked about a 2900 quote for labor to replace gaskets. Previous work on my power steering pump not done correctly. Really disappointed. Nothing explained when I inquired. Bad service.

Auto engine diagnosticEngine repairGeneral repairs & maintenance
Sandra12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very kind, fully explained in detail what needed to be done. Chris went above and beyond to clean engine after repairs were done. Highly recommend

Air conditioningCarburetor cleaningEngine repair+ Punctuality+ Quality+ Professionalism
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris and Cory were awesome with the repairs to our Corvette, we are new to the area and were extremely happy with the price and professionalism highly recommend!

A/C installation & repairEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Ember4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Would recommend! Honest, friendly, reliable. Made my service quick, trustworthy, and easy. I’ll be coming back next time.

General repairs & maintenance+ Quality+ Professionalism
Chase8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Exceptional customer service and repair ! 5 ⭐️

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenance
Troy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

General repairs & maintenance
Melyssa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto A/C rechargeAuto maintenanceGeneral repairs & maintenance
Kyle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General repairs & maintenance
Sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 6%Not sure 2%

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