Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
Sono-Marin Pest logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty86−1.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Sono-Marin Pest

Santa Rosa, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #166Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.9★ from 143 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sono-Marin Pest is better than 92% of wildlife removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sono-Marin Pest is better than 88% of wildlife removal services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sono-Marin Pest is better than 86% of wildlife removal services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sono-Marin Pest is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sono-Marin Pest is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sono-Marin Pest is better than 72% of wildlife removal services.B
72

Reviews for your job

Customers hired Sono-Marin Pest for 8 kinds of job.

Sono-Marin Pest for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#125 / 195
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Hornet & wasp extermination”

Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Every person I've been in contact with has been knowledgable and responsive to our needs for pest control. Wouldn't think of calling anyone else!

Paid $180–200Reasonable priceHornet & wasp exterminationRodent extermination
Avery2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I got 3 quotes from different pest control companies for rodent exclusion and clean up in the crawl space under my house and in the attic. Sono-Marin was the third company to come and do an inspection. Dylan, one of the owners, immediately impressed me with his knowledge, his professionalism, his communication…

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have used Sono-Marin a few properties that I manage. They are professional and thorough. I highly recommend them. They are my first call when it comes to pest issues.

Hornet & wasp exterminationRodent exterminationService not listed
Jill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dylan is responsible and professional. He comes out immediately if I call him to take care of any sudden invasions He continually inspects the exclusion work previously done on my property to make sure my home is as secure as possible Great service!!!

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Brown5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very responsive, and understanding. Did a great job getting rid of a large wasp nest that made a home in one of our rail road ties... He extracted the nest (6 layers) and offered to cut up the RR tie to put in the trash. Done... He explained what he was doing and why. Cleaned up the area. I would highly recommend their services!!!

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional, knowlegable, dependable, and competent, as well as really nice guys! Besides the excellent service that they've performed for us, friends to whom we've recommended them have been very pleased with their work, too.

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
JOHN5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very knowledgeable, honest and professional.

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
LeeEdited 5 months ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Bettina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bee exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality

Price

$246+127% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 80%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination43$81–$323
Ant extermination22$79–$246
Spider extermination18$58–$139
General pest inspection16$63–$128
Home inspection15$68–$168
Hornet & wasp extermination9$81–$214
Bug & insect extermination6$71–$136
General wildlife removal5$214–$426

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