Experts Reviews · Company report
Sono-Marin Pest logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty86−1.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Sono-Marin Pest

Santa Rosa, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #166Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.9★ from 143 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sono-Marin Pest is better than 92% of wildlife removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sono-Marin Pest is better than 88% of wildlife removal services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sono-Marin Pest is better than 86% of wildlife removal services.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sono-Marin Pest is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sono-Marin Pest is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sono-Marin Pest is better than 72% of wildlife removal services.B
72

Reviews for your job

Customers hired Sono-Marin Pest for 8 kinds of job.

Sono-Marin Pest for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 230
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “Rodent extermination” · showing 20

Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fantastic! On time, efficient, thorough, helpful and personable. I couldn't ask for a better bunch of professionals!

Paid $80–100Reasonable priceRodent extermination
Ross5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic service. I've had positive experiences with both Richard and Morgan. Morgan in particular is extremely knowledgable, helpful, and personable. The type of guy that a lot of home service companies are missing: Someone who's passion for the work leads to great results for the customer.

Reasonable priceRodent exterminationAnt extermination
Kathy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Every person I've been in contact with has been knowledgable and responsive to our needs for pest control. Wouldn't think of calling anyone else!

Paid $180–200Reasonable priceHornet & wasp exterminationRodent extermination
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Outstanding! Stellar communication, attention to detail, extremely thorough, very high qualily, great staff!!!

Paid $200+Reasonable priceRodent extermination
alan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These guys know their job and do it effectively and at a reasonable price.

Home inspectionRodent extermination
Avery2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I got 3 quotes from different pest control companies for rodent exclusion and clean up in the crawl space under my house and in the attic. Sono-Marin was the third company to come and do an inspection. Dylan, one of the owners, immediately impressed me with his knowledge, his professionalism, his communication…

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sono-Marin Pest Solutions is by far the most professional and organized pest control company I've ever dealt with. They always give plenty of advanced notice before appointments, the technician always checks in upon arrival. He takes his time and is meticulous in his work. He removes all spider webs and nests, uses…

Rodent exterminationSpider exterminationBug & insect extermination
Lori8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had an awful smell through my heating register and I knew exactly what it was. I called and they came out. I was very impressed with his patience and thorough understanding. He shimmied under my place and bagged the dead rat. He inspected the ducting and surrounding areas. Told me to call if any further problems.…

Paid $140–160Reasonable priceRodent extermination
Sheena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Dylan from Sono-Marin is absolutely wonderful! He is kind, caring and knowledgeable!

Paid $200+Reasonable priceHome inspectionRodent exterminationService not listed
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have used Sono-Marin a few properties that I manage. They are professional and thorough. I highly recommend them. They are my first call when it comes to pest issues.

Hornet & wasp exterminationRodent exterminationService not listed
Ray3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

After 4 years and two other pest control companies, the professionals at Sonomarin Pest got our rodent issue solved! Tyler & Morgan were extremely thorough, friendly, tidy and professional. They were able to identify an entrance point missed for the prior 4 years by the two other companies and one that had been…

Paid $200+Reasonable priceRodent extermination
MikeLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Dylan has taken great care of us. We are extremely happy with the service we have had, his punctuality and his professionalism. I would recommend Sono-Marin Pest in a heartbeat.

Great priceHome inspectionRodent extermination
john1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This has been such a great experience working with the folks at Sono-Marin Pest. Tyler has been so thorough and pleasant to work with. I also appreciate that when I initially called, an actual person answered and was able to get us started right away with the extermination of rodents. The work has been precise and…

Reasonable priceRodent extermination
PatLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very thorough inspection. Listened to my concerns in a professional, friendly manner They responded the next day to my concerns for a request to assess and treat our pest ( rat) situation. I highly recommend this service.

Paid $200+Reasonable priceRodent extermination
cookie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sono-Marin was referred to us by our landscaper and we find the staff responsive, informed, friendly, flexible, punctual and professional. They are growing their business, and I have recommended them to family and neighbors. Our regular technician Richard is always pleasant when he checks in to hear my concerns,…

Paid $100–120Reasonable priceHome inspectionGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Alan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

sono marin always does a great job with rodent prevention at my house. tyler fixed my rodent issue in a small pump house. great customer service as well, couldnt ask for more

Rodent extermination
Lucille3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Courteous phone conversation, prompt service, explanation of problem and solutions. Extremely good customer service be both Dylan and Morgan. I highly recommend this company.

Home inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Aimee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nicest guys ever! Very caring, very professional and responsive!

Ant exterminationGeneral pest inspectionRodent extermination+ Professionalism
Guy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

These guys are really terrific. I knew Dylan from his days working for another pest control company and he was really professional and diligent there. I’m pleased that he has his own business now with his partner Tyler who is equally professional and diligent. I highly recommend them.

Rodent extermination
Ron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Tyler is professional, thorough, and transparent. Great company! I will recommend Sono-Marin Solutions to others. Tyler is a wonderful human being.

Rodent exterminationGeneral wildlife removalService not listed

Show more rodent extermination reviews (24 more) →

Price

$246+127% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 80%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination43$81–$323
Ant extermination22$79–$246
Spider extermination18$58–$139
General pest inspection16$63–$128
Home inspection15$68–$168
Hornet & wasp extermination9$81–$214
Bug & insect extermination6$71–$136
General wildlife removal5$214–$426

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