Experts Reviews · Company report
Sono-Marin Pest logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty86−1.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Sono-Marin Pest

Santa Rosa, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #166Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.9★ from 143 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sono-Marin Pest is better than 92% of wildlife removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sono-Marin Pest is better than 88% of wildlife removal services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sono-Marin Pest is better than 86% of wildlife removal services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sono-Marin Pest is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sono-Marin Pest is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sono-Marin Pest is better than 72% of wildlife removal services.B
72

Reviews for your job

Customers hired Sono-Marin Pest for 8 kinds of job.

Sono-Marin Pest for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#138 / 215

All 16 Google reviews tagged “General pest inspection”

cookie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sono-Marin was referred to us by our landscaper and we find the staff responsive, informed, friendly, flexible, punctual and professional. They are growing their business, and I have recommended them to family and neighbors. Our regular technician Richard is always pleasant when he checks in to hear my concerns,…

Paid $100–120Reasonable priceHome inspectionGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Kitty5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tyler came out and walked our property, pointing out the problems he saw. His professional knowledge was evident as well as a conservative approach to dealing with them. We are thrilled with the service provided.

Ant exterminationGeneral pest inspectionSpider extermination
Aimee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nicest guys ever! Very caring, very professional and responsive!

Ant exterminationGeneral pest inspectionRodent extermination+ Professionalism
J7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great Service and love the attentive environmentally safe approach. Thank you!

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
TylerLocal Guide · 431 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Update: Still great service after continuing to use their services since the original post. Dylan and Morgan are also great to work with. Tyler from Sono-Marin Pest Solutions is great to work with, and I would recommend this company to anyone who needs pest service. Since my first contact with this business, they…

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Helen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've worked with three different pest control companies, and Sono-Marin has been the best by far. Their techs arrive on time and provide a prompt report after their visits. Their billing is reasonable and transparent. They offer solutions and don't try to scare you into paying for more than you need.

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Ray8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

As long as they are in business and we are alive we will look forward to their annual visits.

General pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Jill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dylan is responsible and professional. He comes out immediately if I call him to take care of any sudden invasions He continually inspects the exclusion work previously done on my property to make sure my home is as secure as possible Great service!!!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
L.L.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nice service person. Friendly ...on time..competent. thank you!

Flea & mite exterminationGeneral pest inspection
Julianna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tyler was professional, informative, and listened to our questions and concerns. He made us feel at ease and was able to get started right away with initial treatments. It was a great first experience for a not so great problem to have. I highly recommend!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Sono-Marin Pest Control did a great job sealing my house to keep the critters out. I highly recommend them!

General pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
JenLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After an initial, VERY thorough inspection for a home sale, the team created options for pest control. They offered short and long-term solutions and took the time to explain issues left from a previous owner. They created a plan and installed all the barriers to keep critters out and offered solutions for complete…

General pest inspectionRodent extermination+ Quality+ Professionalism
MeganLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been incredibly impressed with SonoMarin. Following a thorough inspection, we’ve had ongoing maintenance as well as exclusion work done. The team is professional yet personable, responsive, and just great to work with! Needing Pest services are not inherently a fun experience but these guys manage to make it positive! Highly recommend.

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Quality+ Professionalism
GailEdited 4 years ago★★★★★

Rating only, no written review.

Bug & insect exterminationGeneral pest inspectionSpider extermination+ Value
eda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General pest inspection+ Professionalism
Vickie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality

Price

$246+127% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 80%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination43$81–$323
Ant extermination22$79–$246
Spider extermination18$58–$139
General pest inspection16$63–$128
Home inspection15$68–$168
Hornet & wasp extermination9$81–$214
Bug & insect extermination6$71–$136
General wildlife removal5$214–$426

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