Experts Reviews · Company report
Sonny's Auto Repair Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%40+9.7Value 14%87+12.3Replies to reviews 7%36+2.5Momentum penalty69−3.1Experts Score= 59Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.59SCORE

Sonny's Auto Repair Services

Henderson, NV · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #339Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 335 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sonny's Auto Repair Services is better than 69% of auto repair shops.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sonny's Auto Repair Services is better than 40% of auto repair shops.C
40
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sonny's Auto Repair Services is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sonny's Auto Repair Services is better than 87% of auto repair shops.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sonny's Auto Repair Services is better than 69% of auto repair shops.B
69
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sonny's Auto Repair Services is better than 36% of auto repair shops.D
36

Reviews for your job

Customers hired Sonny's Auto Repair Services for 8 kinds of job.

Sonny's Auto Repair Services for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#175 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Oil change” · showing 20

jinaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I 🩷 Sonny's Auto, professional & thorough. Thanks 👍

Reasonable priceOil change
richLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This company was able to perform a LAST MINUTE oil change before a necessary road trip. Receptionist ensured our comfort as we waited. The uniquely scented air freshener was a welcomed surprise. For a full synthetic oil change, price was very reasonable WITHOUT the typical dealership upsells on other "recommended"…

Reasonable priceOil change
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This time I got a tune up, oil change and complete repairs like brake light, inside top light and gear shift. These guys make sure everything is working properly. They r super friendly. They have free wi -fi and a color tv. Prices r great.

Great priceTransmissionGeneral repairs & maintenanceWheel alignment
Laraine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I cant say enough about Sonny's Auto Repair Shop Chris who is the owner spoke to me and explained to me what was wrong with my care he but me at ease his staff was great if you want an honest mechanic that takes the time to talk to you go to Sonny's you wont be disappointed my car is running great best decision i made to go there

Reasonable priceOil change
LEELocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service and excellent attention to detail. I got my oil changed here, and the team was thorough, professional, and efficient. I’ll definitely be coming back for future maintenance.

Reasonable priceOil change
Bessie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional, friendly and most of all had great patience with a senior woman that knows nothing about cars and repairs. Everything was explained to me with great patience and a smile.As for the repair the car is working great. I would recommend them.

Reasonable priceAuto engine diagnosticOil changeService not listed
Chad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a fantastic experience with Sonny’s Auto Repair and couldn’t be happier with the service I received. My car had multiple issues, and they took the time to thoroughly diagnose everything and fix it properly. Their attention to detail really stood out, and I felt confident that my car was in good hands the…

Great priceSteering & suspension replacementAuto A/C rechargeAuto engine diagnostic
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They are very responsive and knowledgeable. They pointed issues with my car and teven provided pictures. I like that I can access this information on my smartphone with their text correspondence link. I can approve any repair quote from my smartphone as well. I highly recommend!

Reasonable priceVehicle InspectionOil change
Rick12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sonnys is the best all around automotive service I’ve been to in Las Vegas and Henderson. From an oil change to a brake job on my 2021 Porsche Cayenne to a brake job on my 2016 Mercedes S550, I’ve been nothing but satisfied with Sonny’s great work. OEM parts at a fair price, on time. What else could you want when…

Auto brake repairOil change
Renee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Cannot thank Chris and his team enough for making sure that my son's car is safe and taken care of! They went above and beyond to check all details and the car is running like new! I also love that the invoice is very clear on cost. There are zero hidden fees, zero charges that you are not aware of, and all service…

Great priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
AlanLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I brought my flex here for an oil & filter change. They put it up on the rack and found a crank shaft seal which I had no idea about. They printed up an item by item receipt so I could pick and choose which items I wanted one, half or all of them done due to economics. I was luckily able to let them do everything at…

Steering & suspension repairBatteryOil change
Samual4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There was a lot done to the car so I just wanted to thank everyone who made it happen. I really appreciate it. It's nice to know that the car is in good hands and gives me relief knowing it is all good.

Air & cabin filter replacementAuto brake replacementBrakes
Michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Able to get me in quickly, honest diagnosis, great service, and fair pricing.

Auto maintenanceOil change
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've taken my 93 jeep everywhere. They always turn it down for the work. Sonny's is amazing. They are quick and super nice. Always there to check up after and reaches out.

Air & cabin filter replacementAuto maintenanceEngine repair
Brigette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They do a great job! They let you know what needs done then take care of it quickly for a reasonable price. I send everyone I know here. 😁

Auto maintenanceBrakesOil change
PhilZilla4204 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their work on vehicle is done well. Communication was great and friendly. I’ve been coming here for a couple of years and they’re thorough about inspecting your vehicle to make sure it’s running well. Prices are competitive with other mechanics and are cheaper than the major chains, (Pep Boys, Meineke, etc.)

General repairs & maintenanceOil change
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job on my 2007 car. Good price too!

Auto maintenanceOil changeAuto engine tuning
Sam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sonny’s Auto Repair are top notch in customer service and are very thorough when it came to working on my car. They were very honest on the necessary repairs needed and pricing was very reasonable, a lot cheaper than the dealer and other repair shops I’ve been to. I would recommend them to anyone looking to have…

Air & cabin filter replacementOil changeVehicle Inspection
Deborah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have taken my Vintage vehicle, 28ft Rv and my micro car to Sonnys. Chris and Rory have been fair, honest and accommodating in both scheduled and emergency service. I would highly recommend

A/C installation & repairAuto A/C rechargeBrakes
Darrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were fast, professional and knowledgeable. Cory was helpful with answering additional questions I had regarding my vehicle for future repairs and or services. Their prices are competitive and reasonable. It can be challenging finding a trustworthy mechanic in any city. I’m happy I discovered their shop and…

Auto maintenanceElectrical repairGeneral repairs & maintenance

Show more oil change reviews (7 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 54%Overpriced 6%Not sure 2%

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